Rated 4.8 out of 5 by 217
Rated 5.0 out of 5.0 by Geordie1964 Best Customer Service in all IHG hotels
I have been staying at this hotel for many years, I always recommend it to anyone I know is traveling to Amsterdam. They are simply the best at everything. From Check in to check out. The location is perfect too. Anyone I have recommended this hotel to is ALWAYS very happy and will always return when visiting Amsterdam.
November 23, 2013
Rated 5.0 out of 5.0 by Gkimb Great staff, clean room & great location
We spent 2 nights here after our River cruise and loved it. The hotel is ideally located for touring the city and close to the train station.
After our stay the front desk staff recommended we take the train to the Airport as the fastest way and by far the cheapest! 55 Euro by cab or 4 Euro by train and it only takes 15 minutes after a 5 minute walk to the station.
Great insight from very friendly staff.
Hotel rooms are a good size for Europe and very clean!
November 23, 2013
Rated 5.0 out of 5.0 Very thoughtful hotel
First of all, it was at a very central location. You certainly cannot get better - with short walking distances to the centraal station, the tram station, but also on a reasonably quiet road.
It was a warm gesture that they put some sleep-aid solutions on the bed. Not that I needed it but I would imagine it will be a great help for somebody who flew from far away.
We had an hour to kill before catching a train and chose to relax in the ground floor lounge. It was so cosy and lovely with bookcase and a huge contemporary design real fireplace! That's the place to be in the cold winter evening. Loved it!
November 21, 2013
Rated 5.0 out of 5.0 by VIVA Perfection
Have stayed previously to this and we were not disappointed. From arrival to checkout the experience was second to none.
Mellissa at the front desk check in is a credit to the Crowne Plaza as she was totally professional, experienced and what a wonderful lady.
The Crowne Plaza is our perfect location and is the preferred hotel when staying in Amsterdam.
November 20, 2013
Rated 5.0 out of 5.0 by Geo747 Great Customer Service
My wife and I spent four days at this hotel for a private celebration. The hotel staff made our stay most enjoyable , they were very courteous and helpful in all means. We very much enjoyed our dinner at the new restaurant the night before we checked out. when we come back to Amsterdam , we will most definitely stay at this hotel .
November 17, 2013
Rated 5.0 out of 5.0 by fishman976 Best Location and Staff
The Crowne Plaza is in the perfect location. Walking distance to Centraal Station, and all of the sights. With the exception of the canal busses we walked everywhere. Plus the staff is the friendliest in Europe. Everyone greeted us with smiles. We can not wait to go back and visit our friends at the Crowne Plaza in Amsterdam.
November 15, 2013
Rated 5.0 out of 5.0 by Ifly Friendly and helpful staff
Stayed at this hotel several times and the staff always makes me feel at home.
November 14, 2013
Rated 5.0 out of 5.0 by Macdonalds Great Location
A short walk across the road from the Central Station, the location is ideal for everything in Amsterdam. The canal cruises leave from in front of the station so again right on your door step, in front of the hotel is restaurants of every type from Chinese to tapas to steak and a variety in between. The Dam is a mere 5 min walk from the hotel turning left out of reception but turning right and right again brings you onto the main shopping street running right behind the hotel running direct to Dam square and on through to the flower market etc. Anne franks house and the Red light area are also a very comfortable short walk away. On the hotel we did not eat or drink there too many other choices to explore but staff were all very helpful and friendly and nothing was too much trouble, rooms had every amenity including aroma therapy sleep products, not sure if it was them or just worn out after a days exploring but we slept very well
November 12, 2013
Rated 5.0 out of 5.0 by StylishB Perfect place in a great city!
If I have to go to Amsterdam twice a year, I will like to stay at the Crowne Plaza City Centre three times a year! It is absolutely brilliant. Perfect location, perfect service, perfect restaurant therefore PERFECT BUSINESS trip (with a perfect semi-holiday built in)
November 5, 2013
Rated 5.0 out of 5.0 by Leondardo Great services and very comfortable room
Staff is very wellcoming and made my stay to a success. The hotel is conveninetly located and wlaking distance from the main square (de Dam).
