Rated 4.2 out of 5 by 76
Rated 4.0 out of 5.0 by Neverhome1234 Great Hotel
First time at this location and was pleasantly surprised. Will visit again
February 4, 2014
Rated 5.0 out of 5.0 by IamJohnGalt Great sleep
Found the property to be clean and well kept. Very nice staff, however I was placed right next to other lodgers even though the hotel was practically deserted. Other than that, a very nice place to lay your head. Did not use the bar or swimming pool. There is a Starbucks in the common area. Very good wireless internet. TV selection was also good.
January 7, 2014
Rated 5.0 out of 5.0 by Bcole Bar tender
Jason the bar tender was outstanding. He was very friendly and treated us as if he had known us all of our lives
January 3, 2014
Rated 5.0 out of 5.0 by Cassandra66 Round Rock Jr Dragons
Everyone was very pleasant and helpful with anything we needed
Great place to stay
December 30, 2013
Rated 3.0 out of 5.0 by BusTraveler69 Business Trip
I have stayed at this Crowne Plaza on many occasions in the past and unfortunately this one was the worst experience I've had there. Generally I was satisfied, but the property appears to suffering from a little neglect. The atrium area was very noisy this time, which might have been due to holiday parties or some large groups staying, but at 11pm I was preparing for sleep and it was still very noisy. I would have expected a hotel employee to try and alert the crowd that it was late and people are trying to relax and sleep. The sofa in the living area is very uncomfortable to sit on, cushions sink down and there is little to no support. The worst part of this stay was my room was not cleaned on my last evening at the hotel, not a huge deal since I was on business alone, but if I would have had multiple guests with me, that would have been unacceptable. Due to the convenience of the location for my business I will probably stay again, but I may look to other properties in the near future.
December 24, 2013
Rated 4.0 out of 5.0 by Derf563 Football Weekend
The overall stay was wonderful. The restaurant and bar were overwhelmed after the game. The wait just to get a drink was 30 minutes and about an hour wait after you ordered food.
The shuttle service after the game was a mess. After being told where to meet the shuttle, people arrived and waited in line. When a shuttle arrived they loaded the people with children first ignoring the line and ignoring the people who were there first. When another shuttle arrived there was chaos and almost fighting to board the bus to avoid being left again. 45 minute shuttle ride to go 3 miles.
December 19, 2013
Rated 4.0 out of 5.0 by Lino9 Great Staff & Frontdesk
Stayed ion the double suite over looking the ballpark and stadium great view to wake up too. Front desk staff made the stay as they were friendly and accomodating for shuttle services and room needs. Rooms were spacious and very clean. Special thanks to Haly and Stephanie for taking care of us even though the Cowboys blew it versus Green Bay
Thanks again and will definately stay there again
December 19, 2013
Rated 4.0 out of 5.0 by KeithHouston Accommodating Stay
Traveled to Dallas for the 50th anniversary of the JFK Assassination with family - mainly for my father. As I was with my mother, father, and sister this hotel was a no-brainier because of the exceptionally fair rate for the two queen suite. A separate room with a TV and sleeper sofa were highly desirable.
The top floor was designated as a quiet zone on weekdays which is also a plus.
The IHG Lounge for platinum members was also greatly appreciated.
Though I must admit the room we were in was a bit tired and worn out. There were noticeable damages (peeling wallpaper, worn carpet) all across the room.
Since the price was right, such imperfections were given a pass by myself and family.
Management was able to provide a microwave to me at no-cost thanks to IHG status. That was highly appreciated.
Travelling solo I would likely stay elsewhere, but with 3 or 4 people this is a great hotel for the price.
December 13, 2013