Crowne Plaza Asheville

Hotel Front Desk: 1-828-2543211

Hotel Fax: 1-828-2852688

Hotel Email: reservations@hulsinghotels.com

Check In: 4:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


Airport
Asheville Regional Airport (AVL)

- Distance from hotel: 15 MI/ 24.14 KM South East l

- Turn left at light on Airport Road. Go to the 3rd light and turn left on Exit Ramp for I-26 West. Go approximately 6 miles and take I-240 to Asheville. Go 3 miles and take Exit 3-B. Turn right at 2nd light on Regent Park Blvd. Turn left at sign.

Greenville-Spartanburg (GSP)

- Distance from hotel: 77 MI/ 123.92 KM South East l

- I-85 North to I-26 West. You will approach I-240 East, Exit 3A, Patton Avenue. At second light, take a right and follow road until you see the Crowne Plaza sign on your left. Take left and follow road to registration.

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- Car Parking Available

- Complimentary Daily Self-Parking

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Hotel Highlights

Located in Asheville, North Carolina and only one mile from the stylish and eclectic downtown area, the Asheville Crowne Plaza features accommodations that offer more than just a good night’s sleep.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.8

based on 514 reviews
74%
Recommend This Property
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Ratings Breakdown

514reviews

  • 5 Stars
    211
  • 4 Stars
    138
  • 3 Stars
    79
  • 2 Stars
    48
  • 1 Stars
    38

Excellent package, quality service!

By

avril 30, 2015

club

The purpose of our stay was to evaluate the hotel property and services to see if it would fit our family lodging expectations with our daughter having a wedding in the Asheville area. This resort has everything we needed from flexible meals, hair/makeup, spa, salon, outdoor activities for fun/leisure, to being located near the wedding venue. Vanessa did an awesome job planning all of our hotel arrangements and showing us around. All our appts are right on this beautiful 125 acre property! The restaurant service was phenomenal, working with Erin & David. Thanks guys for a great experience!

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Very Disappointed

By

avril 30, 2015

Planned this weekend to celebrate birthdays with my adult children. Had told them Crowne Plaza's are normally very nice and more luxurious than standard hotels. They let me and my spouse choose the hotel since we travel more and my spouse is a regular business traveler. It was a special celebratory weekend for them, so we wanted to help and offered to help with the hotel room using a combination of points and cash. They were expecting it to be nice, and when they arrived found that the hotel was under renovation. This was not mentioned when we booked the hotel. Plus, by adding Resort to the name, you expect it to be higher class. So, construction is going on, the main entrance has been moved, furniture is scattered throughout, the parking lot is full of equipment, etc. On top of that, there was a dog show going on. We love animals but are allergic. Even though we were on a pet free floor, we were still affected by it. Not to mention the smell in the air. We were all extremely disappointed in this hotel. We make regular trips to Asheville, but we will not recommend or stay at this "resort" again.

Posted by HotelStaff
mai 01, 2015
I apologize for any inconvenience you experienced during your stay. I am sorry about the renovations but it is listed on all of our websites. Once our renovations are complete we hope you will give us another opportunity to better serve you in the future. Sincerely, Regina Cash General Manager
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Needs updating and more informed staff

By

avril 29, 2015

Apparently the section of the hotel that I stayed in has not been renovated in quite some time. Probably since cell phones and laptops were invented. There was one set of plugs (2 outlets) that were accessible. Even the hotels that are not considered "upscale" (which is what I had always considered Crowne Plaza properties to be up until this visit) have plugs available in the lamps or on the wall by the bedside and/or on the desk. All other plugs were unreachable, behind heavy furniture.

Also, upon arrival, a VERY perky and friendly receptionist checked us in. She had great confidence and poise. I trusted her when she told me where to park and enter the section of the building near my room. She also told me there was an elevator in that lobby. Well, my daughter and I brought all of our luggage inside and looked for the elevator. We looked in that small lobby...nope. We looked in the wing to our right. Nope. We looked in the wing to our left (where our room was). We ended up dragging things up the stairs (luckily it was only one flight). Does the front office staff not get a tour of the facility before they talk to customer? Is there a reason that the map does not have elevators drawn on it?

And, to top it off, this website tells me that it may take up to 72 hours for my recent stay to appear on my list. Well, it's been over that and it's still not on the list. Let me guess, the perky receptionist is in charge of linking the reservation to the IHG website...

Posted by HotelStaff
mai 01, 2015
I apologize for the inconvenience you experienced during your stay. I am so sorry you did not bring this to our attention during your stay. The person that checked you in is correct. There is an elevator on both sides of the building. Our bellmen would have been more than happy to assist you with luggage. Again please accept my sincere apologies and I will definitely share this with my staff to better serve our guests in the future. Sincerely, Regina Cash General Manager
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Nice mountain hotel.

By

avril 29, 2015

platinumelite

This place is huge. It used to be a Sunspree Resort. Nice hotel, with great rooms for the price. Some renovation going on but didn't have any problems.

Posted by HotelStaff
mai 01, 2015
Thank you staying with us and sharing your feedback. I will definitely share this with my entire staff. Hope you will give us another opportunity to serve you in the future. Sincerely, Regina Cash General Manager
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