Rated 4.2 out of 5 by 72
Rated 5.0 out of 5.0 by TGill Great people and staff
It is a very nice hotel. I a Platinum Rewards member, so I had access to the lounge on the top floor where I could get a quick coffee in the morning, and a cold beer in the evening. Great staff – very friendly and polite.
June 30, 2014
Rated 1.0 out of 5.0 by Traveler 2014 Poor service
Slow, demeaning suggesting an attitude of "not caring". After multiple attempts to get the room cleaned, the attendent turned the tv for better viewing and when leaving, after not cleaning the room, graciously placed the do not disturb placard on the door handle. Front desk attitude was one of incredulality, stating they will have it cleaned immediately. It took two more attemps and finally it was cleaned at 8:00 pm. Wonderful! This is the 3rd crown plaza with the same organizational problems. Crown Plaza is not in my future!
June 29, 2014
Rated 5.0 out of 5.0 by DRRR Great venue for bussiness
All runs as expected, the Lounge in the sixth floor is one of the best assets to work and relax. Skip breakfast go somewhere else for that.
June 24, 2014
Rated 5.0 out of 5.0 by Kris65 Repeat guest for a reason
I always enjoy my stay at the Crowne Plaza Midtown. When I am in Anchorage, I always stay here. Staff is friendly and very helpful. My room has never had anything out of place and I've never missed a good night's sleep due to unruly guest. If the restaurant were a little better, I'd probably never leave the property. The restaurant isn't bad and serves the purpose but it isn't anything special. I will never stay anywhere else in Anchorage. I like knowing the Crowne meets all my needs and treats me like a valued guest EVERY time.
June 23, 2014
Rated 5.0 out of 5.0 by s.tracy Crowne brand
I want to give this hotel all high marks because of the great service (but...)
I have been a long time Crowne customer and over time the hotels have just gotten tired.
June 16, 2014
Rated 3.0 out of 5.0 by MMS1216 Restaurant needs a manager
Hi - I am going to be coming to AK every month but don't think this will be my home away from home. Restaurant is bad. I went down for dinner about 8pm and was only person there. I ordered salmon plank crispy. All came out ok but salmon was sushi and rare. I had to get up to find the waitress who was very nice to say I wanted it well done(shouldn't it say on menu rare?) , she took it in the back, I kept my rice and veggies. Thirty five minutes later.... I had to go to bar to find her, she then said the cook was recooking. 15 minutes later it came back out (50 minutes after I complained) and it was a new salmon and raw again. I sent it back and five minutes later here comes a shrunken piece of salmon that had been over microwaved. The waitress didn't stay so I had to again go find her. Said I just gave up and wanted to leave. She took the salmon off my bill but didn't comp the $9 for tea and soup, and I tipped her $7.
The poor salmon gave up their lives and was not eaten and I spent 90 minutes just trying to get dinner right. Very poor service and I was still only one there. I can't go through that every time I stay for 3 days, so I ate at Fridays and humors the next two nights.
Sorry, you really need attentive waitresses. They were sweet but I would have been better serving myself.
June 16, 2014
Rated 4.0 out of 5.0 by Boscoe4 Excellent service and comfort
We stayed one night. In that one day we were able to enjoy a dip in the pool, a hearty breakfast, a good night's sleep and do a little shopping nearby. The pillows are a little too soft for my liking, but overall I enjoyed my stay as I usually do when I visit this hotel.
June 12, 2014
Rated 2.0 out of 5.0 by Instructor123 Room accomodations were excellent
Room and in-room amenities were first rate. Manager on duty was professionally civil, but unwilling to correct major problems with reservation.
June 11, 2014
Rated 4.0 out of 5.0 by bothefro Very good with a couple of exceptions
Overall this is a very nice hotel. The rooms are clean, comfortable and quiet. I can only fault it on two points: the Internet is extremely slow and the breakfast buffet is very limited. They used to have cook-to-order eggs and a selection of two meats, but that's recently been eliminated.
