Crowne Plaza Auckland

Hotel Front Desk: 64-9-3021111

Hotel Fax: 64-9-3023111

Hotel Email:

Check In: 2:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM

Britomart Auckland

- Distance from hotel: 0.93 MI/ 1.5 KM North


Britomart Station

- Distance from hotel: 0.62 MI/ 1 KM North

- Head northwest on Quay St toward Lower Albert St. Take the 1st left onto Lower Albert St. Continue onto Albert St. Destination will be on the left after 650m.

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- Car Parking Available

- Self-Parking Fee: 24.00 NZD

- Parking Fee: $24.00 Monday through Friday, $10.00 Saturday and Sunday Undercover Self Parking

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Hotel Highlights

Much of city life revolves around the yacht-filled Waitemata Harbour, a 10-minute stroll from Crowne Plaza Auckland. Admire Harbour Bridge and the volcanic Rangitito Island during a cruise of the glittering South Pacific, or strut with the so-cool crowds at bar-lined Quay Street.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 497 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Staff Going the Extra Mile


November 25, 2014

Very helpful and courteous staff right from the first impression to checking out......

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Just a few changes...


November 25, 2014


Overall a decent stay, but some issues. Turned up to reception in a hurry to check in to make a late afternoon meeting, checkin itself was quick but my room was xx31 which was almost ten minutes walk from the lift! Normally I'd be annoyed at this, but especially when in a rush.

Pricing on the breakfast was also not impressive, the same meal I ordered the day prior in Wellington via roomservice for NZD$9 was $34 at the Crown Plaza.

Finally I'm not keen on leaving checked bags in the open, my laptop etc was left in the foyer for 4-5 hours while I finished my meetings which had me uneasy.

Other than that, standards are obviously high at this hotel. Expectations are the same.

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One Small Problem


November 24, 2014

while I really enjoy staying at the Crowne, there was one small (or rather Big) problem - there was not hot water or Air Con on the Thursday 20th Nov. I know it's not anyones fault here, but some kind of recognition would be nice - a cold shower and a really hot room isn't what a customer would expect.

other than that I will contiunue to stay at the Cronwe as the staff are great.



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Amazing customer service


November 23, 2014

I have been traveling to Auckland for work and found my stay at the Crowne Plaza to be amazing

Posted byHotelStaff
November 27, 2014
Dear AB68, Thank you for taking the time to share your experience following your recent stay with us. We were delighted to read that you enjoyed your stay and found our customer service amazing. We look forward to welcoming you back to stay with us again the next time you are in Auckland. Kind Regards, The Team at Crowne Plaza Auckland
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