Crowne Plaza Asheville

Hotel Front Desk: 1-828-2543211

Hotel Fax: 1-828-2852688

Hotel Email:

Check In: 4:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM

Asheville Regional Airport (AVL)

- Distance from hotel: 15 MI/ 24.14 KM South East l

- Turn left at light on Airport Road. Go to the 3rd light and turn left on Exit Ramp for I-26 West. Go approximately 6 miles and take I-240 to Asheville. Go 3 miles and take Exit 3-B. Turn right at 2nd light on Regent Park Blvd. Turn left at sign.

Greenville-Spartanburg (GSP)

- Distance from hotel: 77 MI/ 123.92 KM South East l

- I-85 North to I-26 West. You will approach I-240 East, Exit 3A, Patton Avenue. At second light, take a right and follow road until you see the Crowne Plaza sign on your left. Take left and follow road to registration.

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- Car Parking Available

- Complimentary Daily Self-Parking

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Hotel Highlights

Located in Asheville, North Carolina and only one mile from the stylish and eclectic downtown area, the Asheville Crowne Plaza features accommodations that offer more than just a good night’s sleep.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 505 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Great service


April 21, 2015


We attended a training and enjoyed our stay at the hotel.

Posted by HotelStaff
April 23, 2015
Thank you for your feedback. We are very happy you enjoyed your stay. Hope we can serve you again in the near future. Sincerely, Regina Cash General Manager
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Front desk, bar, maid service


April 21, 2015


They do not seem to be in tune with each other with what is going on about shuttles to the airport, etc. and not very friendly. However, the shuttle driver that picked me up at the airport on 4/12 was WONDERFUL.

I was ignored at the bar one night. An employee upon leaving his shift finally asked me for my order. He even came back to see if my food order was taken - which it wasn't. He put it in for me. Your staff needs to be trained better. Females deserve the same attention as males.

Maid service: the day I checked out I had a late check-out time of noon. The maid came at 11:30AM, I opened that door she looked in and walked away. I called her back - she didn't speak english at all. What was she looking for?

Posted by HotelStaff
April 22, 2015
You are correct there seems to be some issues. Thank you for taking the time to give me your feedback. I will definitely share this with my entire staff. Hope you will give us another opportunity to better serve you in the future. Sincerely, Regina Cash General Manager
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Passing Through


April 20, 2015


Very attractive property with the adjacent golf course! Rooms are very nice and at least due to location my room was extremely quite. Hotel situated a nice distance from major highways so you do not have much highway noise but still very convenient to reach. Upgrades under way while I was there so I could not really enjoy the restaurant and bar as I would normally do. I will want to revisit to see after upgrades are complete.

Posted by HotelStaff
April 22, 2015
Thank you for your feedback and for staying with us at the Crowne Plaza Tennis & Golf resort. I will definitely share your comments with my entire staff. We hope to see you again in the near future. Sincerely, Regina Cash General Manager
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So much potential, but not there yet.


April 18, 2015


This Crown Plaza location has been a frequent location for us when we need a night away. The Asheville area is always fun for a short get away.

The last time we visited the hotel we noticed that the hotel was showing it's age and we did not come last year due to renovations. We came this year expecting a refreshed and renewed experience. The website and agent we used to book both lead us to believe that the renovations were complete. Should have called.

The room was spacious and comfortable but had a parking lot view from the balcony. You could see the downtown area which was nice. The staff did everything they could to make our special occasion nice but the with all the closed areas and parking lot lay down areas it really was great. The food served here is always good and it was again but they were using a conf room as a dining room and it wasn't very fast and the staff had to work themselves to death to do simple things like coffee refills or to get a special request.

Hopefully the disruptions will be over soon and this will again be a nice location to rest and clear your mind.

Posted by HotelStaff
April 21, 2015
Thank you for your feedback. We really appreciate your comments so we can share this with our entire staff. Hope you will give us another opportunity to better serve you in the future. Sincerely, Regina Cash General Manager
Posted by HotelStaff
April 20, 2015
Thank you for providing us with feedback. We will be finished with our renovations in mid May. I do apologize that you were given the wrong information. We do hope you will come visit us again once we have completed our new look. Shannon Mason AGM
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