Rated 4.4 out of 5 by 67
Rated 5.0 out of 5.0 by MChristy Splendid!
Clean, efficient, new hotel. The staff helped me organize a lunch at the bar with short notice; the club room has a very good selection of snacks and drinks all day long. Beautiful room, comfortable bed. Hotel is close to the #5 and #16 trams into the city, and just a few minutes away from the airport.
October 31, 2013
Rated 4.0 out of 5.0 by Alpino Staff & Service
Thanks to the staff' kindness & helpfulness, my stay was great
October 29, 2013
Rated 5.0 out of 5.0 by Forest59 top hotel with great service
We had a great experience in Crown Plazza South. The staff is very gentle and makes everything to make us satisfied. They found a solution to organize a group diner for 24 persons at the hotel, found a solution to store our bicycle securely.
Design and clealiness of the room is great.
The location is out of the center but at 10 mn of it by metro so very easy.
October 25, 2013
Rated 4.0 out of 5.0 by CDGeezer very peaceful weekend
Stayed here for 3 nights for the marathon, the hotel seemed peaceful and no disturbance with noise at night which you seem to get from most hotels, even though it is out of the centre I would stay here again as a tourist as it's a nice walk into the centre.
A small gym on site but not a pool or a sauna.
October 25, 2013
Rated 3.0 out of 5.0 by Lesduc Great rooms pity about the bar/restaurant
Was upgraded to a suite so rooms was very good although the TV system is painfully slow.
I went to eat in the bar but the light is so bad that I could not read so I sat at the actual bar which meant I had to listen to the staff argue amongest themselves for about an hour, very unprofessional.
October 13, 2013
Rated 5.0 out of 5.0 by YannC Best hotel in Amsterdam South
This is the best hotel in Amsterdam South.
New, quiet and really comfortable.
I stayed there for 3 months and was never disappointed.
October 8, 2013
Rated 5.0 out of 5.0 by kma00182 Excellent!
I had really been comfortable staying here. The room I was staying and bed were clean, spacious, and silent. The location is a little bit far from Amsterdam central, about 30 minutes by tram. However, this location will be silent at night and I could sleep well. Also, crown hotel south is not always convenient as there is close to tram-station and Schipol airport. Therefore, I guess cost-benefit will be excellent.
I make sure to stay here again in visiting Amsterdam and recommend my colleagues to stay.
October 6, 2013
Rated 1.0 out of 5.0 by Jack500 Staff do not know the benefit of IHG hospitality
Staff are rigid when addressing hospitality issues such as adding a bottle of water in the room. They are not well trained on how to deal with guests.
October 4, 2013
Rated 5.0 out of 5.0 by MrsGraves Warm hospitality in luxurious comfort
I loved staying in this hotel. I travel a lot but this place felt like home. This is Dutch hospitality at its best.
September 25, 2013
Rated 5.0 out of 5.0 by DunyV Friendly, modern and professional
Staff smiles, kindness and readiness to help are just amazing. May be the most kind hotel I've visited up to now. From reception to kitchen and congress staff, everyone always ready to help. Hotel is actually new so there is just everything perfect. The only small issue was the pipes in the bathroom which is nice looking but not that practical to use.
September 24, 2013
Rated 5.0 out of 5.0 by Bawa123 5 Star Customer Service
All the staff that I interacted with were extremely friendly and helpful. The hotel is very clean and well managed.
September 19, 2013
Rated 4.0 out of 5.0 by Eric42 well located, brand new, nice staff
Great place to stay if you need to be at zuidas. conveniently located. very nice staff. nice new rooms, well maintained. no frill atmosphere
September 3, 2013
Rated 5.0 out of 5.0 by Leahannie Great service
This hotel was great! Every person who works here is great. They were friendly and helpful. The location is perfect. We loved the breakfast !