November 4, 2013
Rated 5.0 out of 5.0 by Raphael75 A great hotel near the central station
The hotel is located near the central station of the city which is in the heart of Amsterdam. Very useful if you want to visit the city by foot and not having to find your way back at night by taxi.
The hotel interior decoration is very modern and very comfy at the same time. The room we stayed in was also refurbished recently and perfectly cleaned. The bathroom is big enough with a bathtube and with sufficient towels.
The cupboard included a safe but was however too small for two people.
The mattress of the bed was fantastic and we spend restful nights.
The view of the room was not great but then it was very quiet and that's what we requested.
The staff is very efficient and welcoming. Some even spoke French which was very helpful for my friend. There is a concierge that can help you find good restaurant or send postcards for you.
Things that could be improved:
- WIFI in not free wether in the lobby or in the room but was kindly offered by the staff when asked. We think that this service should be included given the room price and that almost all cafés, bars and restaurants in Amsterdam offered free WIFI.
- In the room it would nice to have a smartphone dock station with speakers to allow to play it's own music in the room (has we have enjoyed in other similar hotels).
Overall we strongly recommend this hotel (wether for a romantic week-end of for a professional seminar).
Many thanks to the staff for the warm welcome
November 2, 2013
Rated 5.0 out of 5.0 by Jim430 Very nice place to stay
We stayed here for three night and it was a wonderful place. It has a great location near to the central station. You can easily walk to all for the sites you like to see or ride a tram from the station. The hotel was clean and the staff was very helpful. I will stay here again when I am in the area.
October 25, 2013
Rated 5.0 out of 5.0 by Narcissus Immpeccable friendly and helpful service.
Only criticism was that very noisy (rubbish disposal truck?) machinery operated for 20 minutes before 7 a.m. which was very disturbing.. This appeeared to come from below our room (303).This was very annnoying and spoiled our otherwise very comfortable rest.
October 22, 2013
Rated 5.0 out of 5.0 by Iloveayianapa Multi-repeat guest...great hotel, great location.
I've lost track of the number of times I've stayed at this hotel. From business trips, to special anniversaries (October!#, to leisure travel. Stayed in other similar hotels in Amsterdam and the Crowne Plaza always wins for comfort, location, and staff.
In fact, back at end of October for a weekend again staying at the Crowne Plaza, City Centre.
Stayed in different room categories - loved the Deluxe Rooms but cost can be a factor. Superior Queen rooms can be very small, depending on where they put you. I'm 6ft3 so this room can be a little challenging. Never been upgraded... which is strange as most other hotels will upgrade you if repeat business and loyal #IHG rewards club member#.
Breakfast is great - good qualilty. New Dorus is a nice space and you can watch the world pass by outside when having food.
Wifi is good - signal, strenght etc.
Location is fantastic. 3 mins walk from Central Station #Mind the cyclists though!) and easy walk to lots of sites incl Canals, Anne Frank House, Dam Square etc etc.
This hotel ticks all the boxes. One of the few my company uses that is so central - though they have others on the books in central Amsterdam, but I prefer the CP everytime.
This is a great hotel, in a great location. Looking forward to coming back...perhaps I might be lucky with an upgrade! lol
Dont think about it - just book it - I recommend it!
October 18, 2013
Rated 4.0 out of 5.0 by Mishal Hosekeeping
My presence during my stay housekeeping staff did not clean my room well as the floor is dirty and did not change bed cover sheet.
October 17, 2013
Rated 5.0 out of 5.0 by Devonbabe01 Absolutely fabulous
Wonderful hotel in a great location. The staff are an absolute credit they were all polite, helpful and extremely accommodating especially when they realised we were celebrating our Wedding Anniversary. Food was extremely good and the club lounge most welcome to relax after a day sight seeing. Special thanks to Michael who checked us in and went out of his way to allocate a beautiful jnr suite with awsome views of the City and also to Samantha who sent 'goodies' to the room that made our Anniversary extra special. Thank you
October 17, 2013
Rated 5.0 out of 5.0 by DavidR22 Amsterdam Crowne Plaza
Not having booked I was very happy with the assistance offered me by both Reception and Duty Manager in finding a double room at such short notice. The whole process was seamless, allied to which our room , on the 6th floor, was very well appointed and extremely comfortable. This helped make our short break in Amsterdam very memorable and pleasant.
