Rated 4.3 out of 5 by 24
Rated 1.0 out of 5.0 by Jimmy1969 What a disappointment.
IHG really is the brand for me. But the Amman Crowne Plaza fell short in almost every aspect except helpfulness of front desk staff. They were kind and helpful. Room Toilet stopped working, did not flush. While another room was offered who wants to pack and move after being settled in.
The Resturant on main floor with buffet had food that was crusty, no longer fresh.
The Club Lounge, while nicely appointed, was a disappointment for breakfast. While there was a variety of food, none if it was labeled and staff could not tell me what items were (I have no idea was response which is exactly why I asked as I had no idea)
Lastly, if my room was upgraded as a Platinum, I would hate to see normal room as it was nothing special. You need to take Crowne plaza label off this hotel unless it can come up to standard.
Thank goodness I went to Crowne Plaza Dead Sea next day and it was all and more than I expected of IHG brand.
December 2, 2013
Rated 4.0 out of 5.0 by Inkdude4 Business trip
Hotel staff are very helpful.
Exec lounge is spacious and the food on offer is ok but gets a little boring after a few days. also drinks offered are restricted to only certain products. Although the local red wine is very good indeed.
Gym is good but have to go outside to get to it.
bar is nice with live music and good food. room service is also very good.
November 20, 2013
Rated 5.0 out of 5.0 by jaber1 reception and service
the reception and service is very excellent and kindly this hotel for me is always the best
October 29, 2013
Rated 5.0 out of 5.0 by Ahmed12 Great Service
Our recent stay at the Crown Plaza, Amman was enjoyable and we had an excellent experience. We received a positive and helpful approach from staff, helping us with directions and spending time with us in planning our daily excursions. Many Thanks to Mazen, Deputy Manager for his advice and warm welcome. Although the food was on the expensive side, it was well cooked and delivered within a reasonable time.
The breakfast was excellent, plenty of variety.
I would stay again with Crowne Plaze, and look forward to my visit to Amman.
October 24, 2013
Rated 5.0 out of 5.0 by drmohan ALWAYS EXCELLENT SERVICE
Everyone knew me in the hotel. All are always warm and hospitable. Special mention to Mazen from the Front Office who has always been VERY HELPFUL with all my needs.
October 22, 2013
Rated 5.0 out of 5.0 by Tjobs Outstanding service from staff
The best thing about Crowne Plaza is the staff! They really care about you both in reception and at breakfast. They are helpful and very professional and often go an extra step for the client.
The fitness centre is very very good too, as there are always personal trainers to make your workout even better and they have some quite nice facilities for a hotel gym.
The rooms are as expected (the renovated rooms are nice). Breakfast is good too.
Location is pretty good too.
All in all a really good hotel with an awesome staff - I recommend it highly and will soon come back.
October 4, 2013
Rated 5.0 out of 5.0 great service
it was so nice to stay at your hotel,great services and nice staff
September 23, 2013
Rated 5.0 out of 5.0 by MohammedT Comfortable Service
i would like to thank this hotel for the great service
September 12, 2013