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Rated 3.7 out of 5 by 227 reviewers.
Rated 3.0 out of 5.0 by disappointing rooms but great outdoor activities The Crowne Plaza Resort Asheville has lovely outdoor activities. The rooms, however, are not the quality I expected for the price. Room service was excellent, and the food was good. The toilet in our room was broken when we arrived, and this should obviously been handled prior to our checking in. July 15, 2014
Rated 5.0 out of 5.0 by The Crowne Plaza Our arrival was average. The room we were assigned was outstanding and room service was prompt and very professional. A request for balcony chairs was addressed immediately with the requested chairs. The front desk seemed to need more coverage. Several times guests had to wait for service while phone calls were addressed. The waiting staff of the restaurant did an excellent job but always seemed over whelmed with customers. This made service slow. The Crowne Plaza is an excellent place to stay with lots of activities for the entire family. More help seems a must, however. July 15, 2014
Rated 3.0 out of 5.0 by 4 day stay bed was very comfortable and staff was great could not get into breakfast in the mourning. Over all stay was good July 14, 2014
Rated 4.0 out of 5.0 by Asheville Hotel staff were very helpful and friendly. The room was clean and comfortable. The shuttle service was as added plus - takes you to downtown and return up until 1:15 am. The bar area was very engaging and cozy, just disappointing that it closes at 10 pm. July 13, 2014
Rated 4.0 out of 5.0 by Quiet and comfortable This was a very clean hotel with a helpful staff . Location was 4 mins from historic downtown Asheville but the view of the mountains from the rooms outdoor space was beautiful. Would stay at the resort again July 13, 2014
Rated 3.0 out of 5.0 by great food and confortable bed We arrived after 4 p,m, on June 26. We tried to check in but were told that room was "not ready".....Other people were gathered in the lobby and they were saying their rooms were not ready either....Some had been there for hours....our convention was supposed to have reserved the entire resort...all rooms.....so how is it possible that rooms were not availanle to people who had made reservations months in advance?? The carts used for moving luggage were old and worn out.....Elevators are too small to accommodate the cart and more than one person. Upon finally arriving at our room, we found everything to be clean and comfortable......Food at The Pro Shop was delicious...dinner and breakfast foods....I would go back for the food if I was staying in town... July 13, 2014
Rated 4.0 out of 5.0 by Poorly located stairs and elevator. there was only one elevator to service our wing. it was slow. there should have been at least 2 elevators for that many rooms. I would have opted for the stairs but they were too far away, especially after the long walk to the elevator. July 12, 2014
Rated 5.0 out of 5.0 by Pleasant and relaxing stay We were really surprised at the array of amenities available at the hotel, and how easy it was to get from the hotel to Asheville, the Biltmore, etc. The racquet club is a full-service racquet club; there are walking paths and zipline on the grounds. The room was large and clean, and we really enjoyed the balcony overlooking the pool. There is a large breakfast buffet available at a reasonable price, and the service throughout the hotel is excellent. July 12, 2014
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