All staff were unfailingly helpful be it in the restaurant or the Concierge services.
Could not fault any aspect of the hotel.
October 7, 2013
Rated 5.0 out of 5.0 by Abadi Great location and excellent services
The location on the hotel is excellent as it is in the city center and very near to Amsterdam Central Station.
The staff is very helpful and friendly to deal with.
Also, the hotel is respecting their guest having any type of membership an giving more privileges such free internet.
It is one of the best hotels and I would strongly recommend it for Amsterdam visitors.
October 2, 2013
Rated 5.0 out of 5.0 by Orally Excellent staff, very helpful.
Fantastic location! Less than 5 min walk to train station, and we could walk to all the destinations we wanted to see.
I would highly recommend this hotel for the staff, service, and location! Especially if you only have a few days to see the sights.
October 1, 2013
Rated 5.0 out of 5.0 by Kevin007 Great Hotel , great location, and great people there !
Excellent service and the staff was the nicest I have ever experienced !! Hotel is in a great location also.
October 1, 2013
Rated 5.0 out of 5.0 by MisterMiami Great location and Welcoming Hotel
My wife and I have never been to Europe. After traveling all day by planes and trains, the last thing we wanted was to have was a long commute to our hotel. It only took a 5 minute walk to get to Crowne Plaza from Centraal Station and we were right in the heart of Amsterdam too. The hotel was clean, had a bilingual/friendly staff and our room was spacious and comfortable. We couldn't ask for anything more. We would definitely stay here again and will be recommending this hotel to friends!
September 30, 2013
Rated 4.0 out of 5.0 by machasama Excellent, but
Everything was fantastic and pleasant. I had a good conversation with a lady who maintains the club lounge and she was very kind and helpful. Please send my regard to her. One thing that a roomkeeper came in ( around 9:00 am) during I was taking a shower and I was very nervous because I did not wear anything.
September 22, 2013
Rated 4.0 out of 5.0 by Katie1887 Wonderful amenities and great room - very comfortable bed.
Appreciated that we were given the same room when we returned - felt like coming home!
Was not given the option of 600 points instead of the drink voucher - would have preferred the points!
Was not informed that the buffet breakfast was $34.70 EACH before we opted for it. Was glad we were given 50% discount but would have eaten someplace else locally for much LE$$.
September 18, 2013
Rated 5.0 out of 5.0 by JKGC Great location and staff
The hotel's location was perfect for touring Amsterdam as first time visitors. The concierge and head bellman helped us plan our trips and showed us how to use public transportation and walking to get everywhere.
September 12, 2013
Rated 5.0 out of 5.0 by jags221281 Thanks!
Congratulations to all the team in Crown Plaza Amsterdam, thank you for all your help, your are FANTASTIC!
September 10, 2013
Rated 5.0 out of 5.0 by Nharrison02 Media input system
The hdmi connection was not working on my desk media input thing. Apart from that, everything wonderful. V quiet &comfy
September 9, 2013
Rated 5.0 out of 5.0 by Agar Great Location
I stayed here rather than the airport before my flight the next morning. Great decision as it is so close to the central station and in the heart of the city.
August 31, 2013
Rated 5.0 out of 5.0 by ScooterTrees11 Great Hotel in Central Amsterdam
My stay at the Crown Plaza was great. The staff was extremely friendly and courteous. The room was spacious and QUIET!! The hotel was situated within walking distance to many of the attractions I wanted to see in Amsterdam. The hotel restaurant was very much over-priced. There are many cafes within a 100 meters of the hotel that serve the same quality of food for half the price.
August 29, 2013
Rated 5.0 out of 5.0 by Zsolt Great time there
Top professional staff. Congratulations to the management. If we go back to Amsterdam that's our hotel again.
August 28, 2013
Rated 5.0 out of 5.0 by Fun4UsTwo Suprisingly VERY impressed.
I write this from our hotel on the next stage of our holiday. Paris, in a Secreat Hotel. We had looked at similar in Amsterdam but decided to stay close to the train station, so glad we did. ,Great location, comfey beds, spacious rooms (considering location), great food if limited choice in restaurant. Very glad we stayed.
August 27, 2013