Rated 4.2 out of 5 by 95
Rated 4.0 out of 5.0 by HF365 为了米线愿意不断去住的酒店
August 10, 2013
Rated 3.0 out of 5.0 by KCS123 Found blood stains on bathroom floow
I had urgent business trip to Beijing and when I checked in, it was already midnight.
Initially I thought it was just some red markings on the marble floor so I used a bath towel to check it. I was shocked to see blood stains on bathroom floor. It should not be the case for such a hotel chain.
I was too tired to change room so I avoid the blood stains when I moved around the bathroom.
Please have the cleaning folks do a detail cleaning. I did notify the front desk when I checked out next morning.
August 3, 2013
Rated 5.0 out of 5.0 by MustStay Great Stay at Crowne Plaza
I have been staying regularly and thought of just dropping a few notes on the experience I've had with your hotel.
Firstly, I must commend on all the staff, especially the front desk, restaurant, lounges, and the housekeeping team for making my stay more than comfortable and enjoyable, It is always consistent service provided with a great smile.
The food served and the ambience at the restaurants are always delicious and pleasant and will make the most boring business dinners exciting as well as the eat alone dinners enjoyable.
The gym is well equipped and maintained. Staff are great and will always greet with the same warm smile whether i'm the first or the last visitor to visit the gym.
A great place for me to stay whenever i visit beijing.
Thanks for everything.
July 30, 2013
Rated 5.0 out of 5.0 总体不错
July 25, 2013
Rated 5.0 out of 5.0 by takaopan Very nice experience as usual by CP
This is my first time stay this Sun Palace CP. CP always impress me quite a lot from different location and so is this one. Therefore no surprise and it is good as always. PS: one PLUS here is the lounge and executive floor, quite spacious and impresses me. I would like to stay the same room same hotel next time in BJ.
Only difficulty is the location, where you only have parkson nearby.
July 23, 2013
Rated 1.0 out of 5.0 by Bm1402 Though hotel room is comfortable to stay but the staff service and response is not good.
Hotel room is only cheap and rest of the other services e.g. food at the restaurant option is limited and over priced.
The customer service is not good at the hotel therefore i will not recommend this hotel to anyone.
Another incident during my stay-
My other experience is regarding the use of Club lounge, I am platinum member but when i went to club lounge, then customer service suggested that i will have to pay for service because hotel upgraded my room( the upgrade was never requested).
I hope this helps.
July 19, 2013
Rated 4.0 out of 5.0 by myckie Great choice for business trip
The place is very well-know by the taxi drivers and right outside the northeast 3rd Ring Road. However the transportation is bit difficult as the road is not good designed and takes a long detour to get there. Good thing is it's always easy to get a cab from the hotel. Staff are friendly and helpful. Room is big and comfortable. Nice bed and soft beddings which gave me two well-rested nights. I'm not sure but I got a call from reception that my neighbor room complained my TV was too loud... but I mean, really? Is the wall that thin? anyways... The hotel is a good choice for business trip, as the room rate (comparatively) lower than the same brand and other similar ones at other locations.
July 15, 2013
Rated 5.0 out of 5.0 by JL393 great Hotel
My first stay at the Sun Palace and will keep on the list to stay there again.
June 29, 2013
Rated 3.0 out of 5.0 by YesMan 第三次入住！
June 20, 2013
Rated 5.0 out of 5.0 一个值得推荐的酒店！
这是我第一次入住IHG旗下的CROWNE PLAZA 品牌酒店，之前一直都住IC，这次的入住让我改变了 CROWNE PLAZA 不够高端的错误偏见。入住前一天，酒店的 Annie 非常贴心的发来了关于入住日天气的温馨提示，让我倍感温暖。入住时酒店也直接为我升级至行政楼层，且服务够专业够细致。
June 20, 2013
Rated 5.0 out of 5.0 by Nick0618 Benchmark hotel
It's a quite good hotel with good atmosphere. Nice hotel staff, pay quite much attention to details. Especially, towels are quite new and with very good quality. And the mattress is very comfortable with the brand king koil.
Really a good experience and worth for recommendation.
