Crowne Plaza Asheville

Hotel Front Desk: 1-828-2543211

Hotel Fax: 1-828-2852688

Hotel Email:

Check In: 4:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM

Asheville Regional Airport (AVL)

- Distance from hotel: 15 MI/ 24.14 KM South East l

- Turn left at light on Airport Road. Go to the 3rd light and turn left on Exit Ramp for I-26 West. Go approximately 6 miles and take I-240 to Asheville. Go 3 miles and take Exit 3-B. Turn right at 2nd light on Regent Park Blvd. Turn left at sign.

Greenville-Spartanburg (GSP)

- Distance from hotel: 77 MI/ 123.92 KM South East l

- I-85 North to I-26 West. You will approach I-240 East, Exit 3A, Patton Avenue. At second light, take a right and follow road until you see the Crowne Plaza sign on your left. Take left and follow road to registration.

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- Car Parking Available

- Complimentary Daily Self-Parking

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Hotel Highlights

Located in Asheville, North Carolina and only one mile from the stylish and eclectic downtown area, the Asheville Crowne Plaza features accommodations that offer more than just a good night’s sleep.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 524 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Clean and good location


May 21, 2015


Under some remodeling of the main lobby, but this did not interfere with my stay or the comfort and cleanliness of my stay. Great location for going into Asheville. Did wish there was a hot tub at the pool itself.

Posted by HotelStaff
May 22, 2015
Thank you for your feedback. We are very happy you enjoyed your stay. We are very excited about our renovations and can't wait until it is finished. Hope you will give us another opportunity to serve you again in the near future. Sincerely. Regina Cash General Manager
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May 13, 2015

After reading the reviews from several months back, I hesitated to book a stay here, but decided I could cope. The property has improved since those who stayed in March described but I can imagine they had to deal with. I was in a newly renovated building which was a good start, but went downhill quickly. There was no desk in the room. Just a round table with two side chairs, possibly for dining, but definitely not for working while spreading files around. But for one night..............I needed to plug in the power supply for my computer. There were no AC outlets accessible anywhere. I saw one behind a tall chest with a marble top which was entirely too heavy to try to move. And another behind more furniture. Someone did come to my room with various lengths of extension cords and was able to provide an outlet for me to use. ARE ALL ROOMS GOING TO BE LIKE THIS? I feel like I shouldn't have to take a survey of my room when I check in to make sure that everything that should be there is in place. I should have. When I was ready to take a shower in the morning there was no soap, no shampoo or conditioner. And the bed was strange. There was no headboard. Just a mattress and box spring pushed up against the wall. Very strange. I feel like everything that was amiss in my room could really not be excused as the fault of renovation.
I was amused, however by the paper signs posted here and there on the walls in the hallways. Basically asking to give only a grade 10, the highest, if asked to review your stay. 8, was simply not good enough. Is this a joke?

Posted by HotelStaff
May 14, 2015
Sorry for the inconvenience you experienced during your stay. I wish you had of brought these issues to our attention we would have been happy to compensate you in some way. We are going to be renovating our rooms soon and will have more outlets. We are very excited about the renovations and hope you will give us another opportunity to better serve you in the future. Sincerely, Regina Cash General Manager
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Small Issues


May 12, 2015

While the room was very clean and comfortable, the customer service left something to be desired. During my stay the hotel was under construction which was not made known during the time of my reservation. The pool was not available and information regarding the surrounding area and navigation to downtown was hard to come by even when you asked.

Posted by HotelStaff
May 13, 2015
I am sorry for the inconvenience you experienced with construction and navigation issues. I have addressed this with my staff so we can better serve you in the future. Hope you will give us another opportunity to make your stay an enjoyable one. Sincerely, Regina Cash General Manager
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Good stay


May 11, 2015

Clean, comforatble and affordable. The stsaff was very friendly and made check in and check out very quick and easy. I would definitely recommend this hotel for someone looking for a comfortable place, with a warm atmosphere and not a lot of cost.

Posted by HotelStaff
May 11, 2015
Thank you for choosing us as your destination away from home. Your feedback is very important to us and I will definitely share these great comments with my entire staff. Sincerely, Regina Cash General Manager
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