Rated 4.2 out of 5 by 50
Rated 5.0 out of 5.0 by Troyh123 My Favorite!
The Crowne Plaza Auburn Hills is my favorite Crowne Plaza! I stay there whenever I'm in the area, which is often! The accommodations are great, the staff is phenomenal and they take great care of their priority club patrons :)
My highest recommendation to the Crowne Plaza Auburn Hills
December 11, 2013
Rated 5.0 out of 5.0 by spconrad1 Pleasant surprise
I have suggested to hotel managers for many years that they offer beer from local breweries. Most ignore me. You can imagine my reaction after viewing the lineup of Michigan craft beer on tap at this hotel last week. Unreal--8 Michigan beers, plus guest taps from Louisiana and Ireland. I was familiar with several of the Michigan choices. but had the pleasure of trying others that are not distributed where I live. For those unfamiliar with Michigan craft beer, let me assure you that they are of high quality. My plans will bring me back to this hotel in the coming weeks and I look forward to getting to know even more Michigan beer. A plus is that the hotel rotates in different beers when current choices run out. I would not consider staying at any other hotel in the area based on this commitment to real beer.
November 29, 2013
Rated 5.0 out of 5.0 by JuliaLB great hotel
We enjoyed our stay for my daughter's wedding and all our guests had positive comments about the hotel service and the restaurant! The after party went very smoothly in O'Malleys and their pizza is fantastic.
November 27, 2013
Rated 4.0 out of 5.0 by Lynn2777 Pretty good except for a few things....
Staff was marginally friendly. Bathroom sink had a broken handle. Otherwise, everything else was good.
November 13, 2013
Rated 5.0 out of 5.0 by Jeffo228 FAVORITE
I work in the area quite often and every time I get a chance I stay at the Crown. The staff is always the best. In fact one time I needed to get to the hospital and could not drive. Not only did the staff drive me to the hospital, but they waited until I was finished and gave me a ride back. Then they helped me with my luggage. Always have had a good experience there.
November 7, 2013
Rated 3.0 out of 5.0 by GR27 Disapppointing
I usually look forward to stays at Crowne Plaza's. It is the brand for me. However, this one really falls short of brand recognition. WiFi was extremely slow, no conceirge lounge, no recognition for Platinum Members, etc. I was disappointed and I only write positive reviews, until now.
October 28, 2013
Rated 2.0 out of 5.0 by NewMarriottFan Poor service
Several TV stations not working in the entire hotel -- including ABC and ESPN on a college football weekend.
Maintenance did not return my call for replacement of broken TV remote.
Wake up call was not received.
30-minute late checkout request was denied.
Double beds were small - not for two adults.
October 16, 2013
Rated 5.0 out of 5.0 by Warren4 Service was great!
The service from the desk clerk that checked us in to the team that over saw after hours activities were all very friendly and super accommodating.
October 12, 2013