Rated 3.8 out of 5 by 39
Rated 5.0 out of 5.0 by Allen58 Great customer service!
Front desk staff was outstanding. Room cleanliness was not up to par. Trash had not been removed from the prior occupant.
November 19, 2013
Rated 5.0 out of 5.0 Great stay!
Nice hotel with great staff, good location, shuttle very convenient.
November 15, 2013
Rated 5.0 out of 5.0 by Patsels Great hotel!
We had a great experience at this hotel. The free shuttle from airport was great. They also let us check in early, which was much appreciated after an overnight flight. Front desk gentleman were very helpful and polite. Train was easily accessible . Would return!
November 12, 2013
Rated 5.0 out of 5.0 by TEK101 Grat hotel close to Amsterdam airport
Stayed here on a short business trip; airport shuttle picked me up at the airport - no problem.
Room was fine, internet fast and they had German TV channels.
Staff very friendly - thank you very much!
October 20, 2013
Rated 1.0 out of 5.0 by mousehunter2 TV did not work
Hotel is average for crowne plaza. on arrival the TV in my room did not work. I notified the front desk two times that it was not working. TV never did get fixed, nor was I offered a room with a working TV. There are better hotels in area for the price and service
October 17, 2013
Rated 2.0 out of 5.0 by CHAZ67 Staff & service
The staff on duty at the reception on Saturday 12 Oct 2013 during the morning shift were not helpful at all.
They were not able to get me and my family on the shuttle bus to the Airport nor were very kin on assisting by calling a taxi.
I will definetively NOT stay in this Hotel ever again.
October 16, 2013
Rated 3.0 out of 5.0 by 77traveler minibar electonically spies on guests
Everything was fine until checkout. I was at the desk 12 minutes after leaving the room and was told that I had taken one item from the minibar. I had not. I had used the tiny section reserved for guest use to store some cheese overnight. What was creepy was that no human had logged the supposedly taken item, but that the minibar is wired to the hotel IT system. This was my first experience with such monitoring, and it was wrong.
Now I wonder what other monitoring occurred during my stay.
October 7, 2013
Rated 3.0 out of 5.0 by MrTea Usual Crowne Plaza. Quite smart but some services a little lacking
This is the usual smart Crowne Plaza hotel. Frankly I usually stay at the Holiday Inns or similar as I don't find the better quality of the furnishings or the lobby justify the higher rate , but I was staying on points on this visit and the Crowne Plaza was the only one available.
Firstly it's quite a long way from the airport. It took a good 15 minutes on the bus which is free from the airport but ostensibly costs 7.5 euros to return for some reason. I asked about this at the desk and they gave me a free voucher which the driver didn't even ask for, so in effect it seems to be free all of the time
The restaurant is very fancy fine-dining with a price to match. Meals are works of art served on odd shaped plates and though it was nicely cooked, one of the pieces of meat I had was just tough gristle which was impossible to cut or bite through so I ended up spitting it out. A single example of a meal certainly, and I seemed to be the only person who had problems but for a 50 Euro two-course meal I'd have expected better quality ingredients. There are no other restaurants within walking distance except maybe the H Inn Express across the road. I did not eat breakfast in the hotel, as it was going to be 20 Euros and I did much better at the airport.
The room was generally great, though the TV was rather old with a poor picture and one of the light switches was worn and didn't click properly. It worked, but didn't instill confidence. The bed was great and all was spotlessly clean and the air-con was quiet. The desk seat was a good height for once, which is a real plus in many of these rooms.
The staff were great, very helpful and lent me a usb charger as I had lost mine.
My main complaint is the internet access. I live in the USA so I am used to free Wifi everywhere so maybe I'm spoiled. There is free Wifi at this hotel but it is so slow that you really can't do anything except email, and that is slow. I tested the speed and found it to be 0.01 Mbs. In context I have 9.2 Mbs in my house got 3.5 Mbs free at Amsterdam airport and I get 1.5 Mbs using my iPhone via data roaming. 0.01 Mbs is similar to the dial up service I had 20 years ago. It is kept deliberately slow, I found out, as there is a faster paid service. I did not use the paid service, but if I was staying there to work in the evenings I would have had to.
Adding all of this up I'd give it three stars as an average hotel
October 3, 2013