Rated 3.6 out of 5 by 74
Rated 5.0 out of 5.0 by ds_marleen good location, comfortable bed
easy reachable, comfortable bed, quiet room, good parking facilities
July 2, 2014
Rated 4.0 out of 5.0 by kendry comfortable room
helpful staff in reception. general atmosphere, friendly. breakfast very good.
Overall a very pleasant stay
July 2, 2014
Rated 4.0 out of 5.0 by Dino69 Staying in Antwerp
The Crowne Plaza is a great hotel, situated close enough to the delights of the city centre and only half an hour (dependent on traffic) from Brussels Airport.
The staff are friendly, the food and quality of ingredients used is great and after work (or if you're there for leisure) you can enjoy a reasonably well spa. They have a great steam room (Turkish bath), a spacious sauna and a wonderful infinity pool in which you can relax, and / or exercise.
If you're having breakfast then a tip is not to leave it too late as I found the buffet selection wasn't topped up during the service - that's the only negative(to balance my review) but it's easily fixed, you simply get up earlier or ask your waitress for any item that you desire and they'll get it for you.
They have ample parking (charged), the surroundings are quiet and safe and if you're plans incluide being anywhere near Antwerp, you should consider this as your 'home' for your trip.
June 20, 2014
Rated 2.0 out of 5.0 by sklahiri Not very happy stay
No choice of veg food items.
iternet connection problem.
Staffs are excellent.
Room cleaniness is good.
June 20, 2014
Rated 4.0 out of 5.0 by oxbridge Good service
Overall good service, nice city.
3 small issues to report: no hot chocolate for breakfast, dusty windows, one elevator wouldn't work in one evening for 10 minutes.
June 16, 2014
Rated 2.0 out of 5.0 by MOI1508 nothing to do with crowne plaza
the room are very cheap !!!! really
the breakfast worse
June 7, 2014
Rated 3.0 out of 5.0 by AKudva Rude, unprofessional staff at breakfast
The staff at breakfast was extremely rude and unprofessional. My breakfast was not included in the room package and I knew and acknowledged this when going for breakfast.
the staff were extremely rude and unprofessional - dint let me sit till I confirmed to a shouting lady "Yes, I am ok paying 21Euro for the breakfast" and if that was not enough, the lady then came with the bill as I was collecting food from the buffet spread; insisting I sign the bill before I pick food. She made me stop and sign the receipt before I could actually collect food. Extremely unprofessional and rude staff.
I continued my stay only because I was forced to, but NEVER EVER AGAIN.
the worst experience I have ever had in any IHG hotel
April 30, 2014
Rated 3.0 out of 5.0 by Keefman Some good points, some bad points
*Booked a deluxe room - seemed to be in-line with CP's standard rooms to me. No rewards items in the room.
*Not welcomed as a Platinum member at check-in.
*No offer of points instead of a bar drink.
*No answer to the room service calls.
*Not allowed to take laptop case or any luggage into breakfast room
*No mini-bar in room
*No iron or ironing board in room
*No main room service after 1030pm (I arrived 1045pm).
*Breakfast quality good
*Drinks variety excellent
*Free parking with Deluxe room
*Pre-made snadwiches, drinks & snacks available at reception
April 28, 2014