June 10, 2014
Rated 4.0 out of 5.0 by MikeM151 Crown Plaza Anchorage
I have stayed here many times. The hotel portion of the stay was great. The food at the Juno Restaurant is less than desirable.
June 5, 2014
Rated 4.0 out of 5.0 by brandon60 bed
very comfortable. nice pillows. great room service
May 30, 2014
Rated 4.0 out of 5.0 by DanEsp Overall Review
Overall satisfied with my stay - I stay at this property often (once a month). I was a bit dissatisfied with the appointed room since I called ahead 2 days prior to check-in to reserve the Executive King Suite. I was provided a standard King bed room. When staying multiple nights it is nice to have the increased space and was the reason I called ahead to serve same. Being Platinum Elite, I would have thought that would have been secured.
May 12, 2014
Rated 5.0 out of 5.0 by apharper1977 Pampered at a reasonable price
Very modern appearance throughout the facility. Quality decorations and furnishings in the public areas and in the rooms. The staff is very friendly and professional. The rooms are well maintained, with quality pillows, linens, and towels. My only wish is that there were some restaurants a little closer. Walking to dinner is not always an option certain times of the year because of weather. Still, I always look forward to returning to Anchorage so I can stay here again.
April 29, 2014
Rated 5.0 out of 5.0 by Ozzie3 Great service
Staff was superb! From Management to doorman, they made me feel at home and attended to all my needs during my stay.
I give them an A++
April 9, 2014
Rated 4.0 out of 5.0 by Lexis Good Place for Airport Travel
I need a place close to the airport because I had an early flight. This was a nice place for that. The room could be cleaner (trash was not empty, carpet a little worn down, old couch), but I got a good amount of sleep. I think this would not be a good place for long stays, but I will still recommended this place for a quick 1 or 2 night stay.
April 2, 2014
Rated 2.0 out of 5.0 by Deniseak Didn't feel safe
We stayed two nights. The first morning I woke up and saw the housekeeper at the end of the hall so I walked down and told her we didn't need any service but I did need some toilet paper and I also asked for some more of the night time lotion. She gave me the toilet paper and stated she didn't have any of the lotion but would bring some to me after she got it.
I went back to my room, put the toilet paper on the roll, used the bathroom (with the door open - I was alone because my husband was going to be gone all day), as I was walking out of the bedroom area and into the living room area there was a man standing there...in my room! He was there to give me the lotion I asked for, but I did not here him knock on my door or announce himself at all. I couldn't shake the feeling that someone could just walk into my room at anytime the rest of my visit!
I attempted to enjoy the jacuzzi tub that was in the bedroom area later that day, but I couldn't, I kept feeling like someone was going to come into my room, I didn't even feel like I could turn the jacuzzi on for fear of the noise it would make and the possiblity that I might not hear someone enter my room.
The room itself was nice, however, it was right next to the 'exit' door, our entire stay we kept hearing that door open and close, even when we tried to sleep, or lay down and take a nap. To me, it kept sounding like someone was coming into our room.
We were there to celebrate my birthday and I looked forward to this stay for several days. After this experience, I just wanted to leave and go home, but my husband convinced me to stay as we had already paid for the room and he was now with me, however, neither one of us slept well so we got up, had breakfast and left early the last morning.
April 1, 2014
Rated 3.0 out of 5.0 by 123jd Bed issue
The bed had very bad static cling
Every time I rolled over or moved in bed I could see the sparks from the static cling of the sheets
March 14, 2014
Rated 5.0 out of 5.0 by redrobyne Relaxing ambiance
I highly recommend this hotel. The cleanliness and hospitality excels any other Anchorage area hotel and their staff is superb not to mention the relaxing ambiance.
February 16, 2014
Rated 5.0 out of 5.0 by fairbanks dad weekend getaway
We loved our stay at the Crowne Plaza in Anchorage. The room was very nice and clean. We loved the checkout time and the restaurant. They have a very nice workout room and pool. As for location, the hotel is very central and we were able to get anywhere in town in under 10 minutes. My family and I are looking forward to staying there again.
