Rated 4.2 out of 5 by 41
Rated 4.0 out of 5.0 by airwaffle Overall a nice hotel
The breakfast buffet was very nice, and the additional items for order that were also free made it a better breakfast than typically expected. I am a platinum IHG member, so I am not sure if the breakfast was free to everyone.
My only minor complaint is the AC was weak. As the AC has been used probably a handful of times through the years, I don't expect it to be high quality, so this is acceptable. This year had a really rare heat wave.
Other than that, bed was comfortable, and I did like their policy of not letting children present on certain floors. Made things a bit more peaceful.
September 19, 2013
Rated 4.0 out of 5.0 by TravellingCatMan Convenient to Airport..
A short cab ride or free hotel shuttle from the airport although not that close to ant local attractions/restaurants etc. Transport or short ($12) cab ride to town needed for that. On site restaurant is okay although the buffet is just average. Room was great.
September 18, 2013
Rated 5.0 out of 5.0 by Sheshad ANC Crowne Plaza
The front desk staff was very efficient and friendly. Quiet and comfortable to get a good nights sleep. The morning breakfast was excellent, One could order food off the menu or get the buffet. On the buffet one was not restricted to the items laid out could order eggs to your specification, waffles or pancakes all included in the buffet.
Only let down was that the posted time for the restaurant was 11pm however the kitchen would close 10 to 15 minutes earlier and no orders could be taken.
The complimentary shuttle service was on time and except the first nights stay where I had to wait for almost 30 minutes for a pick up.
Overall a nice hotel the wait staff in the restaurant was friendly and accommodating.
September 1, 2013
Rated 4.0 out of 5.0 by SDinAK Great location
I've stayed at the Crowne Plaza several time this summer and there seems to be a problem with the quality of internet. During the night it was near unusable.
During the day, it was OK.
Stay there is always nice. Clean rooms, polite staff.
August 30, 2013
Rated 5.0 out of 5.0 by AK4LIFE Always Pleasant to stay Here!
I love staying at the Crowne Plaza-Midtown! We come into Anchorage about every two months and this is my favorite place to stay. We have stayed at other hotels in downtown Anchorage (the high dollar upper-end names), but always go back to Crowne-Plaza. The staff is very friendly, beds are comfy, and the rooms are clean and well maintained. I will not stay any where else while in Anchorage.
August 30, 2013
Rated 3.0 out of 5.0 Loud with basic service
The hotel is loud both inside and out. You can hear everything from the room above you including talking and every footstep. The streets outside are extremely loud. I slept with earplugs every night. The staff wasn't knowledgeable about the surrounding area and gave me the wrong instructions to a grocery store. There is nothing in the surrounding area (walking distance) as far as decent restaurants and it takes a cab to get downtown. The Motel 6 is right next door and looked about the same quality but was quite a bit cheaper than Crowne Plaza. The room was clean and well-serviced and the basic (very basic) gym room is a plus.
August 7, 2013
Rated 5.0 out of 5.0 by Clif8462 Great hotel!!
Awesome hotel!! Very comfortable hotel with a great staff!
August 3, 2013
Rated 5.0 out of 5.0 by Lincoln2013 EXCEPTIONAL SERVICE
We recenty stayed 2 nights at the beginning of our Alaska vacation and then again for our last night. Every single member of the Crowne Plaza Midtown was kind and pleasant and went out of their way to offer assistance. Key word here is "offer" - they took the time to be helpful. (Example: while the pool was being maintained for maintenance the front desk called the neighboring property to ask if we could use their pool to swim: the airport shuttle drivers were all timely and helpful; the breakfast buffet staff were friendly as was the club lounge attendant). I would like to extend an extra special "thank you" to the hotel's General Manager who went above and beyond helping us with a crisis. Her assistance was so greatly appreciated! We know that when we visit Anchorage in the future will not need to look for a hotel as we be returning to the Crowne Plaza Midtown!
August 1, 2013
Rated 5.0 out of 5.0 by snowpr1ncess Really nice
My husband and I stayed there one night. They gave us a bigger room than we payed for. NICE!!!! I just wouldn't stay there that often except for special occasions because of the price.
August 1, 2013
Rated 5.0 out of 5.0 by Rods A visit to Anchorage from Wichita.
We were treated like royalty by the folks at the Crowne Plaza. Friendly staff, clean facility and room, comfortable beds and a great breakfast made for a very good experience.
July 29, 2013
Rated 5.0 out of 5.0 by jsohlberg The crew
The staff at the Crowne Plaza Midtown Anchorage are always accomodating. It is a pleasure to stay at this property.
