Rated 1.0 out of 5.0 by Frenchy10 Non qualifying stay, Jan. 16 - 18
Next time a Platinum guest checks in, kindly informs him that his account will show that he is on a "non qualifying stay", He may then take the opportunity to test another hotel in Ankara.
Disappointing to learn of this off my account statement !
I will appreciate your comments before contacting the Priority Club Management
April 11, 2013
Rated 5.0 out of 5.0 by erarf excellent staff
I have asked how to get to some historical places and staff tried to do their best to explain the way even printed the way. I liked them a lot
April 7, 2013
Rated 2.0 out of 5.0 by Frenchy10 non qualifying poits
I am a Platinum Priority Club Member, I checked in at the Ankara Crown Plaza and weeks later noticed that my stay isn't points qualifying...no info, no notice...just a nice surprize. Thank you
April 4, 2013
Rated 4.0 out of 5.0 by Briwg Long stay
I was at this hotel for over one month for work. The hotel was clean and comfortable, and the staff attempted to keep you happy. It is next to a large mall, but there is nothing else really close to the hotel. WIFI is horrible, and occasional power outages (not uncommon for other Turkish locations).
Two negative experiences:
1- Laundry service: although there was nothing wrong with the laundry itself they placed tags through the clothing marking the room number. When trying to remove these tags it ripped holes in several pieces of my clothing. I did complain to the management and they did not tag any of my future laundry. They also did not charge me for the laundry that was submitted for the first experience. Many other hotels use stickers to mark the clothing with the room number, and it was suggested the hotel also move to this method of tracking.
2- The hotel room was very hot. I was told they would be able to fix this, but it never was rectified. The room temperature had a negative effect on my sleep quality. However, I have also experienced this at other hotels in Turkey.
March 29, 2013
Rated 4.0 out of 5.0 by MH87 Great Location , Comfortable room
My stay at this hotel was very comfortable , stayed 6 nights WIFI services are not good at all at this hotel which i reported almost twice every day , rooms were comfortable , and the staff were helpful ...
The negative side is i am a platinum member and anywhere in the world i stay i get free excess to the executive lounge / club lounge i asked few times but was refused acess to the lounge by the staff , asked guest relations as well and they refused it as well ,
But Overall a comfortable stay ,
March 2, 2013
Rated 5.0 out of 5.0 by Pete2558 Great Staff and excellent Service
During My 2 recent stays at this property i have been extremely pleased with the Service Provided by all the Staff and especially the reception Counter Staff. They Went out of their Way to make me really feel like Home . Their great assistence helped me to achieve all My Goals on this Trip .
I highly recommend this Hotel to anyone who Needs to stay in Ankara
December 8, 2012
Rated 5.0 out of 5.0 by intlbizguy Crowne Plaza with Intercontinental feeling
This was my first stay at the Crowne Plaza in Ankara. What a beautiful hotel!! On arrival I was promptly recognized as a Platinum Member and provided with a room upgrade. The rooms are very spacious, modern and clean. The complimentary wireless internet worked well and also could handle multiple devices which is quite convenient for smartphone holders.The location is not right in the downtown area of Ankara, but I prefer this for a good night sleep with minimal noise. The taxi ride into downtown is about 10 minutes and costs no more than 25 Turkish Lira. So I found this to be a very reasonable trade for a good nights sleep. The hotel is also right beside ANKAMALL. This is a large shopping centre that is convenient for making cash withdrawls with an international credit/debit card and meals outside of the hotel. That said, the breakfast is one of the best I've had at a Crowne Plaza; offering a wide variety of cheeses, olives, breads, eggs, meats, juices and a whole lot more! Try to also make time to have dinner at the top of the hotel. The view of Ankara is beautiful!! Overall this Crowne Plaza has an Intercontinental feeling with a high level of service and an outstanding property!! Other than that, to and from Ankara Airport, costs between 70-80 Turkish Lira.
November 20, 2012
Rated 1.0 out of 5.0 by Fahim Room Air condition not functioning
I had the worst experience during my stay. There was Air condition problem from day 1. I was there for 12 days and I had complained almost everyday that the air condition did not work. Couple of days they tried to fix it but didn't work. The option given to me was to open the window to cool the room down. Everyday I was kept lying that they have fixed it and its working. The temperature in the room was around 25C and I wanted to be around 18C.
I had other colleagues from my company have the same issue but there where some whose A/C worked well.
Finally I was told that the AC will not work and I didn't had time to change hotels. This will be my last stay at the Crown plaza Ankara
November 20, 2012