Crowne Plaza Old Town Alexandria

Hotel Front Desk: 1-703-6836000

Hotel Fax: 1-703-6835750

Hotel Email: CPOT.lead@ihg.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
RONALD REAGAN WASHINGTON NATL AIRPORT (DCA)

- Distance from hotel: 2.5 MI/ 4.02 KM South l

- Complimentary shuttle available

- From DCA, take George Washington Parkway South. After approximately 2 miles, exit left onto Madison. After 5 blocks, left onto North Fairfax. Hotel is on the right.

WASHINGTON DULLES INTERNATIONAL (IAD)

- Distance from hotel: 31 MI/ 49.89 KM East l

- Dulles Aurport Access and Toll Road toVA-267 E. Merge onto I-66E. Take Exit 72 for US-29/Lee Hwy. Turn right at Less Hwy/US-29 N. Take first left onto N. Spout Run Pkwy. Ramp onto G. Washington Pkwy. Left onto Madison. Left onto N. Fairfax.

Balitmore Washington International Airport (BWI)

- Distance from hotel: 41 MI/ 65.98 KM North l

- I-195 W. Merge on MD-295 S via EXIT 2B toward WASHINGTON. Take I-95 S/I-495 S exit, 1C, toward RICHMOND. Merge on I-495 LOCAL S/CAPITAL BELTWAY. Merge on S PATRICK ST/US-1 N via EXIT 177B toward ALEXANDRIA. LEFT onto N FAIRFAX ST. Hotel on right.

Train
Amtrak Alexandria Station

- Distance from hotel: 1 MI/ 1.61 KM West

- West out of parking light. Right onto Madison. Left onto Route 1. Right onto King Street. Left onto Callahan Drive.

Subway

Metro - National Airport

- Distance from hotel: 1 MI/ 1.61 KM West

- Go South on N. West Street toward E. Braddock Road. Turn Left at Pendleton St. Left at N Fairfax St. Hotel is on right.

Print Hotel Fact Sheet

- Car Parking Available

- Self-Parking Fee: 20.00 USD

- Parking area is on the lobby level- nightly self parking fee is $20.00 and Valet parking is $25. No parking is available for motorcoach. Motorcoach companies need to park behind the masonic temple and need to contact the ACVA.

Print Hotel Fact Sheet

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Hotel Highlights

Our Old Town Alexandria hotel near Washington, DC offers Crowne Plaza's Sleep Advantage combined with our guaranteed wake-up calls. Alexandria has long been a popular destination for leisure and corporate groups, association & government travelers. Those in the know turn to us time & again for superior service & our convenient locations in the Old Town, just minutes from Washington D.C.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.1

based on 324 reviews
83%
Recommend This Property
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Ratings Breakdown

324reviews

  • 5 Stars
    153
  • 4 Stars
    86
  • 3 Stars
    48
  • 2 Stars
    23
  • 1 Stars
    14

Great Hotel

By

January 23, 2015

Excellent staff and great bartender with a unique bar menu

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Excellent Stay

By

January 17, 2015

platinumelite

Was here for business and had an excellent stay. Was greeted with an immediate room upgrade on check in. The front desk staff were very friendly and professional.

The room was spotless and very well furnished. The bathroom was one of the cleanest I have experienced.

If you are a plane enthusiast (I am) a river view room gives a phenomenal view of the landing and take off patterns of DCA.

Posted byHotelStaff
January 20, 2015
Dear Norm174, Thank you for your comments and recognition of our staff. We love to know we have succeeded in making your stay a wonderful experience. It is our pleasure to serve you. We're happy you enjoyed the great view. Thank you for sharing your experience with us and thanks for choosing us, we hope you will return.
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Wonderful stay overshadowed by excess charges and customer service run-around.

By

January 16, 2015

My three day stay was wonderful. I loved the hotel's location and appreciated one of their weekend promo rates. I enjoyed food at the onsite restaurant and the calming spray scents I always get at the Crowne Plaza.

When I checked in, I was told I would receive free parking because I was a platinum member and they gave me a parking card in addition to my room key. The final bill under my door and when I checked out looked accurate; however, days later my credit card showed an additional $60 parking charge. I originally parked on the street adjacent to the hotel because parking is free on weekends, but I decided to use the parking lot only because the lady that checked me in said it was free due to my hotel status.

I called the hotel to inquire about the charge and was told they no longer gave free parking to platinum members and the charges were valid unless I had written documentation of free parking claims. I was told the practice was in effect for almost a year so I was extremely confused and angry as to why I was offered free parking in the first place. I was also angry that neither the bill under my door or the rep at checkout informed me of the parking charges.

After 10 minutes of going back and forth with the representative and then 3 follow-up calls, I was told there is nothing the hotel could do because the accounting department is closed for a week due to the holidays and the parking lot is actually owned and operated by another company even though the parking lot is attached to the hotel. The manager said I needed to handle the dispute with the parking company even though I never had any dealings with the parking company directly or knew anything about the parking until finding the charge on my credit card.

One of the hotel managers finally offered to credit my card $60, but I am still waiting to verify the refund.

Posted byHotelStaff
January 20, 2015
Dear World.Traveler, Thanks for views and comments. We appreciate you taking the time to share your experience. Your comments are vital in helping us to continue to better serve and assist our guest. Continuity in communication is a key ingredient in serving our guest. We apologize for our shortcoming in correctly communicating the services you would have benefit from as an IHG Rewards member. Our IHG Reward members have a choice of how they would like to receive their benefits upon checking in. Your choices are a welcome bag, free drink in the lounge, or points. We do not offer free parking. Parking is not under our control but the pricing is comparable to this area. Thank you for bringing your experience to our attention. We do hope we may have you as a valued customer in the future and exceed in our ability to provide a better service to you.
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Room was spacicous, clean and comfortable.

By

January 13, 2015

club

the room was spacious, clean and comfortable. The staff was awesome. I am a frequent traveler and I was pleasantly surprise with the quality of my stay.at the Crowne Plaza.

Posted byHotelStaff
January 16, 2015
Dear Anonymous, Thank you for your comments on your experience with us. We appreciate you taking the time to share your experience. It our goal, that all of our guests would have a great overall experience. We are happy that you were pleased with your accommodations, the hotel's staff. We hope you will choose us again as your preferred hotel you are in the area again.
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