Crowne Plaza Austin

Hotel Front Desk: 1-512-3235466

Hotel Fax: 1-512-3715257

Hotel Email: sales@cphaustin.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Austin Bergstom International Airport (AUS)

- Distance from hotel: 12 MI/ 19.31 KM North West l

- Complimentary shuttle available

- From Airport to Hotel Hwy 71 north to I-183 north, 183 north to Hwy 290E, Hwy 290 E and exit on IH 35 N exit, Hotel is on right hand side

Train
Amtrak Train Station

- Distance from hotel: 7 MI/ 11.27 KM South West

- Take I-35 South to East Cesar Chavez Street.

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- Car Parking Available

- Complimentary Daily Self-Parking

- Free self-parking is available to all guests and event attendees. The hotel has over 500 parking spaces including 15 handicapped spaces located in front of the hotel.

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Hotel Highlights

We are proud to have received the prestigious Quality Excellence Award multiple times. We provide outstanding, personalized service unmatched by other hotels in Austin, Texas.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.1

based on 399 reviews
83%
Recommend This Property
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Ratings Breakdown

399reviews

  • 5 Stars
    217
  • 4 Stars
    83
  • 3 Stars
    43
  • 2 Stars
    30
  • 1 Stars
    26

Unacceptable

By

Февраль 24, 2015

This was by far one of the worst hotel experiences I have ever had. I maybe slept for 2 hours tops the entire night. People were slamming doors from 11pm to 3am. The curtain would not shut properly, allowing the light directly into our room. The maid service tried to open the door to our room at 7:45am. Buffet was less than appealing. There was construction that started early in the morning with hammering and grinding. I planned to let the person checking us out of the hotel know how horrible our experience was but she didn't even bother to ask. I don't usually write bad reviews but this was an awful experience to say the very least.

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conference food

By

Февраль 23, 2015

club

Not sure if this comment should be directed to the catering staff at Crowne Plaza or whomever was responsible for making the meal arrangements for the ACA of Texas conference. I informed the conference organizer that I do not eat meat/fish prior to the conference (but said dairy, butter, cheese, etc was acceptable). The vegetarian lunch option on Tuesday, February 17th, however, was a pretty dismal excuse. There were about 3 pasta options provided that day - all containing meat. The vegetarian option was "grilled" vegetables, 2 salad options, and bread. I say the vegetables were "grilled" because there wasn't a grill mark to be found on the squash that was overly steamed in the hotel pan. Overall pretty disappointing. Also, the conference schedule said lunch was to be served from 12-1:30 but the buffet was packed up shortly after 1PM #not that I would have wanted seconds...#. I will be submitting a similar review to the conference organizer but thought this should be passed on to Crowne Plaza staff as well.

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Good stay

By

Февраль 23, 2015

club

Spent two nights at the hotel. Good ambiance and very accommodating. Not too far from downtown and nearby attractions.
Did notice a stain on my blankets. It was minor so I didn't make a fuzz of it but I would recommend staff to not let it happen again.

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Business Trip

By

Февраль 23, 2015

club

Great Staff! Very Attentive!
Clean Room, Great Breakfast.
Enjoyed my stay.

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