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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.2

based on 723 reviews
85%
Recommend This Property

Ratings Breakdown

723reviews

  • 5 Stars
    418
  • 4 Stars
    164
  • 3 Stars
    65
  • 2 Stars
    44
  • 1 Stars
    32

Quiet Stay

By

July 07, 2016

My room was clean, quiet and comfortable. I was able to get a great nights sleep.

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Average

By

June 29, 2016

I stayed at this hotel as a part of a group. Parking was awful and the room was less than I expected. No refrigerator or microwave in our room, but others we spoke to had one. The electrical outlet in the bathroom didn't hold well, my plugs kept falling out. But I loved the aromatherapy kit and toiletries they had in the room...the room had a nice feel. Staff was awesome, lobby was nice.

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Great concierge lounge

By

June 23, 2016

Havoline is the greatest hostess that I've had the pleasure of meeting, she makes you feel at home and your stay seem speacial

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Trip to Italy

By

June 22, 2016

platinumelite

We enjoyed our stay, we would stay there again. The staff was very helpful.

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Parking

By

June 16, 2016

Found the self parking a little challenging and the exit/re-entry did not work properly.

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OVerall happy with stay

By

June 13, 2016

Quick summary of my thoughts based on a mere single night stay.
I. Pros
a) Clean room, decent size, linens felt new.
b) Convenient to airport.
c) We only dealt with limited amount of staff but they
were friendly.
d) Zero outside noise.
II. Cons
a) Didn't like having to pay for parking at the hotel. I
find that offensive.
b) Bathroom was recently semi renovated. The
bathroom furniture and fixtures were new however
very poorly installed. Towel bar was pulling away
from the wall. The shower head rattled against
the wall and previous holes for fixtures merely
puttied over in tile thus giving the appearance of
"almost caring" during renovation just not enough
for a hotel with the reputation of Crowne Plaza.
c) Bar area had actual bar flies hovering. I don't
expect to see that.

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Servicio excelente

By

June 10, 2016

club

La atención y el servicio del personal fue excelente , buen trato y sin demoras

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Great stay

By

June 08, 2016

Near airport with comfortable rooms clean and spacious and great Gold member benefits

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Convenient

By

June 06, 2016

Convenience of facilities for conference needs was fully met.

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Good Value and Convenient to ATL

By

June 06, 2016

club

Very comfortable stay. Shuttle service was very good.

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Excellent stay and very helpful staff!

By

June 04, 2016

Arrived late and gentleman at the desk was very friendly and helpful. The room was nice and quiet. Enjoyed the hotel and its amenities.

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room standards

By

May 30, 2016

club

The rooms needs refurbishment.
Shower head was falling out of the wall
Bath was leaking

Posted byHotelStaff
June 02, 2016
Thank you for taking the time to share your feedback regarding your most recent stay with Crowne Plaza Atlanta Airport The management team were made aware of your comment and are making every effort to make the relevant corrective action to prevent such condition does not occure again in the future. Thank you for your feedback we appreicate your business
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