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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.4

based on 275 reviews
91%
Recommend This Property

Ratings Breakdown

275reviews

  • 5 Stars
    154
  • 4 Stars
    90
  • 3 Stars
    25
  • 2 Stars
    5
  • 1 Stars
    1

Great place to stay

By

2016 七月 28

The location is perfect, a short walk to the olympic stadium. Hotel is very clean and modern, rooftop views are amazing.

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Good for Business Travel and Lucas was Wonderful!

By

2016 七月 27

Excellent for Business travel but not for the heart of Athens Action. The front desk staff & wait staff were formal and yet not informative or helpful, like an inconvenience. The amenities are poor. The pool was very tiny but the views were lovely. The BEST employee in the entire hotel was the doorman, bell captain, & everything needed, and his name was LUCAS. His was respectful, knowledgeable, helpful and always had a pleasant attitude. He deserves commendation for making two girls from Chicago, feel confident and safe, wherever we went. His restaurant suggests were gems.

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Great Location

By

2016 七月 27

club

very clean , freindly staff , and very comfortable rooms
5 minute ,5 euro taxi drive to the Plaka

Posted byHotelStaff
2016 七月 28
Dear Sandro0165, Thank you for kind remarks and your 5 star review!! Your personal recommendation means the world to us! Thank you for choosing our Crowne Plaza Athens City Centre and we look forward to welcoming you again in the near future! Sincerely, Emmanouella Moussama Marketing Manager
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Sadly disapointed!

By

2016 七月 19

club

As a seasoned world traveller for over 30 years, I have always been able to trust the reliability of the IHG hotels and standards, however on this occasion it fell well short of the normal standards. This was the first night of a special trip for my wife and I and sadly not a good one.

The Hotel is dated in all areas and some of the décor looks like something from the 70s! The general attitude of the staff was somewhat laid-back and the one meal we had was just about edible.

It is situated in a scruffy part of the city and if it hadn't been for the taxi driver showing us were to eat we would have been forced to visit another hotel to eat.

Posted byHotelStaff
2016 七月 21
Dear Legendbiker, First of all we apologize, if your experience did not live up to your expectations and we are very sorry to hear that your stay was not as positive as the others who reported on this site. We know that every stay is different and we always take seriously every feedback. We know our staff shares our vision of providing the best guest experience possible and I am confident they will take the necessary steps to continue to improve their services. The hotel was fully renovated in 2008 and the décor was a choice of the owner of the hotel. Many of our guests find it very appealing, we are very sorry It did not meet your expectations. Kind Regards, Emmanouella Moussama Marketing Manager
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Overnight in Crowne Plaza Athens

By

2016 七月 19

club

Firstly it must be stated that our stay was brief. Secondly I had just had the experience of having my wallet stolen on the metro which included my debit and credit cards. I made this known on arrival and I thought it somewhat curious that I was nevertheless asked for a card. We used my wife's but I wondered what would be the case if she did not have one.
Next I would say that the standard of this hotel is seriously below that of other Crowne Plaza hotels where we have stayed. I was also not enamoured with the quality of the wi fi access but maybe the hotel did not have control over that.
Finally there was a strange smell or scent in both the room and the bathroom which while not strong was not particularly pleasant either.

Posted byHotelStaff
2016 七月 21
Dear DOCD11, First of all we apologize, if your experience did not live up to your expectations and we are very sorry to hear that your stay was not as positive as the others who reported on this site. We know that every stay is different and we always take seriously every feedback. Please let me put on record that we will take the necessary steps to continue to improve our services. Kind Regards, Emmanouella Moussama Marketing Manager
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Hotel in Athens

By

2016 七月 18

platinumelite

Nice clean hotel in Athens. Must take the metro to the Acropolis and other tourist areas. We didn't use the restaurant. Beds were comfortable. I liked the fruit and little chocolates in the room. The rooftop pool was refreshing.

