Crowne Plaza Auckland

Hotel Front Desk: 64-9-3021111

Hotel Fax: 64-9-3023111

Hotel Email:

Check In: 2:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


- Distance from hotel: 14.29 MI/ 23 KM North East l

- From highway 20,exit at Queenstown Rd turn right at roundabout.Continue along then turn left onto Alpers Ave,right onto Gillies Ave,then left to merge with Highway 1.Exit at Nelson St,turn right onto Victoria St,right onto Albert St & left into the hotel

Britomart Auckland

- Distance from hotel: 0.93 MI/ 1.5 KM North


Britomart Station

- Distance from hotel: 0.62 MI/ 1 KM North

- Head northwest on Quay St toward Lower Albert St. Take the 1st left onto Lower Albert St. Continue onto Albert St. Destination will be on the left after 650m.

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- Car Parking Available

- Self-Parking Fee: 24.00 NZD

- Parking Fee: $24.00 Monday through Friday, $10.00 Saturday and Sunday Undercover Self Parking

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Hotel Highlights

Much of city life revolves around the yacht-filled Waitemata Harbour, a 10-minute stroll from Crowne Plaza Auckland. Admire Harbour Bridge and the volcanic Rangitito Island during a cruise of the glittering South Pacific, or strut with the so-cool crowds at bar-lined Quay Street.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 407 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Highly recommended


August 19, 2014

Excellent staff and service.
Great location and tidy, clean, comfortable rooms.

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August 19, 2014


First night had dinner at Aria. I had difficulty understanding waitress. I ensured my order was understood by pointing to the menu.
I ordered fresh oysters. The wait was over half an hour. The staff were constantly rearranging order of chits on server. The chefs were in constant chatter and distracted. Went looking for paper or magazine to read.
My entrée was received and incorrectly scallops - I returned - waited about 15 minutes and received oysters.
I ordered the soup of day - carrot & ginger - "fabulous"
I WAITED again and main meal arrived.
I ordered Mushrooms, boo Choy and Med rare Scotch fillet - the meal received was green salad, boo Choy and sirloin well done. I did not realise the steak was sirloin, so decided it's late so ate the green's then started on the steak to find it was overcooked and DRY. The meal experience was lost with the initial wait and failed entrée, then ruined with main meal. I spoke to the waitress who conferred with the manager. They were apologetic, offered a drink top up #I have a wine to enjoy with meal#, declined. They gave 25% discount on meal, something I would rather avoid. Having an enjoyable evening meal, wine and warm atmosphere is key to me distressing after a busy focused day and unwinding before bed. Epic fail.

The good story - Next morning my sink faucet failed and started leaking under cabinet. I called the front desk and a couple of minutes later the maintenance engineer arrived. He had a good manner and assessed situation quickly, assured me the leak will drain away, not flood and he exited to collect replacement parts. The sink was fixed on my return with a nice note thanks.

The room was very comfortable as usual. The breakfast restaurant was best I have encountered and very in touch with modern dietary needs - great

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Excellent service and great room


August 19, 2014


Enjoyed the stay. Club Rooms was Excellent and well worth doing the club rooms. Buffet breakfast had excellent service and was great.

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Clean and comfortable


August 19, 2014


I enjoyed the central location and the friendly helpful staff that helped me enjoy my 2 night stay.

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