Crowne Plaza Asheville

Hotel Front Desk: 1-828-2543211

Hotel Fax: 1-828-2852688

Hotel Email:

Check In: 4:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM

Asheville Regional Airport (AVL)

- Distance from hotel: 15 MI/ 24.14 KM South East l

- Turn left at light on Airport Road. Go to the 3rd light and turn left on Exit Ramp for I-26 West. Go approximately 6 miles and take I-240 to Asheville. Go 3 miles and take Exit 3-B. Turn right at 2nd light on Regent Park Blvd. Turn left at sign.

Greenville-Spartanburg (GSP)

- Distance from hotel: 77 MI/ 123.92 KM South East l

- I-85 North to I-26 West. You will approach I-240 East, Exit 3A, Patton Avenue. At second light, take a right and follow road until you see the Crowne Plaza sign on your left. Take left and follow road to registration.

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- Car Parking Available

- Complimentary Daily Self-Parking

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Hotel Highlights

If you’re looking for the best event space in Asheville, our elegant facilities and ideal location make us the perfect choice for your next function. The Crowne Plaza Asheville hotel and resort boasts 34,000 square feet of space for meetings, banquets, receptions and conventions from 10-1200 people, and such perks as our 16,000-square-foot ballroom and multipurpose Exposition Center.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 336 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Staff wonderful, location beautiful but a couple of concerns


October 21, 2014

The facilty was beautiful and the staff very helpful. They were very responsive to any needs.

However, the website failed to mention that the indoor pool noted was greater than 1/4 mile from the main body of the hotel. This is not what was expected by our 12 year old son or his parents.

The laundress may need a bit more bleach in the washcloths. We learned of the staff's responsive nature when we were required to call a number of times for additional washcloths. There were multiple stains on them.

Additionally, there was NO water pressure and we were housed near the elevator and found there was a foyer area just outside our door where the sound traveled upward very effectively.

Posted byHotelStaff
October 23, 2014
Thank you for your feedback. We offer a free shuttle on our property to any of the amenities such as the racquet club and pool. We are situated on 125 acres and we realize that not all of the guests want to walk. I will pass along your comments about the laundry to our executive housekeeper. You can always request to not be close to an elevator or vending. Please consider staying with us again soon. Shannon Mason AGM
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Quirky layout in beautiful setting


October 21, 2014


I stayed at the hotel for one night to attend a professional conference. The location is difficult to find. The hotel was fully booked, as it was leaf season and Asheville is a great destination. At 6 pm in the evening, there was a long line for check in, and it went slowly. I was not provided with a map to my room, nor did I realize I would need one until the third try. I was at meetings for most of my stay, and found the staff very pleasant and helpful, the common areas a bit dated, and the banquet service somewhat careless. Had I had more time to explore the area, I might have had a more enthusiastic view of the place.

Posted byHotelStaff
October 23, 2014
Thank you for your feedback. I am sorry you were not given a map to show you where your room was located. I have asked our front desk staff to always give a map on directions to the room. I will check on the banquet service being some what careless. Please again accept my sincere apologies. Hope you can come back soon and give us another opportunity to make your stay a great one. Sincerely, Regina Cash General Manager
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Beautiful location great staff


October 19, 2014


The only reason I rated sleep quality not excellent, I slept on a soft pillow which had my neck in a cramp. However, I realized that the type of pillow was written on the pillow case, I thought all of them were the same because both of them on my side were soft. Had I known that the other two were firmer I would have switched.

Posted byHotelStaff
October 21, 2014
Thank you for your feedback. It is very important for us to know what we can do to improve on, like our pillows. I apologize that you did not get a good nights sleep. Hope you will give us another opportunity to better serve you in the future. Sincerely, Regina Cash General Manager
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fall foliage


October 16, 2014

staff was very attentive on check-in. although room was not ready, they told us an approximate time to return and suggested places to visit downtown. Although room keys seemed to work for 24 hours, staff was quick to apologize and issue new key. Elevator needs a boost - everything else was grand. thanks!

Posted byHotelStaff
October 20, 2014
Thank you for your feedback. It is very important for us to know any issues you experienced during your stay. Sorry about your keys and I agree our elevator needs a facelift. Hoping to be a winter project on improving the elevator. Hope you will give us another opportunity to serve you in the near future. Sincerely, Regina Cash General Manager
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