Posted byHotelStaff
2016 七月 18
Dear rmkziekshghijeijrer, Thank you for taking the time and reviewing our hotel and for your kind comments! We are glad to know that you had wonderful time and learn your appreciation about our rooms and facilities! Wishing you a great day and looking forward to welcome you again in our hotel, I remain, Sincerely Yours, Emmanouella Moussama Marketing Manager
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Fantastic

By

2016 七月 17

What a way to start a four week vacation. Hotel had the best customer service skills seen in a few years of travel!

Posted byHotelStaff
2016 七月 21
Dear Pisse, Dear Thank you for kind remarks and your 5 star review!! Your personal recommendation means the world to us! Thank you for choosing our Crowne Plaza Athens City Centre and we look forward to welcoming you again in the near future! Sincerely, Emmanouella Moussama Marketing Manager
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Reccomend club level

By

2016 七月 10

Club level is definitely worth the extra cost. A comfortable lounge accessible 24hrs, for hot and cold drinks. Cocktails in the evening.
Substantial snacks put out at lunch time and in the evening as well as fresh fruit. light breakfast items in morning. Well stocked and maintained, very pleasant helpful staff. Full buffet breakfast on the rooftop restaurant included with this as well. Excellent value when travelling with teenage boy.
There is also a computer and printer available.

Posted byHotelStaff
2016 七月 13
Dear fechtendiva, Thank you for your positive comments! We are so glad to hear that you enjoyed your stay with us and you found our Club Level delightfull! We hope your next stay is just around the corner and we are looking forward to welcoming you again! Sincerely, Emmanouella Moussama Marketing Manager
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Great place to stay

By

2016 七月 10

club

The hotel is clean and staff was courteous. The hotel is close to tourist sights.

Posted byHotelStaff
2016 七月 11
Dear Alexi747, Thank you for taking the time and reviewing our hotel and for your kind comments! We are glad to know that you had wonderful time and learn your appreciation about our staff and facilities! Wishing you a great day and looking forward to welcome you again in our hotel, I remain, Sincerely Yours, Emmanouella Moussama Marketing Manager
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Great escape

By

2016 七月 10

We booked this property last minute on a vacation. It was a great location. The service was outstanding and the hotel was very clean.

Posted byHotelStaff
2016 七月 13
Dear Ross1235, Thank you for your choosing our Crowne Plaza Athens- City Centre and for your lovely comments! We look forward to welcoming you again in the near future! Sincerely, Emmanouella Moussama Marketing Manager
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Last minute stay in Athens

By

2016 七月 06

My flight was cancelled while traveling back home from Athens to NYC. The staff was really great and ensured all the needs of my family and I were addressed. They welcomed us with a warm smile which after a day in a crowned airport goes a long way. The room updated and exceeded our expectation due to the last minute booking.

Posted byHotelStaff
2016 七月 11
Dear Freddy72, Thank you for taking the time and reviewing our hotel and for your kind comments! We are glad to know that you had wonderful time and learn your appreciation about our staff and facilities! Wishing you a great day and looking forward to welcome you again in our hotel, I remain, Sincerely Yours, Emmanouella Moussama Marketing Manager
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Frühstück

By

2016 七月 04

club

Der Aufenthalt im Crowne Plaza war sehr angenehm, wie ich es gewohnt bin. Das Personal ist freundlich und hilfsbereit, ebenso der Roomservice.
Das Zimmer ist in Bezug auf Ausstattung und Geräumigkeit modern und ausreichend.
Das Frühstück war grundsätzlich sehr gut und reichlich, ebenso das Personal im Restaurant.
Allerdings hätte ich mir gewünscht, daß das Angebot etwas abwechslungsreicher wäre...das galt besonders für das Wurst- und Käseangebot.
Da hätte ich für den Preis etwas mehr erwartet.
Trotzdem würde ich das Crowne Plaza jederzeit wieder buchen.

Posted byHotelStaff
2016 七月 07
Dear Dreiundfuffzig, Thank you for taking the time and reviewing our hotel and for your kind comments! We are glad to know that you had wonderful time and learn your appreciation about our staff and facilities! Please allow me to put on record that your suggestions on a larger variety at the breakfast menu will be taken into account. Wishing you a great day and looking forward to welcome you again in our hotel, I remain, Sincerely Yours, Emmanouella Moussama Marketing Manager
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