Crowne Plaza Austin

Hotel Front Desk: 1-512-3235466

Hotel Fax: 1-512-3715257

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Austin Bergstom International Airport (AUS)

- Distance from hotel: 12 MI/ 19.31 KM North West l

- From Airport to Hotel Hwy 71 north to I-183 north, 183 north to Hwy 290E, Hwy 290 E and exit on IH 35 N exit, Hotel is on right hand side

Amtrak Train Station

- Distance from hotel: 7 MI/ 11.27 KM South West

- Take I-35 South to East Cesar Chavez Street.

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- Car Parking Available

- Complimentary Daily Self-Parking

- Free self-parking is available to all guests and event attendees. The hotel has over 500 parking spaces including 15 handicapped spaces located in front of the hotel.

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Hotel Highlights

We are proud to have received the prestigious Quality Excellence Award multiple times. We provide outstanding, personalized service unmatched by other hotels in Austin, Texas.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 405 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Comfortable room and excellent service


March 05, 2015


Throughout our stay at the Crowne Plaza hotel in Austin TX, the atmosphere was very pleasant and accommodating to our needs. The hotel staff (including housekeeping) on each shift, beginning with Tim who checked us in upon our arrival, were always friendly, helpful (especially with giving directions for traveling to our destinations), courteous, and professional in their interactions with us. They all should be commended for providing excellent customer service.

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Sleepless Guest


March 05, 2015

The heater in the room was so loud and rattled when running I had to choose between sleep or heat. Two terrible night's sleep.

Posted by HotelStaff
March 05, 2015
Thank you for your feedback. It is our goal to consistently provide superior service and accommodations for all our hotel guests and your comments are very important to us. We apologize for the oversight with regards to your stated concerns. Kindly be assured that we will treat this matter seriously. Though we would prefer you had a better experience at our hotel, we would like to thank you for sharing your thoughts and we hope you give us a chance in the future to show you a more positive stay.. Randy Brunnemann General Manager
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Great Location and Staff


March 04, 2015


Last minute trip to Austin for the State Swim meet and found this gem. Greta location and the staff was great.

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Great people great service


March 03, 2015


Cynthia at check in was efficient and very pleasant. My room was ready on the Executive level early. I appreciated that. The evening cocktails and food was excellent. The young lady hosting was sweet and very accommodating. Wanda at breakfast was a joy as usual. My experience in the bar and restaurant was great. Loved the before bed scents.

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