Rated 4.2 out of 5 by 196
Rated 2.0 out of 5.0 by Constant_traveler Not a good staff
Front desk staff needs customer service training. Hotel added "extra" charges on my bill for internet use (which never worked). Changing my rewards program to another chain based on this IGH hotel.
July 22, 2014
Rated 5.0 out of 5.0 by bigwheelsc Enjoyed my stay as always
I almost always stay at the Crowne Plaza Baton Rouge when I am in town. The service is consistently good and the amenities on the 5th floor make it an excellent value. My only complaint this time was the carpet in my room was very dirty. Everything else was immaculate and this was out of the ordinary for this hotel.
July 21, 2014
Rated 3.0 out of 5.0 by Beth1027 Convenient location
The mattress was slightly worn. The temperature in the room didn't stay consistent. I think the hotel could use an update to the furnishings and decor.
July 20, 2014