Crowne Plaza Austin

Hotel Front Desk: 1-512-3235466

Hotel Fax: 1-512-3715257

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Austin Bergstom International Airport (AUS)

- Distance from hotel: 12 MI/ 19.31 KM North West l

- From Airport to Hotel Hwy 71 north to I-183 north, 183 north to Hwy 290E, Hwy 290 E and exit on IH 35 N exit, Hotel is on right hand side

Amtrak Train Station

- Distance from hotel: 7 MI/ 11.27 KM South West

- Take I-35 South to East Cesar Chavez Street.

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- Car Parking Available

- Complimentary Daily Self-Parking

- Free self-parking is available to all guests and event attendees. The hotel has over 500 parking spaces including 15 handicapped spaces located in front of the hotel.

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Hotel Highlights

We are proud to have received the prestigious Quality Excellence Award multiple times. We provide outstanding, personalized service unmatched by other hotels in Austin, Texas.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 238 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Great Staff


24 agosto 2014


The front desk staff was awesome! The room was clean and comfortable.

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clean rooms


22 agosto 2014


I like the room very much. beds are very comfortable and soft.

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Beautiful Hotel...!!!!


20 agosto 2014


Our Granddaughter's soccer team was playing in a preseason tournament in Austin, Texas last weekend and we decided to stay overnight to watch her Sunday Morning game.
I was very pleasantly surprised with the Crowne Plaza Hotel in Austin because I have stayed at quite a few Holiday Inns over the years and this one was not only beautiful and clean but there was plenty of staff on hand to service our every need. The food in the restaurant was excellent and atmosphere in the lounge was relaxing and fun...plenty of TV's. and the most important thing was the room and the bed !!!
I would definitely make a reservation at this hotel the next time I stay overnight in Austin.

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Poor cooling and Smelly hallways


20 agosto 2014


The hotel as a whole was very hot. The hallways were smelly and very hot. The refrigerator in the room was not cooling properly. It took for ever for the elevator to get to floors. The gala hall was very hall and people were sweating profusely..

Posted byHotelStaff
25 agosto 2014
Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I’m sorry you received service which was unacceptable. I appreciate your feedback as this is our best resource for improving guest services. We hope you give us a chance in the future to show you how great our hotel is. If there is anything we can do to make your next stay more comfortable, please do not hesitate to contact me personally. Randy Brunnemann General Manager
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