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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 609 reviews
93%
Recommend This Property

Ratings Breakdown

609reviews

  • 5 Stars
    399
  • 4 Stars
    146
  • 3 Stars
    32
  • 2 Stars
    19
  • 1 Stars
    13

Great service and perfect room

By

2016 二月 14

The hotel was very convenient for military business in the area. The staff was very willing to go out of their way to assist with local travel arrangements.

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Avoid Government Rate

By

2016 二月 11

platinumelite

This hotel no longer provides breakfast with the government rate. I will probably be changing hotels for my official travel.

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Jan Stay

By

2016 二月 09

club

Great Hotel; location, service, staff all excellent.

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Comfortable bed and great service

By

2016 二月 09

club

Had a real good night rest at Crowne Plaza hotel. Decor a little dated but the bathroom seemed to have undergone some refreshment. The shuttle service to and from the mall is greatly appreciated.

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Go to hotel with great service

By

2016 二月 08

I travel to DC almost every week and this is my go to hotel. Rooms are always clean and comfortable. Kia and Anastasiia at the desk always recognize me by name, greet me with a pleasant smile and help to make me feel right at home.

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Very nice, but needs some sound proofing

By

2016 二月 08

club

The room was very clean and comfortable. Unfortunately I could hear when the guest above me dropped something which happened much more than one would expect and late into the night. Hallway noise was also bothersome.
Staff was very friendly, airport van was prompt, location was convenient.

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Friendly and convenient

By

2016 二月 08

Best bang for your buck in the area. Conveniently close to Crystal City Shops for shopping and dining.

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Staff made me feel like family, A/C growled at night

By

2016 二月 03

club

Staff was friendly and amazing.

Room was a little dated and the TVs are fuzzy, I didn't know analog signals were still in use in the US!

The hotel restaurant has excellent food, I recommend the beef stew, the burger, or any of the salads. Quality does come at a premium though; with a fountain beverage expect to pay $20 or more before tip.

I give it a solid 4-star review. The price merits it.

The staff gets a solid 5/5 though, every single person I had the pleasure of speaking with was genuinely kind.

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Great location

By

2016 二月 02

club

Fair price, good deal for a weekend escape near DC. Walking distance to metro.

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Great staff, good bed, good location

By

2016 二月 01

platinumelite

I've stayed at this hotel before and the price/quality is good.
The staff is always very nice.

The restaurant is more of a bar/pub and can be noisy. The menu is limited.

The hotel has a Starbuck's inside and a nice patio area to sit outside.

Overall, a good place to stay!

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Great hotel

By

2016 二月 01

I was only in crystal city for a few days but the hotel was in the perfect location; room was clean; people were the best... service was great - except for the ac/heater issue.

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Great service and staff

By

2016 二月 01

club

Enjoyed the property during non-working hours. Restaurant and bar staff was very attentive and helpful despite the fact that most of them had been stuck there over the weekend due to snowfall closing the roads around the hotel..

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