August 31, 2013
Rated 1.0 out of 5.0 by CottonPress Poor food
Had two meals in the restaurant both meals appalling. First ,eal was a lasagne, strangest Lasagne I've ever had. Thought for dinner the following day I would have something "simple" and chose pizza. Disaster, was served to me with the crust blackened from being burnt. Indelible! Got it taken off the bill. Was offered a glass of wine as recompense but chose to just pay the remainder of the bill and leave. Car park is next door (but attached to hotel from underground). Very pricey but was told by staff that €48 was normal!
August 25, 2013
Rated 5.0 out of 5.0 by mineral143 We love this hotel!
We've stayed at the Crowne Plaza several times and have nothing but nice things to say about it. The hotel rooms are clean and spacious and the staff is friendly and accommodating. Although the hotel isn't centrally located, it's just a stone's throw from Amsterdam Zuid railway station and the tram line.
If I have to list one area that can be improved it's the room service, which is a bit pricey and sometimes hit or miss.
August 21, 2013
Rated 4.0 out of 5.0 by bb85 Nice hotel
We stayed in that hotel for a weekend. The hotel itself was really modern and stylisch, in a good condition, with nice and big rooms and a nice bathroom.
We didn't book a breakfast which is why we cannot rate it.
Staff was helpful and friendly. When a huge Indian group of guest were loud and noisy during the night they helped to calm down the situation and additionally apologized again the morning afterwards.
The only thing that we were a little surprised about was that we had booked a double room and had expressly noted that down in the wish window while booking and still we only received a twin bed room.
Location was ok for us since friends lived very close by and we could park the car at their premises. Parking cost of 48 EUR / day in the hotel are definitely too high. Location of the hotel required a short walk to the next tram station to go into the city center.
August 16, 2013
Rated 5.0 out of 5.0 by olopokram Couldn't be better!
My wife and I had an amazing stay at your hotel! Your staff went above and beyond looking after us and making sure that we were comfortable and happy. Thank you so much for such a great experience!
August 10, 2013
Rated 5.0 out of 5.0 by JohnSSS One of the best IHG hotels I have seen.
I rarely recommend hotels but I was really impressed with this hotel.
Rooms were clean and nicely decorated.
Staff was extremely helpful. I even liked to fruit infused water in lobby. :)
August 7, 2013
Rated 5.0 out of 5.0 by GraceBL Comfortable and well located
The hotel is located in a tranquil area but well located as well.
Comfortable facilietes and helpful staff.
Excellent for people without children.
August 5, 2013
Rated 5.0 out of 5.0 by Math1243 A really good Crowne Plaza in a convenient Amsterdam location
As the title reads, the hotel is in a convenient location. I was a little disappointed when I arrived that the hotel was next to a building site, but from the room it is surprisingly quiet with good soundproofing. The check-in at reception was quick and informative, giving me unlimited internet use for the whole of my stay if I sign up with the IHG club. I certainly appreciated that.
The quality of the room itself is good, especially the bathroom. I was in Amsterdam during the heat wave and being able to take a cool shower at the end of the day was bliss.
The breakfast was plentiful and nice. A good choice of food (something for everyone).
One thing that I must comment on is the politeness and efficiency of the staff. I really felt they did everything they could to make their guests' stay a happy one, and they should be commended for that. Well done.
After check-out I had a few hours until my flight. So I asked to check out a little later, and like everything else, no problem. Leaving the hotel, I asked reception to call me a taxi, and there was already one parked outside the entrance.
To sum up, I had a really nice stay and left with good memories of the hotel and the staff. I would certainly return.
July 29, 2013
Rated 5.0 out of 5.0 by oldk Worth the Stay
A very nice hotel which is surprisingly convenient to both the airport, trains, and trams to the center of the city. Staff was professional and courteous throughout my stay, so no complaints.
If only a small complaint, PM maid services seemed a bit slow, but not a major issue.
Overall, pleasant stay and will consider it again my next time in Amsterdam.
