Rated 4.8 out of 5 by 220
Rated 5.0 out of 5.0 by scj1 Excellent staff
Our stay at the Crowne Plaza Amsterdam couldn't have been better. All the staff we came into contact with were lovely, happy to answer any questions and just the right mix of friendliness and professionalism. The room was very comfortable with everything we needed. Location is perfect if you are taking the train from the airport - 5 mins walk from the station and you are in the centre of town.
Nice lounge area although we didn't make much use of it.
December 16, 2012
Rated 5.0 out of 5.0 by John34 Great Staff!
This was our first visit to Amsterdam. When we checked in the staff was excellent. They spent time reviewing the map of the city and pointed out areas for attractions, shopping and dining. Tickets to many of the attractions are available from the hotel. The location was excellent right next to the train station. I would certainly check out this hotel on our next visit.
December 16, 2012
Rated 5.0 out of 5.0 by cricar I like so much this hotel!
I'll suggest everyone this accomodation to spend the holiday in Amsterdam! Thanks a lot all the great staff!
December 15, 2012
Rated 5.0 out of 5.0 by Brian1690 Fantastic Hotel
Had a fantastic stay at the Crowne Plaza in Amsterdam. The staff were excellent and always very helpful. The hotel itself was very well laid out and decorated and its city location couldn't have been better. The restuarant was very good and breakfasts exceptional. We will be back very soon.
December 14, 2012
Rated 1.0 out of 5.0 by FRANCOJETSET excellent hotel
the best location, 3 min walk from train station. Easy access vuis foot, bike, streetcar to all...... The service was excellent...breakfast buffet very good, plus, computers - wifi (NO charge if PRIORILTY member) and sauna and gym....I will return and recommend this hotel.
December 8, 2012
Rated 5.0 out of 5.0 by Kaiomarz65 Comfortable stay
I enjoyed the hospitality and service given during my stay at Crowne Plaza. The location was very good. I've stayed there before as well and will continue staying at this property. Thank you.
December 6, 2012
Rated 5.0 out of 5.0 by Giocchi Friendly and enjoyable atmosphere
Great location, 5 mins walk from Central Station. Plenty of restaurants nearby,
Staff is friendly and helpful. Rooms are comfortable and quiet. Breakfast is slightly on the expensive side, but all in all, a great place for either business or leisure.
December 5, 2012
Rated 5.0 out of 5.0 by karlp Great Hotel
Great hotel and very good location, close walk to central train station and downtown attractions.
December 3, 2012
Rated 5.0 out of 5.0 by mjules Comfortable room, great service, very friendly staff
Visited for a short city break in November. Very clean hotel, room was excellent, staff were always pleasant, helpful, friendly and had a smile. The hotel bar prices were not extravagant. Hotel is ideally located to visit all the major museums and with many good restaurants nearby. Finally, the hotel recognised my priority club status and had already upgraded my room prior to arrival. I would recommend this hotel and if visiting the city again would have no hesitation in staying again.
November 28, 2012
Rated 5.0 out of 5.0 by WorldTraveler64 Amsterdam 2012-11-17
Great hotel. Good location and a great staff. The quality of the hotel rooms are great. I always seem to get the #101 or 301 room however so your experience may be different. The dinners in the hotel are good. Have tried it several times and the break area outside the restaurant is a very relaxing place - perhaps the only issue is that the wait staff should come by more often.
Overall - very nice place and very central to the business and shopping areas of Amsterdam.
November 26, 2012
Rated 5.0 out of 5.0 by ldm911 Very Enjoyable Hotel Experience
This hotel is about a 5 mintue walk from Central Station and is very close to many restaurants and shops. The hotel itself is very nice and the staff was very friendly. We were acknowledged every time we walked past the reception desk. The room was very nice and the bed was very comfortable. The only issues I had with my stay was that the room has a mini bar but no refrigerator. There is no place to put any left overs from meals - not even meals from the restaurant at the hotel. And a microwave would have been nice also. Other than that, I enjoyed my stay.
