Crowne Plaza Asheville

Hotel Front Desk: 1-828-2543211

Hotel Fax: 1-828-2852688

Hotel Email:

Check In: 4:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM

Asheville Regional Airport (AVL)

- Distance from hotel: 15 MI/ 24.14 KM South East l

- Turn left at light on Airport Road. Go to the 3rd light and turn left on Exit Ramp for I-26 West. Go approximately 6 miles and take I-240 to Asheville. Go 3 miles and take Exit 3-B. Turn right at 2nd light on Regent Park Blvd. Turn left at sign.

Greenville-Spartanburg (GSP)

- Distance from hotel: 77 MI/ 123.92 KM South East l

- I-85 North to I-26 West. You will approach I-240 East, Exit 3A, Patton Avenue. At second light, take a right and follow road until you see the Crowne Plaza sign on your left. Take left and follow road to registration.

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- Car Parking Available

- Complimentary Daily Self-Parking

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Hotel Highlights

If you’re looking for the best event space in Asheville, our elegant facilities and ideal location make us the perfect choice for your next function. The Crowne Plaza Asheville hotel and resort boasts 34,000 square feet of space for meetings, banquets, receptions and conventions from 10-1200 people, and such perks as our 16,000-square-foot ballroom and multipurpose Exposition Center.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 423 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Under Construction-_Difficult to access


23 December 2014


I frequent the Asheville area and have tried the other IHG hotels in the area. This was my first time here.

Staff was fine and never tried the restaurant, but the hotel is not easy to see/find. It is far back off the main road with little signage.

Hotel is under renovation, elevator is in bad shape.

I inadvertently left a business outfit in the room and didn't notice it missing for over a week. Never received a call from the hotel saying they found it or if I wanted it back. By the time I called back, it was most likely thrown away.

Would have appreciated a call to see what I wanted to do, but, never got the chance.

The appearance may change after renovations. I hope so.

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Great bed (most marvelous I have ever slept on) and quiet. Nice walking trail.


20 December 2014


We had pets and staff was accommodating. Check in at 4PM didn't happen to 5:30 so missed going to Asheville that evening, but did get two free drink coupons. Rather expensive in my opinion. Pool/ hot tub were a short drive and not a walk. That was disappointing and not explained to me at booking. BUT overall I would stay there again.

Posted byHotelStaff
22 December 2014
Thank you for your feedback. I do apologize that your room was not ready at 4pm. We try our best to ensure a 4pm check-in for our guests convenience. I'm certainly glad the front desk compensated you for the wait. We have a complimentary shuttle that will take our guest anywhere on our 125 acre property. Please come stay with us again soon and let us give you a great stay. Shannon Mason AGM
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Gorgeous Location- Poor Management


19 December 2014

This could be a top notch resort with proper management. The building and grounds are beautiful. The restaurant was absolutely terrible. The food was not good, the service was slow, and the restaurant manager did not appear to care. The toilet paper felt like sand paper. Just not what I expected at a resort location.

Posted byHotelStaff
21 December 2014
Thank you for your feedback. I apologize for the issues you experienced in our restaurant. I have addressed these with our food and beverage director so he can address the restaurant team. We will be undertaking a massive renovation this winter and I believe a lot of the issues you mentioned will be corrected as we migrate towards a new look and new standards. Please consider giving us another chance in the future. Shannon Mason AGM
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19 December 2014


If I had to pick one thing that I couldn't understand the reason for it not being in the room was.........TV doesn't take much effort to get a guide made up so one can tell what channel is what, and find his or her favorite program instead of having to go through all the channels. I mean everything else was great, but this would I feel make a great experience even better.......

Posted byHotelStaff
21 December 2014
Thank you for your comments. I will pass them along to the executive housekeeper. There should have been a guide in the Crowne Plaza book in your room. I do apologize that it was not made available to you. Please come visit us again soon. Shannon Mason AGM
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