Crowne Plaza Atlanta - Midtown

Hotel Front Desk: 1-404-8779000

Hotel Fax: 1-404-8152913

Hotel Email: donald.roberts@cpatlantamidtown.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Hartsfield Jackson International Airport (ATL)

- Distance from hotel: 11 MI/ 17.7 KM South l

- Follow signs for I-74N/I-20/I-85 North/Atlanta and merge onto I-85 North/I-75 North. Take exit 249D for Spring St. toward US-19/US-29W Peachtree Street. Proceed thru the light over Spring St. onto Linden Ave NW. Turn left at West Peachtree St. NW. The hotel will be on your left.

Subway

North Avenue MARTA Station

- Distance from hotel: 0.1 MI/ 0.16 KM North East

- The hotel is only one block from the North Avenue MARTA Station. Exit the station using the North Avenue (Georgia Tech) exit. Walk one block south on West Peachtree, the hotel will be on the right. Driving, go one block north on W Peachtree to Ponce de Leon, make left. Go one block to Spring St., make left. Go two lights to Linden Ave., make left. Go one block to W Peachtree and make left.

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- Car Parking Available

- Self-Parking Fee: 15.00 USD

- Valet Parking Available

- Valet Parking Fee: 30.00 USD

- Self parking is available at a special rate of $15.00 with no in/out privleges. The self parking garage is located behind the hotel. Entrance is on Spring Street. Valet parking is available at a special rate of $30.00 with in and out privleges.

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Hotel Highlights

The Crowne Plaza Atlanta Midtown is conveniently located to area attractions, shoppings and dining cuisine. The Metropolitan Atlanta Rapid Transit Athority, MARTA, offers quick transportation to areas of the city. If you want to stay on site, we offer delicious cuisine, stunning views along with a refreshing outdoor pool on our fourth floor.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.2

based on 175 reviews
56%
Recommend This Property
Read All Reviews

Ratings Breakdown

175reviews

  • 5 Stars
    41
  • 4 Stars
    44
  • 3 Stars
    26
  • 2 Stars
    33
  • 1 Stars
    31

excellent stay

By

January 25, 2015

platinumelite

clean, comfortable and a great location. upgraded to a suite; beautiful view of the city.

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Unfriendly

By

January 23, 2015

The stay was nothing out of the ordinary as far as room quality goes, but the customer service was awful. The original receipt I received at checkout did not have the $30 valet service listed on it so I called to get a copy of the receipt. On my first attempt, I was put on hold/transferred several times. Once I finally spoke to someone they acted like I was asking the world to have a receipt emailed but finally agreed to send it. After I DIDN'T get a emailed receipt all day I called back the next day and the gentleman who answered argued that it wasn't their job to provide receipts. I was transferred two more times after saying nothing more than my name and the day I stayed, only to finally talk to someone who ended every sentence with "please-hold-*click*" . 30 minutes and 7 holds later the woman argued with me about sending a receipt but finally complied. She then argued with me about why she didn't have time to talk with me and tried to put me on hold again until I finally hung up. Will not go back.

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Worst Experience in my history as IHG member for more than 15 years

By

January 22, 2015

platinumelite

Simply the worst hotel from the IHG chain that i know. Its old, its dirty, my bathroom floor was full of hair when i got to the room,THERES NO HOT WATER not even warm, and when u call the front desk they say the have a problem with a pipe and they are working on it, i read other reviews and i noticed the pipe situation is the answer always for the lack of hot water, the service is bad they don't care or try to give u a solution or apologize , i couldn't sleep even a minute that night people were screaming and running on that lie all night .
simply the worst night
If i could ask for a refund I definitely will do it

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Renovation In Progress

By

January 21, 2015

club

This hotel is under renovation. It is loud and a work zone which impacts the cleanliness of the rooms and general meeting areas. The hotel over booked upon my stay and had many guests in the lobby trying to make alternate plans, which included traveling out of downtown to find a hotel. It was during the Gift Show when hotels tend to book downtown.

Posted byHotelStaff
January 23, 2015
Dear TravKY, I would like to begin by thanking you for taking the time to provide feedback from your visit at the Crowne Plaza Atlanta Midtown. I am sincerely sorry that you found our hotel loud due to the renovations. We have obviously failed to provide a seamless experience at our hotel during renovation. I have shared your comments with my associates, and we are implementing a plan so that our renovation construction will not be an impact on our guests. We hope this experience will not deter you from visiting with us after our renovation period. I can assure you that we will exceed your expectations and provide a wonderful environment for your travels. Hope to see you soon! Best Regards, Bob Wilson, CHA General Manager
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