July 29, 2013
Rated 5.0 out of 5.0 by Pepito926 Great hotel, comfortable rooms, very good beds
This is one of the hotels I would recommend to anyone who has to travel via Anchorage. Its very conveniently located, close to the airport and only a couple of miles from the center of activities. The staff will do anything to make you feel like at home and is very helpful in giving advise, directions and recommendations.
I will stay there again when my travel calls for a visit in Anchorage.
July 26, 2013
Rated 4.0 out of 5.0 by EV94 All was fantastic except the shower
Outstanding staff, clean and comfortable rooms and appropriately priced. Good benefits for club level with happy hour lounge area.
However, the shower water pressure was HORRIBLE. I'm not talking just low - it barely dripped out. If my wife were there with her long, thick hair, I'm not it would have even been possible for her to get it all wet. I thought it was clogged and asked the desk to repair, but rest of stay it was the same and didn't matter if I showered during peak times or off hours.
I feel almost silly complaining about water pressure, but this was unbelievable. Must be fixed for a hotel like the Crown Plaza. Very disappointed.
July 9, 2013
Rated 5.0 out of 5.0 by AKBear Great staff and comfortable rooms
I've stayed here before and have always had a great stay. This last time I really noticed the friendly staff at the front desk, the bar, the friendly room service and the friendly ladies that were cleaning rooms. I will stay here when I can.
June 14, 2013
Rated 5.0 out of 5.0 by apfrick anchorage
Great overall experience; great staff; great room; exceptional benefits for Priority Club members. Where I would stay if I ever return to Alaska
June 7, 2013
Rated 3.0 out of 5.0 by Randy765 Staff
The Hotel was nice, staff seemed new.
Sent via UPS a package to be held upon my arrival. It was well marked to hold for guest with my name. Total weight was 20 lbs. Called to verify prior to shipping, and comment was we hold packages all the time. In route I tracked the package and found out it was rejected and sent back home. (Packaged contained boots and some cloths). There was no way to reroute the package back.
Things like this happen, there was a attitude of not really caring and no apology
June 3, 2013
Rated 5.0 out of 5.0 by SusanMN Surprised and pleased
I don't know why I was so surprised at the excellent service and accommodations at Crown Plaza - midtown in Anchorage, but I was.
I was home for a funeral and didn't want to stay with family -- needed my own place to unwind and Crown Plaza - midtown fit the bill to a T. The staff was available and super helpful, but not annoying. The room was clean and in good order. Room service folks were AWESOME, as were the housekeeping folks. The location was perfect. I just can't say enough good things about this location and my experience.
I even joined their rewards program I was so impressed. :)
June 2, 2013
Rated 2.0 out of 5.0 by CraigW Disappointed again
My first stay here was great, despite the fact that the 6th floor Priority Club Platinum rooms have low water pressure. I tried it again, with a room on a lower floor, and the water pressure was slightly better, but the WiFi was pretty much unusable. I decided to give it one more try last week, and it will be my last. This time I got the combination of poor water pressure, and unreliable WiFi. It's really a shame, because the rooms are nice, the lounge access is a nice touch, and the staff are great. But if the showers have only a weak trickle of water, and the toilets flush when they feel like it, and the WiFi stops working for a few minutes each hour, what's the point?
May 12, 2013
Rated 5.0 out of 5.0 by JMT57 Surprised!
I was very surprised by the atmosphere and staff at this Hotel. I would recommend this hotel to anyone and everyone!
May 5, 2013
Rated 5.0 out of 5.0 by ArmyGuy38 Another Awesome Stay
Had one issue when I arrived but Ashley was awesome in taking care of it. She was so professional in handling everything. Thanks again. I just can't say enough about this Crown Plaza. I stay at the one in Houston, TX too...I certainly prefer the Crown Plaza side of Priority Rewards... I will be back...
April 10, 2013
Rated 4.0 out of 5.0 by Nortika01 Great service
The hotel was very nice and spacious and was done elegantly. The staff always greeted you with a warm hello while transiting through the lobby to the elevators. The rooms are done elegantly too with spacious rooms and lots of pillows. It's a very clean hotel with a lot of pride.
March 29, 2013
Rated 2.0 out of 5.0 by Bethel Loud and bad food
My husband and I stayed at this hotel recently. The hotel looks fine but the rooms are loud and I was able to hear what was going on in the room above me including his phone vibrating at 5AM every morning.
Each day our room was cleaned but any dishes from room service were left in the room. We had a few cups from downstairs at the Juno Bar and they did not bother to take the dirty cups. If you want them out - put them outside the door.
