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Rated 4.4 out of 5 by 164 reviewers.
Rated 4.0 out of 5.0 by 很便利,整体很舒适 整体都很不错~交通比较方便,旁边有商场 不过窗外景色很一般 淋浴里面的大理石凳设计及很实用 不过坐上去冬天也太凉了吧!有没有想过这个问题啊! January 18, 2014
Rated 4.0 out of 5.0 by Lousy Room Service Room service was cold and very slow - too tired and too late to complain but will not order again ! January 17, 2014
Rated 4.0 out of 5.0 整体性价比还可以 1、从内部环境、房间舒适度等觉得还可以、预订的客房满员能够给予免费升级。 2、在电话预定客房时候,预订部并没有要求进行信用卡抵押,而客人要入住前一天却电话通知要求进行信用卡抵押,不给抵押,不能够保障18:00点以后到达而预留房间,这点是不满意的,作为会员或者多次入住酒店人员,希望酒店还是应该相信客人有信誉的,信誉也是相互的,我也希望高兴的下次再入住。 3、希望冬季增加房间加湿器,感觉很干燥。 January 14, 2014
Rated 5.0 out of 5.0 by Good location, good service Upgrade to Executive Room for free then enjoy free breakfast with my families. Like shuttle bus to Global Trade Center. January 14, 2014
Rated 4.0 out of 5.0 by 硬件设施不错 酒店的硬件设施不错,床非常舒适,可惜浴室排水不好,沐浴用品质量也很一般。服务不错,退房之后发现充电器丢了,很快就找回来了 January 14, 2014
Rated 4.0 out of 5.0 by Great hotel Great rooms, staff is friendly and an excellent gym. I would definitely return to this hotel during my next stay in Beijing January 14, 2014
Rated 5.0 out of 5.0 整体很棒,就是淋浴器不太灵光 其它都很好,有一晚淋浴器水量出了问题,又不方便喊客房服务,望以后多多检修卫生间设备。 房间可再多放点瓶装水。 January 13, 2014
Rated 5.0 out of 5.0 by 游泳池水温很好 游泳池水温很好,很适合小朋友游玩,但中午行政酒廊的服务人员有些冷淡,不能主动提供倒茶等服务,晚上HH的服务人员服务态度很好 January 13, 2014
Rated 5.0 out of 5.0 舒服的枕头,安静的空间 很舒服的枕头,和电视广告片中JENNIFER小姐的感受一样。 总体感受非常好。 唯一感到不足之处:可能是次日早晨起的有些早(6:00),管道热水尚未开始循环到位,浴室的淋浴花撒水一直是温的,调不热,而头天晚上的水很热很舒服。 January 13, 2014
Rated 5.0 out of 5.0 服务和设施很好 微笑的服务,美观整洁的设施 入住和退房非常有效,碰到问题时都可立即解决 地址位置好,打车和餐饮都非常方便。 January 13, 2014
Rated 5.0 out of 5.0 by 细节决定成败 服务就是比拼细节。您花多少时间和心思在客户上,客户一定可以体会到。硬件有奢侈,豪华,简洁之分,但细节的安排仍然很重要,比如床头是否有总开关,无需下地一个灯一个灯的关闭。 服务是个软性的指标,比如对客人入住的关怀,包括快速识别身份,房间的提前安排个性定制,离店的快速结帐等等。现在技术的发展早已可以让酒店像商店一样了解并记录客人的习惯爱好,然后相应调整,借着酒店的网络每当客户入住任一家皇冠都可以有宾至如归,服务贴身的感觉。 January 12, 2014
Rated 4.0 out of 5.0 舒适的床 总体来讲北京新云南皇冠假日酒店在位置和酒店服务来讲是令人满意的。可惜是周边的环境和交通不是特别的方便和良好。希望能就这些方面进行改进,提升酒店的服务品质。 January 12, 2014
Rated 4.0 out of 5.0 by good I will come here next time!good!good! My Crowne Plaza stay experience is pleasure!Thank you! January 9, 2014
Rated 4.0 out of 5.0 by 整体环境优良 酒店整体环境优良,卫生间很大,客房卫生,有很大的商务厅。 不过客房靠窗的位置一直有冷风,其他人没有发现这样的问题,可能只是部分客房。 January 9, 2014
Rated 4.0 out of 5.0 by competent staff I was there for 1 week around Christmas. I liked the stay very much, breakfast is great, especially the soup-corner! will come back. January 6, 2014
Rated 5.0 out of 5.0 by 舒适的商务出行目的地 商务出行的时候长期入住本店,服务态度很好。 卫生干净,客房服务人员非常贴心, 送餐服务的质量很高, 可惜白金卡却不包含早餐。遗憾。 January 6, 2014
Rated 5.0 out of 5.0 by 干净舒适,服务很好 酒店整体服务很不错,环境设施齐全。酒店早餐比较丰富,菜品新鲜。由于北方的关系冬天天气很干,建议是否可提供加湿器给需要的顾客。 January 5, 2014
Rated 5.0 out of 5.0 by great experience 洲际酒店集团旗下酒店的床品确实值得推荐,一如既往的好,大堂水吧的表演也很不错,而且一直表演到很晚,6楼泳池也很不错,还有温泉按摩池 January 3, 2014
Rated 5.0 out of 5.0 by 住过3次了 住过3次了,也在里面办过会议。 个方面都很好,就是位置稍微有点偏,有些司机不认识。 然后就是我觉得房间的灯光有些暗。 其他都很好 January 2, 2014