February 13, 2014
Rated 4.0 out of 5.0 by BTurner48 Great staff & facility....Slow Internet
Overall this hotel has excellant facilities and a great staff. Everything was clean and updated. Downside was the internet speed. Had a strong signal in the room, but slow service. It made it very difficult to work from the room. The restaurant opened at 6am. The meal voucher I received said it opened at 5am. When you have early AM flights, there no chance of using this amenity and get some breakfast..
February 10, 2014
Rated 5.0 out of 5.0 by weewee3 Always
It's awesome very satisfied :-) people there are very nice , and happy keep up the good work
February 6, 2014
Rated 5.0 out of 5.0 by Lopez58 Great Service
I just realized what I just did on my review but it was to late to correct but this is actually how I rate my stay at the Crowne. Excellent service and great staff. They are always going out of their way to accommodate. Thank you again.
January 25, 2014
Rated 5.0 out of 5.0 Nice room
We stayed in the suite which was nice but did question why there were no privacy locks to the shared toilet room RM 531 and one in RM 631.
Would be nice if they had queens in other rooms rather than double beds.
Otherwise very nice staff which was really great.
December 31, 2013
Rated 1.0 out of 5.0 by Akmanvz No return here
Felt over charged. The pool was cold and the hot tub scalding hot so couldn't use either. Continental breakfast cost $15, thought it was free? Stained bed sheets, gross. Not happy overall.
November 26, 2013
Rated 4.0 out of 5.0 by NoLongerACustomer Late Check Outs Are Awsome
Crown Plaza Anchorage gave me a 4PM late check out and said they are happy to provide late check outs for all their customers. Thanks Crown Plaza!
October 28, 2013
Rated 2.0 out of 5.0 by sunshine88 Was better the first time around
The first time I had stayed there I really liked it, we had a nice room, we were automatically signed up for rewards program because I am military, I felt sucure parking my car there, that is why we decided to go back. I was unaware that the first time we went we got to go on the higher floor because my husbands company that he works for. On our recent trip for leisure to hang out in anchorage we got a smaller room with two beds instead of one. we were on the third floor and I'm not joking when I say that on of the beds looked like it had vomit and body hair on the blankets. Being as non confrontational as I am I opted to not complain as were only sleeping on one bed anyway. I felt dissapointed knowing that military seemed less importaint than microcom technicians but as always the staff was courtious and friendly. I believe the woman at the front desks name is rose and I adore her. But im not sure if i will stay at this hotel again.
October 23, 2013
Rated 4.0 out of 5.0 by dave55ides Comfortable and Affordable
Only stayed for 2 nights - and arrived very late the first night so not long enough for a full impression. The room was very comfortable, both the beds and the bathroom. And the staff were all friendly and efficient. Didn't get a chance to try the buffet! The free airport shuttle is convenient. And, overall, very good value for money.
October 6, 2013
Rated 5.0 out of 5.0 by desertrose We will return to this hotel
My husband and I stayed at this hotel for only one night prior to our Alaska cruise from Seward, AK. We were pleasantly surprised to find this gem in a city we were not very familiar with. The room was very clean and comfortable. The bed was just right. We enjoyed the lounge before dinner and also the restaurant which is right inside the hotel. We also had breakfast the next morning in the same restaurant and the food was top notch on both occasions. Thank you to the hotel staff for a wonderful experience. Hope to see you again in the not too distant future.
October 3, 2013
Rated 5.0 out of 5.0 by LL7338 Nice hotel, comfortable bed, well decorated and very friendly staff
Were upgraded to a suite when check-in. Very nice room, comfortable mattress and pillows. My daughter and I have never slept so well. Very well located in Anchorage, free shuttle is a plus.
Love 6th floor lounge. Nice breakfast. Wonderful hotel, will stay here again.
October 2, 2013
Rated 5.0 out of 5.0 by Bearhugs Who could ask for more?
This hotel never disappoints when it comes to their extremely comfy beds. This time, I signed up for the IHG Rewards program when we booked online, and received an unexpected upgrade of a suite with jetted tub. Very nice. Fantastic front desk service as usual. Thank you, Crowne Plaza, and I'll be back!
October 1, 2013