Crowne Plaza Amsterdam City Centre

Hotel Front Desk: 31-20-6200500

Hotel Fax: 31-20-6201173

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Schiphol International Airport (AMS)

- Distance from hotel: 10.87 MI/ 17.5 KM South West l

- Follow the Amsterdam signs, follow "centrum" signs direction Central Staion, follow the Crowne Plaza signs from Central Station and turn into the Nieuwezijds Voorburgwal and see the hotel after 50 meters on the left hand side.

Amsterdam Central Station

- Distance from hotel: 0.19 MI/ 0.3 KM North

- When you exit central station Amsterdam, please cross the street at the Taxi stand towards the traffic lights. At the traffic lights please cross the street towards the "Martelaarsgracht" in front of you. If you follow the street to the "Nieuwezijds Voorburgwal" you will find the Crowne Plaza hotel on your left hand side. It is a 5 minute walk from the Central Station to the hotel.


Amsterdam Central Station

- Distance from hotel: 0.19 MI/ 0.3 KM North East

- When leaving the hotel via the main entrance please take a right and after 300 meters you will arrive at Central station

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- Car Parking Available

- Secure parking available 24 hours a day at € 40 per 24 hours.

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Hotel Highlights

Book a Club Room or Suite at the Crowne Plaza Amsterdam City Centre hotel and gain access to the exclusive club lounge. Club guests enjoy browsing complimentary newspapers over breakfast, and return to use complimentary high-speed Internet and evening snacks and drinks.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 611 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Reasonable hotel in excellent location


28 May 2015


The staff in this hotel are first class and fully focused on customer needs and deserve all the praise for the hotels positive ratings. The rooms are of a good standard but could do with a little extra attention to detail in the cleaning. Stay away from breakfast in the hotel as it is of a poor standard served in a room not adequate for the number of guests with the staff running around like headless chickens trying their best to make good a bad situation without guidance or focus. This is not a reflection of poor service by the staff just too many guests in a small room with not enough staff.
In general taking away the breakfast not a bad hotel in an excellent location.

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Great Location


23 May 2015

This hotel has a great location in the city centre. For a few nights it would be excellent. We stayed for 5 nights and my only concern was that the breakfast was a little crowded at times and the staff rushed off their feet. Also the menu in the restaurant didn't change whilst we were there. More frequent changes might have encouraged us to eat in the hotel during the evening.

Posted by HotelStaff
26 May 2015
Dear valued guest, Thank you for sharing your experience online. It is great to read that you stayed at Crowne Plaza Amsterdam City Centre for five nights. Thank you for your feedback concerning the breakfast and menu of our New Dorrius restaurant. We will definitely take your feedback in account to make sure we can improve our services continually. Kind regards, Jaap Roomeijer F&B Manager
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16 May 2015

I have stayed at this hotel a few times and it is a lovely and unique hotel, it is very nicely laid out with a lovely central lounge, with library and great fire place. A well supplied Club Lounge and lovely restaurant, top off a very good offering of facilities. It is a good honest Hotel if you have an issue let the wonderful staff on the front desk know and it will be resolved, especially with the superb Jennifer at the guest relations helm, but all the staff are so lovely.

The concierge desk makes the whole place run and they whisk your car away and it reappears on request, they organize taxis and umbrellas if need be, they also help with tours and activities, with some very good advice on what to do in Amsterdam.

The rooms are very nice, but bear in mind it's Amsterdam, space is a premium and some of the hotel is in refurbished old classic houses so not all room are huge, but they are practical. The beds are like sleeping on a Plush cloud, I have liked every room I've stayed in. There are quiet rooms and some that might have city noise but most have good views. An ambient temperature is kept by very good air conditioning, the rooms are very clean and well kept by an efficient house keeping, with the rooms made up brilliantly everyday. The curtains in the room are block out, so a sleep in is possible, the amenities amongst the very best.

In the evening I had dinner with guests in the restaurant they where all impressed, along with drinks in the bar which was relaxing. The club lounge is great and breakfast has a Excellent buffet selection with a chef to make eggs to your liking and fresh pancakes. There is some superb staff working in the restaurant keeping it a happy place.

I would be amiss not to mention some wonderful assistance I received from the staff after a incident not related to the hotel, and Jonathan was great in helping me resolve and conclude and guiding me through actions I needed to do with a stolen brief case, thank you all, you made what would have been a otherwise stressful incident much better.

I highly recommend this hotel, and look forward to seeing you all again soon.

Posted by HotelStaff
20 May 2015
Dear valued guest, Thank you for have taken the time to write and share your experience with the travel community. It is great to read that you are a regular guest of Crowne Plaza Amsterdam City Centre and that you enjoy staying with us. Furthermore it is wonderful to read that you made use of our Lobby Connect which is indeed a lounge where you can relax after a busy day in the city under the atmosphere of the fire place. It is also a pleasure to read that you visited our New Dorrius restaurant for dinner and that you also enjoyed having breakfast in our Club Lounge. Thank you very much for recommending our property and the Crowne Plaza Amsterdam City Centre team is also looking forward to welcoming you back! Kind regards, Aernout de Jong General Manager
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NIce Hotel


15 May 2015


We had a great time in Amsterdam and this Hotel is in the Best location to enjoy the City. There were six of us and the Bar staff ignored us during the hour we were there. We are Canadians and we like to drink, so after an hour we wanted a few more, but went elsewhere. The rest of the staff were great and the rooms were perfect and quiet.

Best location in the City to stay for pleasure or Business, par none!!

Posted by HotelStaff
16 May 2015
Dear valued guest, Thank you for sharing your experience online. It is wonderful to read that you mention that Crowne Plaza Amsterdam City Centre is the best location to enjoy the city. I agree with you in saying that the location is very convenient as many of the highlights are located within walking distance as well as various types of public transport. However I am sorry to read concerning the service delivery in the bar. We will definitely follow up on this to make sure we can improve our services. Once again thank you for sharing your experience as this allows us to monitor and improve our services continually. Kind regards, Jaap Roomeijer F&B Manager
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