June 18, 2013
Rated 5.0 out of 5.0 by hsc1111 good family holiday
the staff were very attentive and helpful. they helped make our family holiday in Beijing a great success.
room was spaious on the 'Club Floor' and the room and breakfast rate was good value considering the price at similar type hotels in Beijing.
only complaint was that the signage for the parking and the policy that you pick up tickets at the conceierge and not the parking attendant was a little inconvenient.
June 17, 2013
Rated 4.0 out of 5.0 Helpful and sincere
The reception is good and very sincere when we asked for help. The most important thing is that the staff can provide some possible solution to us.
May 23, 2013
Rated 5.0 out of 5.0 Almost thing is good, but Poor Wifi environment in room
Almost things is good and best. staff is also kind.
but the wifi RF signal is bad.. so please renewal wifi RF environment in room.
May 22, 2013
Rated 5.0 out of 5.0 by Opirus 非常好的入住体验
May 19, 2013
Rated 5.0 out of 5.0 by William2013BJ Comfortable bed and excellent service
Food and service at Red orange are great ! I also love the swimming pool very much.
May 15, 2013
Rated 4.0 out of 5.0 by Bella1217 good value
Everything is good except for the geographical location.
May 12, 2013
Rated 2.0 out of 5.0 by EMH60 Ambassador status recognation
Staff didn't recognize my ambassador status even after I mentioned them my account details because I didn't receive yet my ambassador card/package!!
May 11, 2013
Rated 2.0 out of 5.0 by Sabrinagsm 被子太厚了，空调也热，早餐很一般
May 6, 2013
Rated 5.0 out of 5.0 by Howard1981 Yunnan impression
It's traditional festival "Po Shui Jie" in Yunnan province at those days, and hotel organized folk dance, local food, etc. it's impressive.
May 5, 2013
Rated 5.0 out of 5.0 by yangxinr 真的挺好的，感觉不错
May 2, 2013
Rated 5.0 out of 5.0 by BaltaS Excellent, Best place to stay in BJ
I don't usually write reviews, but I need to share this as the staff it's great, Hotel is supper modern, nice and with some impressive arquitecture that will not disappoint.
From the supper high 7 stories high lobby to the bars and Gym this hotel has everything I ever needed in China, It's a real pleasure to come back here every month while in Beijing.
I have tried hundreds of Crowne, Interc, Holiday hotels around the world and this surpass all expectations.
From the staff at the FD, the restaurant to the awesome girls (Erina, Tina, Candy, Grace) at the top flor Business Lounge, (yes this Hotel does honor and will honor your PC Status, Always) to the amazing General Management team and the outside staff, will make you feel at home away from home, Will keep coming back, Thanks to all the CP Sun Temple Team!
April 30, 2013
Rated 5.0 out of 5.0 入住体验
April 24, 2013
Rated 5.0 out of 5.0 值得推荐的酒店
April 23, 2013
Rated 4.0 out of 5.0 by ssfr 在北京还算不错的酒店
April 21, 2013
Rated 2.0 out of 5.0 by brianta Room is old!
The room is old, it doesn't worth for the price that I paid for.
April 21, 2013
Rated 4.0 out of 5.0 by flyover6000 A good place to stay
A typical Crowne Plaza hotel with good service, can be stay for next time
April 17, 2013
Rated 3.0 out of 5.0 by JonBg Dirty
Considering the price and status of this hotel it leaves much to be desired regarding cleanliness. Room carpet and curtains were dusty. Bathroom tiles had old dirt. The glass wall between room and bathroom was badly smudged. In the lobby, glass tops on tables were dirty. Can't help wondering how clean the rest of the hotel was, e.g. the kitchen.
Also, sound insulation was poor. We could hear conversation in next room.
One more thing: getting to the hotel from the airport was a real pain. The taxi had to drive past the hotel and spend an extra half hour making two u-turns on the ring road in very heavy traffic. The fare was as expected so I don't think the driver was padding his fare.
April 11, 2013
Rated 2.0 out of 5.0 by smoth 第一次入住俱乐部房的遭遇
April 10, 2013
Rated 4.0 out of 5.0 by June33 great swimming pool with great service
comfortalble bed with different pillows.the hotel facilities are new and good.I love the swimming pool .
April 5, 2013