November 25, 2012
Rated 4.0 out of 5.0 by girlspeed Best hotel - service dissappointed on this occasion
We stayed here for our anniversary last year and returned this year. The hotel is awesome, has a sauna and gym and comfy rooms with big beds and nice toilettries and the location is perfect for everything 'tram, coffeeshops, shops, centrall..'
This stay dissappointed where we had booked on the same rate as previously and i asked two staff members - girl on the front desk and man on the 'instant service' button on the phone if breakfast was included. both times i was told it was not included so on the first morning we went out and brought breakfast. ON the second night i approached the reception to pay for breakfast for the last morning only to find out breakfast was included - so not sure what happened there but i was not too happy about this. - I was happy about the included breakfast on the last morning - we love the breakfast at this hotel its really really good. but dissapointed that 2 staff seemed to give us wrong information...
NB. Also was not welcomed as a priority club member.
November 24, 2012
Rated 4.0 out of 5.0 by AVP123 Great Locattion, Rooms OK, Staff are friendly
Good location, hotel is in good shape, rooms are OK but nothing spectacular.
Staff are very friendly and helpful
November 23, 2012
Rated 5.0 out of 5.0 by danieLsr46 One of a Perfect Place To Stay in Amsterdam
This hotel is on a great location which is close to anything you do in Amsterdam. Close by to Amsterdam Centraal Station, Damrak Square, de Bijenkorf, Chinatown and everything else. The staffs are very attentive and always greets and smiles to all of guests. I chose the clubroom type which is perfectly good and bed is comfortable. The concierge sell the trams ticket, in case you need one. The clubroom lounge provided with cold and hot snacks with every drinks you want, from morning to 23:00. The breakfast at 'New Dorrius' restaurant although the menu is almost always the same everyday but very enjoyable because the taste is very good and the view from the big windows is perfect. Afterall, it is definetely one of a perfect place to stay in Amsterdam.
November 23, 2012
Rated 5.0 out of 5.0 by PhilN points stay
Great location, great room and the people were great.
service was / is perfect and one sometimes has to wonder if that is because of being a regular guest / platinum card holder..
if so.. people, get staying at these places and get the card.. its very worth the while.
November 23, 2012
Rated 4.0 out of 5.0 by giants100 Excellent venue for staying in the heart of Amsterdam
I am verysatisfied with my stay.
Despite a bit expensive and must book family room with only 12 years child, the venue is fantastic.
Normal double king size room should be enough as my 12 years old boy can sleep at same bed comfortably.
Access to club lounge is very convenient.
Staff is very friendly, compare with other hotels during my experience in Europe.
November 19, 2012
Rated 5.0 out of 5.0 by DCas4 Excellent staff, great location
I was here for a weekend after a long work trip, and my fiance came out to celebrate his birthday. I notified the staff that it was his birthday and they treated us amazingly! I am a club member, so they even gave us a room upgrade. The location was great and we could walk to everything. I definitely recommend this hotel.
November 16, 2012
Rated 5.0 out of 5.0 by PointPerson Amsterdam Business Trip
My first trip to Amsterdam and the Crowne Plaza Hotel. Just two of us out of a team of about 30 had the opportunity to stay at the Crowne Plaza.
I was pleasantly surprised and belive the two of us were well rewarded for the late reservations. The Personnel, Room and Restaurant where way above my expectations. The Monthly Dinner Meal Special was so good the first night, that I returned and had the same meal the second night.
I am now looking forward to a return to Amsterdam and some leisure time to further enjoy your property and service in the future.
November 11, 2012
Rated 3.0 out of 5.0 by GusDiaz Crown Plaza comfort except for noise guest room
The property is very well locate with easy acces to the heart of the city. The Ceentral train Station provides excellent connection to all of Amsterdam including the airport.
The staff is courteous and attentive. The restaurant's value for dinner is great (very good food!). For breakfast is too expensive.
