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Rated 3.6 out of 5 by 410 reviewers.
Rated 4.0 out of 5.0 by location and executive suites My stay was from July 3-6 which was during the 4th of July weekend. I'm not sure if the hotel is usually this crowded, but during the holiday it seemed much busier. Even though its in a beautiful location and area, it seemed to be the socialist hotel. Which wasn't a big ordeal for me, just meant the lobby was always crowded with people. If you want perks and be treated like royalty book executive suites.I want to thank Umi that worked in the 15th floor lounge for showing my family great hospitality. She was very nice and informative about the area. I have one suggestion to Mgmt: Perhaps there should be housekeeping that works all shifts even over night. A couple of times I road the elevators during the night and there were empty cans in the elevators and the floor of the elevators was always dirty..I'm not sure if the pool temp. can be regulated, but we could not swim in it because the temp was way too cold. Also the lobby needed some touch up during the night. Over all my stay was nice and I will stay there again... July 9, 2014
Rated 5.0 out of 5.0 by Great customer service The front desk staff were very helpful and took their time out to help me understand the Marta. I loved the fact that they had a shuttle that could take you to the station. The beds were only a full size but pretty comfortable. I wish I had more time to explore the beautiful garden. All in all a good experience. July 9, 2014
Rated 4.0 out of 5.0 by fitness center The number of treadmills were adequate but the additional equipment was dated. I was disappointed in the overall size of the room (especially with the number of guests using it). Had to wait to use cardio equipment in the morning. Inadequate strength training equipment. Inadequate core training equipment. July 8, 2014
Rated 5.0 out of 5.0 by nice forest like scene in the back No problems.great for receptions.very nice lobby area July 8, 2014
Rated 5.0 out of 5.0 by Excellent I couldn't have found a better hotel. It was the best experience I ever had staying at hotel. July 6, 2014
Rated 3.0 out of 5.0 by Staff and Service My room was clean the whole time. My first night, there was no water however FD suggest me to use the shower on the 2nd floor. I have used the shuttle bus with no AC and the driver was not friendly and not stopping on every stop sign driving so fast. I didn't use it after that and preferred to walk to the vicinity rather. The driver also said to drop me off to the mall within 5min but waited for half an hour..he was just suddenly disappear.good thing about it, there was a bellman who went and look for him. July 5, 2014
Rated 2.0 out of 5.0 by Don't Stay Here! Bad Experience all the way around. Very disappointed on the service that was provided. I will not stay here again. July 4, 2014
Rated 2.0 out of 5.0 Sound issues in Crowne Plaza Ravinia, Atlanta Don't stay near the elevators, or it will sound like a Las Vegas slot machine and you won't be able to sleep. July 4, 2014
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