Rated 5.0 out of 5.0 by 一次舒适的体验 很不错的酒店,前台的服务很好,在得知我第二天一早就要赶火车,当即就和礼宾部联系,让组织第二天的早上的出租车。 礼宾部也很热心的帮联系了第二天的出租司机,使得我第二天非常方便的就抵达了火车站,很方便。 酒店的内部设施也不错,早餐很不错! January 1, 2014
Rated 5.0 out of 5.0 by Good location and service Very nice hotel with good service. Will come back again. The hotel requires 5 more stays so as to offer executive status to a P member. one suggestion on breakfast: need more varieties, kind of simple. December 24, 2013
Rated 4.0 out of 5.0 by review of Beijing Sun Palace Good, thanks for you support during my biz trip in BJ. December 24, 2013
Rated 5.0 out of 5.0 设施都不错,客房比较宽敞,就是早上的时候出租车很难打 东北三环附近,设施都不错,客房比较宽敞,就是早上的时候出租车很难打,我8点半冬天的寒风里排队等了半小时才等到 December 20, 2013
Rated 5.0 out of 5.0 我在北京出差的首选酒店 这家酒店环境以及房间卫生情况很好,如前台Laura等员工素质较好、服务意识很强,入住后感觉身心都很舒适,以后到北京出差会首先考虑入住这家酒店。 December 19, 2013
Rated 5.0 out of 5.0 by Comfortable living experience Very comfortable room facilities, warmly housekeeping and front desk, quite. Hopefully can get better view room next time, and if there is air conditioner/air warmer in room next time in winter season, will be appreciated. December 16, 2013
Rated 5.0 out of 5.0 by 在北京的首选酒店 毫无疑问,北京新云南皇冠假日酒店是我出差到北京的首选酒店。酒店位置交通便利,并且有班车送我到工作地点。酒店大堂非常大气,前台服务人员态度热情,房间舒适,确实有一种家的感觉。早餐品种丰富多彩,环境优雅。如果说有什么需要改进的话,上网速度再快一点就好了。 December 16, 2013
Rated 5.0 out of 5.0 by First choice in Beijing Although there are lots of IHG group hotels, Beijing Sun Place Crowne Plaza is no doubt the first choice when travel to Beijing. December 16, 2013
Rated 5.0 out of 5.0 by The most favorite hotel and friendly service team at club lounge Everytime back to Crowne plaza Sunpalaze Beijing, the feeling is alike at home! Especially, the service team at lounge floor has always been providing the world-glass services, of cause the lovely smiles and friendly greetings are hard to forget and indeed impressive! Among the team, Tina Chen, Grace, Tim, Mia and Vince have always been doing great work and always willingly to offer whatever they can help to the guests, I believe that's great spirit!. Once again, thank you so much for doing great job and wish all the best! One of your guest, Richard December 12, 2013
Rated 5.0 out of 5.0 by fast check out Altough I was third in line to check out , someone came up to me and offerd to print out my bill and took care of me to check out as fast as possible. Great job!!! December 9, 2013
Rated 5.0 out of 5.0 by Home away from Home As a regular guest of the Executive floor, the staff always manges to give me a warm welcome. Good to see you again and happy to to have you around. Any questions or request is directly given attention and solution. Not to forget the happy hour in the lounge on the 23rd floor. After a day hard work it is always pleasant to have a relaxing moment. Thanks Executive floor staff and keep up the good work December 9, 2013
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