My only disappointment was on our 2nd night, the noise from downstairs kept us up until 2:00 AM. We contacted the reception twice but to no avail. The second time I called, the person in reception said "you know is the weekend." Apparently, the noise was coming from one of the activity rooms below. We were in room 133, but I would not stay anywhere in that floor.
November 10, 2012
Rated 5.0 out of 5.0 by momty calm sleep in an excellent bed
I had a superior room on the side of the hotel not facing the main road with tram. The room is- for Amsterdam circumstances - at a good size of approx. 20 m². It was nice to have a bottle of sparkling water with compliments each day. Nice staff at the hotel, location is optimal for any kind of activities in Amsterdam. The only "minus" is the quite expensive Internet in the room at EUR 19,90 per day which is besides the high price slow. But you can go to the business centre in the basement where you have free Internet.
November 8, 2012
Rated 5.0 out of 5.0 by Haddaway What else do you require!!
Staff superb , room quiet and great, early check in late check out.
Thank you again for the card and waffles and not singing 'Happy Birthday'
Top of list for next time in Amsterdam
November 5, 2012
Rated 5.0 out of 5.0 by Lulu27 Great Service
Was meeted and greeted by Samantha who showed the suite to us, the best service i have had by a hotel in many years.
November 5, 2012
Rated 4.0 out of 5.0 by LVTraveler Comfortable stay, great staff
I truly enjoyed the comfort and location of this hotel. The front desk and cafe staff were always welcoming, helpful, and genuinely warm.
Modern, yet comfortable seating in the lobby with bar service and a warm fireplace.
The hotel room was comfortable (club room), with the right amenities. My only disappointment was the exclusion of wi-fi. I felt the rate for this service was excessive and out of line with similar hotels. And no wi-fi in the lobby made no sense but to force business guests to pay the high fee.
November 2, 2012
Rated 5.0 out of 5.0 by Duarte Love it
Perfect hotel for Amsterdam
Staff is very good, room confortable, gym good, food nice, toiletries excellent
October 31, 2012
Rated 4.0 out of 5.0 by DaveH High Quality Hotel
From Schipol to hotel check in 30mins.
Very easy and cheap commute by train. Hotel very short walk from Central Station and easy to find having previously checked location on Google maps. Usual high standard of welcome at reception with staff very curteous and friendly.
Room high quality and very comfortable.
Bars and restaurant good standard of comfort, staff very friendly.
October 21, 2012
Rated 5.0 out of 5.0 by Famfemm Great Service
I went to Europe for my honeymoon and Amsterdam was my first stop. Hotel gave a pleasant surprise with champaign and fruits.
Staff were helpful with enquiries and make sure we get our request promptly. They were professional and caring, and remember guest name. I was so impress with this hotel and their staff!
October 20, 2012
Rated 4.0 out of 5.0 by EDNERIC value for money
too expensive for the delivered service and roomspace - bathroom really small
October 19, 2012
Rated 5.0 out of 5.0 by Ausislander Very Good Experience
The Crowne Plaza is in an excellent location about 2 minutes walk from the central station and in the middle of shops, restaurants and bars. The sixth floor room I had was very nice.
Staff were very good. I liked how the front staff were even able to give details of the next train times to Schipol and even the platform. It helped me get to Schipol with enough time to get through the crowd on a Monday morning.
The 2 for 1 drinks deal from the bar in happy hour is confusing and inflexible however. My friend wanted to buy the same drink for his wife but the staff wouldn't give him 2 drinks together, instead saying that he had to finish one and get the next after that.
October 19, 2012
Rated 4.0 out of 5.0 by Luigi Great
My wife and i spend a wonderful time, this a great pleas, Youtube will have everything close, asistance all time
October 13, 2012
Rated 5.0 out of 5.0 by Dixie Great rooms and service
We have stayed here previously. Like then, the rooms were great, the staff excellent, the proximity to most things we wanted to contact or see was good also. Would recommend this hotel, and stay there again. Restaurant staff were exceptional. Great value.
October 9, 2012