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Rated 4.2 out of 5 by 232 reviewers.
Rated 4.0 out of 5.0 by Great breakfast staff but smoking in dinner area sux I stay here often. Brenda, doing the breakfast, is an outstanding employee that is not overbearing yet very attentive. Gets customer service just right. I travel a ton and she is one of the best people I have ever run into. On the other hand, I would eat here more often but the dining/bar area is constantly filled with smoke. I cant eat there it is thick (I did ONCE). Other than that courteous responsive staff. Love the gym. Hotel is convenient, clean, and a great value. December 12, 2012
Rated 5.0 out of 5.0 by Excellent hotel Though the rooms are a touch small, this is made up for and then some by the impeccable service from a very competent staff. It is quiet, comfortable, and convenient. I was there for 2 weeks, and was sad to go. December 5, 2012
Rated 5.0 out of 5.0 by Great Stay We stayed at this hotel for 4 nights. It was a great experience for the three of use. While the room maximized comfort, the great plus goes to the staff. Everyone we met was outstanding meeting our needs. The friendly nature of the people was second to none. November 27, 2012
Rated 1.0 out of 5.0 by Auto Parking You're at your own risk leaving your vehicle on this property. My auto was broken into, everything was stolen. Hotel was not very much help. They give the true meaning to park at your own risk. My vehicle was not the only one broken into and the police officer who came out to take report informed me that she has continually asked her seargent to place a bait car at this facility because of the continued thefts. Lots of freeway and air conditioner noise, probaly keeps you from hearing car alarms. lol November 24, 2012
Rated 2.0 out of 5.0 by Worst experience for the money Because a visiting football team stayed the night before and had a very late checkout, we were not allowed to check-in till after 6pm. The latest check-in time is 4pm. You should notify customers of this before the room is booked. No one could take a shower after a long drive and change clothes. Never again. Very unprofessional and looking at making double money for the night on the same room. What a joke. November 16, 2012
Rated 5.0 out of 5.0 by Helpful and accommodating The room was spacious and comfortable, but what stood out for me was that the staff, especially Lily, were very helpful to me in dealing with my logistical problems, and very accommodating of my changing itinerary. It's not downtown, so allot extra time' say 15 minutes, for traffic if your destination is downtown and you have to go at rush hour. November 15, 2012
Rated 5.0 out of 5.0 by great hotel The room was very nice. The check in staff was very helpful and efficient. The cookies were a nice touch. I would highly recommend this hotel November 14, 2012
Rated 5.0 out of 5.0 by To many good things to sum up in one title This was my first experience staying at Crowne Plaza. It was fantastic. The staff were extremely friendly, the hotel is close to restaurants, shopping centers, and the interstate. I was 7 miles from my event which made it even better. I would definitely recommend it as a place to stay. It was also very silent for a hotel in the middle of everything which was nice. The only thing I would caution against is their breakfast. I paid 14 dollars for two cups of coffee as well as a buffet. The food was almost identical to what I get in the cafeteria at my work which doesn't say much. The food is overpriced but fairly good. I don't know that I would eat there again but I will definitely stay here again. November 11, 2012
Rated 5.0 out of 5.0 by Excellent value and service I stay at the Crown Plaza whenever I'm in Baton Rouge. The staff go out of their way to make my stay as pleasant as possible. Their gym is the best you'll find anywhere. I highly recommend this hotel. October 25, 2012
Rated 4.0 out of 5.0 by Excelent customer service Employees were great, awesome customer service. Their rooms were very comfortable. October 17, 2012
Rated 5.0 out of 5.0 by Beautiful Room Wonderful room and lots of space. Got a great deal for the price. Love the elegant, glassed-in shower. The staff was so friendly. October 11, 2012
Rated 1.0 out of 5.0 by I cannot think of one reason to stay at this hotel The description for this hotel noted one of the attributes as "a quiet room"....apparently it was understood that I would overlook the noisy air conditioner and the all night traffic noise from the expressway. Needless to say did not get a good nights sleep in our concierge room. When I brought the discrepancy to the front desk clerk's attention, I was told that next time I should request a room on the back side of the hotel! There will be no next time for me. I won't even go into the rudeness of the concierge staff at cocktail time........... October 9, 2012
Rated 5.0 out of 5.0 by A quality experience The hotel has been there for a while but looks great. The renovations have increased overall quality of the hotel. The lobby was comfortable and inviting. The location is convenient for easy access, shopping and additional restaurants. October 8, 2012
Rated 5.0 out of 5.0 by fast and courteous check-in I've stayed at the Crowne Plaza Baton Rouge every May for the last six or seven years. That is when the Louisiana State Trap Championships are held and several of my fellow trap shooters and I have chosen the Crowne Plaza to stay for the 3-day event. Start with ample parking then fast and courteous check-in and then up to your room which is clean and spacious with a comfortable bed and a big TV. The bathroom is very clean and stocked with plenty of towels, wash cloths, shampoo and conditioner and a hair dryer. The hotel has a very nice lounge and restaurant. The staff is always friendly and very helpful. I have no reason to look elsewhere for accommodations. October 5, 2012
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