July 26, 2013
Rated 4.0 out of 5.0 by NCLou Nice stay away from home
It was my first visit to the city, and I was impressed with the services provided. I must say the room is very comfortable. Housekeeping did a good job in tidying up my room daily (I was slightly-loaded on my belongings). The location might be a bit away from the city centre, but the easily-located metro and tram lines solved the issue.
Yes, I would recommend this property.
July 26, 2013
Rated 5.0 out of 5.0 by USATimeTraveler Very Nice Hotel, but Outside of City Center
Stayed here twice this month, as I usually stay at the Crowne Plaza near the central station but it was sold out. The hotel is very nice, new, well kept, clean, modern and a decent gym. Marija and staff for the most part were very accommodating and pleasant. The bar and restaurant are fine.
What's good is that it is a 5 minute walk to Amsterdam Zuid (South) train station, which is only 3euro and 10 minutes from Schipol (Track 1 or 2). When you arrive at the Zuid station, walk south and you will see the hotel.
The not so good is that it is a business district, offices everywhere, and If you are staying there Monday - Friday you will find some decent restaurants, bars, pubs right near the hotel (even a Wagamama), but Saturday and Sunday it's dead as everything is closed. Also you need to take a tram to the center (the number 5) which stops running at midnight, which is somewhat inconvenient if you want to stay out late... I walked a few times, it's about 45 minutes to Leidseplein, but it is a nice walk. So if you don't mind taking trams/busses it's fine.
I will definitely stay here again, but only when the central Crowne Plaza is sold out.
July 21, 2013
Rated 5.0 out of 5.0 by Oear Estancia muy agradable
Excelente servicio con una gran calidez! Retirado pero con una muy buena comunicación al centro de amsterdam en pocos minutos!
July 1, 2013
Rated 4.0 out of 5.0 by Milena1 Great service and great location.
will be glad to visit your hotel again and will recommend to my colleagues.
June 27, 2013
Rated 5.0 out of 5.0 by Brask2013 Nice staff
Staff make you feel at home. Very friendly. Good service all over.
June 26, 2013
Rated 5.0 out of 5.0 by Bittefix Super hotel for RAI attendance
Liked that hotel - nice atmosphere and modern, spacy rooms. Staff very friendly and supporting, very close (walking distance to RAI and good connection via public transportation to city centre - Full recommendation !!
June 24, 2013
Rated 5.0 out of 5.0 by PappaSan It feels like coming home
I Sleep often here and it feels like coming home. The staff is very friendly and the service is excellent. The comfort of the bed is very good quality and always clean rooms.
June 17, 2013
Rated 5.0 out of 5.0 by Pete5187 Great Hotel
Clean, New, Nice. A very good place to stay, Nice staff.
Not near the city center, not a problem, good taxi service.
June 10, 2013
Rated 3.0 out of 5.0 by BillFromCalifornia Felt fresh and new but we could not cool the room properly
The air conditioner was in reality a low-speed fan.....it did NOT cool the air. The hallways always felt about 73 - 75 degrees and only way we could lower the temperature in the room was to leave the window tilted open slightly to let in fresh air. The windows could NOT be opened, just slightly tilted about 5 inches. We called the front desk twice; they were always super-nice but never followed up if we were happy........we were not.
The hotel has wireless internet but it did not work in our 8th floor room; on the first floor it worked great. They provide 2 computers in an area on the first floor but would not allow me to dump my photos off my camera onto my thumb drive. Seems like they could have helped a customer who is paying them a considerable amount on my American Express card; it would have taken less than 5 minutes to accomplish what I wanted and they could have supervised or done the transfer for me.
We stayed at the south Amsterdam hotel, and it was close to the tram and to the train; both were an 8-10 minute walk and both took us into downtown in an other 10-15 minutes.
Overall the hotel was acceptable, clean and comfortable. The staff was very friendly and helpful except for the air conditioner and the photos. The location was also acceptable due to nearby transportation. Taxi from and to the airport was about 35 - 40 euros.
June 10, 2013