Rated 4.0 out of 5 by 129
Rated 5.0 out of 5.0 Comfortable bed
My family and I stayed at your hotel and were very pleased with the level of service and the comfort of our room. We will definitely recommend Crowne Plaza to anyone staying in Austin.
December 10, 2013
Rated 5.0 out of 5.0 by Margie75 Favorite place to stay in Austin
The Crowne Plaza is by far my favorite place to stay in Austin. In my numerous stays in the last two years the service has always been wonderful. It is very convenient to restaurants and to get downtown for business travelers. I often recommend staying here to coworkers traveling to the area.
December 9, 2013
Rated 4.0 out of 5.0 by lifnar the breakfast buffet was excellent
On check in went to my room and it was not what I requested. I used reward points for two nights for an executive room with two beds. when I got to room it only had one bed. we needed two. Went back to front desk and was informed "twice" that they do not guarantee that is the room i would get. I get what is available. I went from quiet executive floor (where rest of my family was) to 4th floor in front of elevator. I guess using points you get what they have. I was disappointed to not get what i had requested and had also received an email that said I had the room I requested waiting for me.
December 4, 2013
Rated 5.0 out of 5.0 by KRey32 Outstanding Service
The people who serve at Crowne plaza Austin are some of the finest in the hospitality industry. They go out of the way to make guests feel welcome and valued.
November 20, 2013
Rated 5.0 out of 5.0 by Roel600 Great service
I keep choosing Crown Plaza every time I visit Austin. Great service relaxing atmosphere. Crown Plaza has a great gym too.
November 19, 2013
Rated 5.0 out of 5.0 by Mike724 Tradeshow
Did a tradeshow in the front parking lot. The staff was very pleasant
the room very comfortable.
November 18, 2013
Rated 5.0 out of 5.0 by Dizz Very comfortable!
We were only there for 2 nights but it was very comfortable and clean! We even got free cookies. Thanks.
November 17, 2013
Rated 1.0 out of 5.0 by KevinI2013 Disappointing stay
Poor experience, hotel didn't follow my elite status profile preferences giving me a first floor smoking room when I'm allergic to smoke. I had a bad allergic reaction and migraine the entire next day as a direct result of my stay. The room not only smelled bad, but was dirty and needs refurbishment. When I called the front desk they were unwilling to do anything about my situation. Definitely wasn't worth the price I paid and I will never stay there again and will recommend to my many friends to avoid it as well.
November 17, 2013