Rated 3.7 out of 5 by 129
Rated 5.0 out of 5.0 by Thborn1 Very comfortable bed and service
Bed was great....Some talkers in the room next door until 100 am....Walls are thin.....Good sports bar...
December 4, 2013
Rated 3.0 out of 5.0 by DOT57 Good location
The room was clean. The staff were friendly. The only problem were barking dogs in the adjacent rooms but they finally stopped barking! Otherwise a good stay.
December 4, 2013
Rated 5.0 out of 5.0 by zwelch85 Great Hotel
I have been coming to the Asheville area now for a couple months on trips and have stayed at other IHG hotels, and due to the amount of time I am spending in the area I wanted to change things up and stay at a different hotel while still earning my points with IHG....so I done some looking and found this Crowne Plaza Resort, and man am I so happy I found it! The staff here is great, and it is really nice to have a nice quite place to eat in the hotel as well as a nice bar with excellet staff to mingle with as well. I was amazed at how comfortable the bedding was and how large the suite was (complimentary upgrade due to being platinum). The only recommendation I would make to the hotel owners is the need to update the Bathroom, expecially the shower; for this to be such a large room, the bathroom size is comparable to a cruise ship bathroom, but I did not let this sway my rating as all the other features and amenities by far outweighed the outdated bathroom....can't wait to book my next stay at this hotel!!!
December 3, 2013
Rated 3.0 out of 5.0 by cjfk Disappointed this time
We have stayed at the Crowne Plaza on numerous occasions as we have relatives in Asheville. We really like the location and the price. However, this time we were very disappointed in our service involving the front desk staff. One was very rude and unfriendly and the other was just not very helpful. This was the first time we had experienced anything like this and we were shocked. Hopefully those two were just having bad days and next time will be much better.
December 3, 2013
Rated 4.0 out of 5.0 by Jac45 Although an old hotel, it is well kept
Good for the value
Did not clean the room the first day of our stay
December 2, 2013
Rated 4.0 out of 5.0 by Jahn Very interesting location and...
I read the negative reviews before my arrival, and I concerned of a couple of things: unfriendly staffs and old interiors..
It turned out very friendly staff T front desk and nicely maintained resort room... I don't see an obvious complaint potentially, rather i had a good value for the king bed. The staff recognized me as a gold, she upgraded the room. I am fine with this hotel!
I highly recommend for whom they don't sleep well near free way or some other noise, this is the hotel for you. Because of its location, zero noise from outside.
November 24, 2013
Rated 5.0 out of 5.0 by lildejt first class Hotel
great views, excellent food, cozy bar area, loved warming by the fire with a hot cup of coffee, cleanest room I ever stayed in, and I have stayed in hundreds of 5 star places. staff was very helpful. we had a banquet and they were short staffed and they worked so hard to get it all done. GREAT TEAM WORK. You Guys made our Lion's Club District 31-A Fall Convention a great success. we will see you again 2014 . The only problem we had was on-star brought us into westgate shopping center and was a bit confusing with the circular arrow sign?? But we found our way
November 21, 2013
Rated 5.0 out of 5.0 by Joe753 Healthy
First of all is the fitness facility at the bottom of the hill. Just about any thing you would want for a work out. The breakfast buffet was excellent at a reasonable price and the staff really make you feel that they are there to make your stay the best it can be. Our room was very comfortable with plenty of room for the 2 of us. We would preferred a room with a king bed but we didn't feel it was worth an extra $20 a night for the upgrade so, we made the best with 2 doubles. The hotel property is several acres (it seems# and far enough from the highway noise however; the entrance is a bit secluded off a one way street # or exit) so, don't miss it or you will be making a round trip to get there.
November 20, 2013