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Rated 3.7 out of 5 by 148 reviewers.
Rated 5.0 out of 5.0 by Super Pet Friendly Hotel This hotel is wonderful! The staff was great! I would recommend this hotel to anyone traveling with pets! We will definitely stay there again! February 26, 2014
Rated 5.0 out of 5.0 by Hidden Jewel I was only in town for one night however, I had a great stay. The property is located perfectly in Asheville to give you the privacy of a resort yet close enough to everything that you can be there within minutes. Great place! February 22, 2014
Rated 1.0 out of 5.0 by Very far from expectation First. Our room was ready an hour after the checking time . Very strong odor of cigarette in the room. Probably 35 cigarette butts outside on the ground ; nasty. I chose to take the suite with loft. Freezing downstairs and stuffy and boiling hot on the first level. Old furnitures. Staff not pleasant. I have my own business and been on hospitality business for 20 years... Wow. What a difference when I was running hotel myself. This place was recommended . I definitely won't. Especially with all the corporates that I know traveling to Asheville. February 20, 2014
Rated 4.0 out of 5.0 by Front desk staff were excellant, more than helpfull and accommodating. Friendly front desk staff were excellent, support staff were good. Enjoyed our stay, would recommend this location. February 16, 2014
Rated 4.0 out of 5.0 by Room temperature The HVAC unit had too much variance. No matter what temperature you set the unit it would get too hot and then too cold before it would start again. February 13, 2014
Rated 3.0 out of 5.0 by Room temperature Ratings would have been excellent if room temperature could have been controlled during the night. Room thermostat was set at 60 degrees when I arrived and room was still way too hot. I adjusted it to 58 and 59 but the room then got too cold. Must have been either a bad thermostat or cold air from the windows creating false readings. February 12, 2014
Rated 1.0 out of 5.0 by Bugs in room If you like stink bugs, this is the place for you! February 3, 2014
Rated 4.0 out of 5.0 Overall stay Staff and services were excellent. Pool and staff there were excellent in service. Only recommend that firmer pillows be available. all else was excellent and I would recommend this location to all my friends. January 30, 2014
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