The food quality there was also bad. Crab cakes had little to no crab, the burgers overcooked, and the rest of the items we tried on the menu ( shrimp tacos, chowder) left a bad taste in our mouths as well. Would not recommend eating at Juno.
The best thing about the hotel was the bartender we had. She had a lot of great information about the area.
March 26, 2013
Rated 5.0 out of 5.0 by 907Valdez Kind and helpful staff, comfortable rooms
My husband had to have his wisdom teeth taken out, and we had to drive up to Anchorage from Valdez (6 hours, one way) and spend two nights. We decided to get a hotel instead of sponging off friends and relatives, and this was the best choice for us.
The staff was incredibly helpful! The front desk attendants made sure we had a nice wad of ice bags to use to ice his face down, the restaurant staff went above and beyond by straining out the chunks from the soup and selling me off-menu items that my husband could eat while recuperating. Both nights there was a noisy person directly below or beside us, and the staff responded very quickly to our phone call regarding the noise. The housekeeping staff seemed to be very professional, always politely greeting me in my many trips down the halls, and I noticed that in the rooms they were cleaning, they were removing cushions and vacuuming, dusting around the lamps, and in general doing a very thorough job.
I was very happy with my stay at Crowne Plaza, and the next time we come to town, I'd love to stay here again. The continental breakfast was great, the location was superb, and the value compared to price was appropriate.
March 21, 2013
Rated 5.0 out of 5.0 by ArmyGuy38 Overwhelmingly Awesome
I just stayed a full weekend, actually booked 2 rooms and they were awesome as always. However, ran into a little problem at the beginning of our check-in and it was handled immediately..I got a little upset about what happened but ASHLEY remained calm and very appologetic and sincere..VERY professional..I changed my attitude real quick because it was not her fault. Anyway, this time it was a little congested because it was Spring Break, kids everywhere in the pool and hot tub. That is to be expected due to the indoor pool and being cold outside...They were enjoying themselves thoroughly... The CLUB LOUNGE was great, the drink coupons were a delight for the start of a Sat night outing..OHHH did I look forward to the hot breakfast, juice and coffee...Thanks again for a great stay...
March 19, 2013
Rated 4.0 out of 5.0 by CraigW Conflicted
This could be a great hotel, but this time around it struggled to just be "good." The WiFi was down for nearly a full day, which is certainly a "first world" problem, but it's one of the features you base a hotel decision on, so it should work. The food in the Club Lounge was unimaginative, meager, and cold. Free drinks are always nice, but the food in forgettable. The rooms are nice and spacious, and the beds are very comfortable. I'm a pretty loyal Priority Club member, and my first stay here was really nice (save for the low water pressure on the 6th floor), but this time was mildly disappointing.
March 8, 2013
Rated 5.0 out of 5.0 by ArmyGuy38 First Timer
I had other choices to stay but I am a Crown Plaza fan and will always be. This was my first time here at this location and I will stay again. The staff was friendly, the rooms were roomy and of course the beds were perfect. For security, we had to slide our room key in order to reach my floor. I loved it. It was quiet and the buffett was quaint and always staffed. Not to mention the pool and hot tub as well as the gym. Great place.
February 12, 2013
Rated 4.0 out of 5.0 by Dean77 Good place but lukewarm shower and no water pressure
Overall I like staying at this hotel as I stay here quite a bit. The rooms are nice, modern and clean the staff is good.
You can tell when it is busy because there is no water pressure in the morning and the water is lukewarm. I suspect they justify this as an environmentally friendly option somehow.
PS. Fix the other treadmill it's been at least two months.
December 19, 2012
Rated 5.0 out of 5.0 by nayakik Weekend stay
Our family of five stay at this hotel exclusively in Anchorage. Have been doing so since it was built a few years ago. It has always been perfect, friendly staff, properly maintained indoor pool, clean and comfy rooms. It looks like the secret is out however, our last trip the place was packed, the pool was flush with swimmers, and the rooms are starting to show some wear. Will continue to stay here though. Love the Priority Club Rewards program. And the best part is that this Crowne Plaza is located in mid-town and thus makes it convenient to do what you have to without to much trouble.
December 15, 2012
Rated 3.0 out of 5.0 by jumperjoe NO WATER PRESSURE
Staff was great, rooms comfy, food great - please fix the water pressure on the 5th and 6th floors!
December 11, 2012
Rated 4.0 out of 5.0 by gusty Nice place to stay near airport
enjoyed my stay at the Crowne Plaza. Friendly, enthusiastic staff and quiet, clean room.
November 20, 2012