Crowne Plaza Asheville

Hotel Front Desk: 1-828-2543211

Hotel Fax: 1-828-2852688

Hotel Email:

Check In: 4:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM

Asheville Regional Airport (AVL)

- Distance from hotel: 15 MI/ 24.14 KM South East l

- Turn left at light on Airport Road. Go to the 3rd light and turn left on Exit Ramp for I-26 West. Go approximately 6 miles and take I-240 to Asheville. Go 3 miles and take Exit 3-B. Turn right at 2nd light on Regent Park Blvd. Turn left at sign.

Greenville-Spartanburg (GSP)

- Distance from hotel: 77 MI/ 123.92 KM South East l

- I-85 North to I-26 West. You will approach I-240 East, Exit 3A, Patton Avenue. At second light, take a right and follow road until you see the Crowne Plaza sign on your left. Take left and follow road to registration.

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- Car Parking Available

- Complimentary Daily Self-Parking

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Hotel Highlights

If you’re looking for the best event space in Asheville, our elegant facilities and ideal location make us the perfect choice for your next function. The Crowne Plaza Asheville hotel and resort boasts 34,000 square feet of space for meetings, banquets, receptions and conventions from 10-1200 people, and such perks as our 16,000-square-foot ballroom and multipurpose Exposition Center.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 446 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Friendly Staff


January 25, 2015


Even though the hotel is being remodeled, I had a pleasant stay here, great location, great staff. Impeccable room and perfect room temperature. I will definitely come back to this hotel in the future. Thank you for your warm welcome and friendliness.

Posted byHotelStaff
January 27, 2015
Thank you for understanding, we will be much nicer when renovated. We would love to be able to serve you again in the near future. I will definitely share these wonderful comments with my staff. Sincerely, Regina Cash General Manager
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Try the fat & sinew tacos


January 22, 2015


Worst meal I've had in decades. I was so angry about the horrible evening meal I couldn't sleep. Checked out prior to 10pm and drove home. Now unable to obtain an accounting of the seven guest rooms and conference room on my credit card.
Customer care link on their website is a machine with very limited vocabulary and word recognition - useless.

Posted byHotelStaff
January 24, 2015
Thank you for your feedback. We are under a major renovation at this time. I do apologize that no one relayed this information to you as we have provided it to all booking outlets. We have set up temporary restaurant and bar space while we complete our transformation. My guest services manager has emailed you the receipts for all of your rooms. If you need anything else, please feel free to contact us directly at the hotel rather than calling the customer care number. We do hope you will consider giving us another opportunity after our renovation to give you a great stay. Shannon Mason AGM
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want to return after renovations


January 21, 2015

this property, a little difficult to locate, will probably be a solid 10 once construction is finished..
front desk staff was 99% wonderful.. (person who checked us in was not familiar with priority rewards, etc) but night crew was wonderful..

the construction makes it impossible to rate the property.. the restaurant is temporarily in a party room, the business center is a desk in the lobby (every person wandering thru the lobby came to me for directions/etc as it appeared that I was an employee.

Posted byHotelStaff
January 23, 2015
Thank you for staying with us and sharing your comments. I apologize that you were not recognized as a priority club member. Sounds like we need some more training and I will definitely share this with my staff. Thank you for all of the wonderful comments. Hope you will give us another opportunity to serve you again in the near future. Sincerely, Regina Cash General Manager
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Great stay for events at the adjacent Expo Center


January 19, 2015

Location is everything. It is on the Northwest side of Asheville and convenient to many stores, restaurants, and services.
It has free parking and usually close parking. Right now, some construction in front of the hotel has made some parking spots unavailable.

The hotel seems to be undergoing a nice and welcome upgrade or renovation from previous owners.

The service folks were pleasant, competent, and attentive.

Hotel room amenities were novel, distinctive, and helpful.

I look forward to our next visit.

Posted byHotelStaff
January 21, 2015
Thank you for your feedback. We look forward to you staying with us again soon. Shannon Mason AGM
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