Rated 4.2 out of 5 by 100
Rated 5.0 out of 5.0 by Jason2118 在北京的首选酒店
December 16, 2013
Rated 5.0 out of 5.0 by Richard0048 The most favorite hotel and friendly service team at club lounge
Everytime back to Crowne plaza Sunpalaze Beijing, the feeling is alike at home! Especially, the service team at lounge floor has always been providing the world-glass services, of cause the lovely smiles and friendly greetings are hard to forget and indeed impressive!
Among the team, Tina Chen, Grace, Tim, Mia and Vince have always been doing great work and always willingly to offer whatever they can help to the guests, I believe that's great spirit!.
Once again, thank you so much for doing great job and wish all the best!
One of your guest,
December 12, 2013
Rated 5.0 out of 5.0 by Faune fast check out
Altough I was third in line to check out , someone came up to me and offerd to print out my bill and took care of me to check out as fast as possible. Great job!!!
December 9, 2013
Rated 5.0 out of 5.0 by DUTCHMAN58 Home away from Home
As a regular guest of the Executive floor, the staff always manges to give me a warm welcome. Good to see you again and happy to to have you around.
Any questions or request is directly given attention and solution.
Not to forget the happy hour in the lounge on the 23rd floor. After a day hard work it is always pleasant to have a relaxing moment.
Thanks Executive floor staff and keep up the good work
December 9, 2013
Rated 5.0 out of 5.0 by zhwayne Everything good
Big room, clean, quiet. Excellent service. Near subway and shopping mall.
December 6, 2013
Rated 3.0 out of 5.0 by Jinlong Not comfortable
No room service when extending two days stay . The manager of duty told that they were so busy with full reservation to forget room clean. It is first excuses I have ever heard.
The front lady told me my room was check out by somebody without my confirmation(I had already put my credit card to deploy). Then the lady was asked to check my belongs safety. Nobody care about guest's feeling till I call her again and she said that she Had made mistakes.And she asked me to put my credit card times to times as somebody checked out and my per-credit card was cancelled. Till I checked out, nobody said anything.
November 19, 2013
Rated 4.0 out of 5.0 by JustAnotherRoadWarrior Bathroom issues
Overall, room is comfortable with good amenities provided. However, there are some issues to be attended to for quality improvement.
Room is very dry, causing me to wake up at night thirsty for water
Bathroom only provides 1 soap bar, assuming that guest will use shower gel in the shower stall which is not the case for many people including me
Water leaks from the shower door seam and made the bathroom floor wet and slippery . Bathroom marble floor is stained with water circles and looks dirty, possibly due to water leaking issue from the shower door.
November 15, 2013
Rated 4.0 out of 5.0 by Joe131 整体感觉不错
November 7, 2013