Rated 4.2 out of 5 by 95
Rated 5.0 out of 5.0 by vivianbse 很舒适，无以伦比
April 1, 2013
Rated 3.0 out of 5.0 Pool experience
I was working till 2am in the deep night and expecting a good sleep here. However, I was frightened by the radio sound which suddenly
Turned on in 5am. If there is no ghost issue, I believe this shall be the mistake that the house keeper forgot to reset the alarm.
I cannot sleep then...terrible experience,
February 25, 2013
Rated 5.0 out of 5.0 by hsc1111 Super Staff and Comfy Room
I'd highly recommend this hotel.
I was in Beijing to ski on the weekend with family (the hotel has VERY convenient access to the main expressway out to most of the ski hills & the airport) and for business meetings on Monday.
Although it is a little difficult to get a taxi in the morning, I found that the staff were very helpful getting me a car.
The room we had was very comfortable and even with an extra folding bed (cot) added, there was still lots of room to walk around.
For room service they had an excellent footlong hot dog with homemade relish and seasoned fries - best hotel hot dog/burger I've ever had!
January 31, 2013
Rated 4.0 out of 5.0 by Charlie1981 不错的酒店，总体很好
January 12, 2013
Rated 4.0 out of 5.0 by greek1949 地理位置方便
January 7, 2013
Rated 2.0 out of 5.0 Dated bedroom, disappointed servcie.
Check-in with difficulty as room rate was not correct, then, we were checked in to a very run down bedroom and it required immediate repair. There was a piece of wood board sticking out of the wall skirting, very flirty carpet with many stinks on it, warbobe couldn't close properly. After requested room change, we found out the shuttle service was not available and the hotel was under renovation, that would be noisy during day time. Those were not mentioned in the website. Quite disappointed trip after all.
January 3, 2013
Rated 3.0 out of 5.0 by Noeny Nice hotel, but some things can be better
Beautifull building with comfortable room. Nice bed and clean and modern bathroom. I was a bit disappointed about the quality of food in the Orange restaurant. The food from the buffet was too cold. Also the staff in the restaurant speaks hardly any foreign language. The staff at the front desk is very helpfull and serviceminded. Overall I had a pleasant stay
December 12, 2012
Rated 3.0 out of 5.0 by phoenix Comfortable bed and nice bath accessories
1. recommend to others to stay
2. the noise of train at 1807 was a little loud.
December 10, 2012
Rated 4.0 out of 5.0 by RealBird 整体感觉良好
December 6, 2012
Rated 5.0 out of 5.0 by JohnnyCN Excellent experience
new and confortable room and facilities, good service and stuff smile make you feel warm.
But Taxi was not easy to fond during rush hour, any solution?
December 6, 2012
Rated 4.0 out of 5.0 by SYKOH Everything is good except...
Everything is good except Internet speed is super slow.. No doubt it is free but at least should have improved it.
November 19, 2012
Rated 4.0 out of 5.0 by Littletoy 感觉很不错
November 19, 2012
Rated 4.0 out of 5.0 by arachnidae Not a bad hotel for short stay
Location is about 30-minute drive to the Capital Airport. Not recommended if you're travelling by train (South Station) since you need to go thru all the packed traffice. There's a tube station 10-minute walk away.
The swimming pool was under maintenance for about a week which was quite disappointing. Staff are polite and helpful. Food was so so...
Well, overall, it's not a bad hotel for short stay.
November 12, 2012
Rated 5.0 out of 5.0 无与伦比
November 2, 2012
Rated 3.0 out of 5.0 by YesMan 住过最失望的皇冠假日品牌酒店！
October 26, 2012
Rated 4.0 out of 5.0 by ocotopuser 总体一般的酒店
October 17, 2012
Rated 5.0 out of 5.0 by CHRIS2012 Completely agree. Comfortable bed. Beautiful room. Excellent Room and Cleaning service.
I enjoy my stay at Crowne Plaza Sun Palace, Beijing.
However, there is one issue I need your help.
I have not yet received the bonus points from Priority Club for my stay here.
Kindly follow up.
October 8, 2012
Rated 2.0 out of 5.0 by EDDIE69 Poor food and service esp. in western restaurant
Not professionalism; poor food quality in breakfast and lunch
September 29, 2012
Rated 4.0 out of 5.0 Nice Room and Comfortable bed
My reservation is a club room with king bed, and it was upgraded to a Suite due to my Platinum membership. The room was very nice and cozy.
I can see GM everywhere, she was very nice and friendly.
It's OK for me not receiving an welcome letter, but it made me feel that I was NOT respected because I found the welcome letter to previous customer stayed in same room.
Someone cut in line while waiting for taxi and hotel staff did nothing to stop them......
September 24, 2012
Rated 4.0 out of 5.0 by elie0501 安静宽敞，服务亲切
September 22, 2012
Rated 5.0 out of 5.0 by lilyandcy Very nice 5-stars hotel
Very nice and comfortable hotel in Beijing.
I arrived late that day and front desk helped me to promote the room to executive floor.
Safe and secure elevator.
September 14, 2012
Rated 2.0 out of 5.0 by Ferdinand loud rooms
i had a room on the 7th floor and my windows where located to the indoor yard. there was continuous noise and i waked up 4 time until 4am.
i asked the front desk to report to their manager and expected a reply, which seems hasn`t been done. She also made the impression as she did not care at all.
September 3, 2012
Rated 5.0 out of 5.0 by RealBird 服务态度很好，一楼的Singer非常棒！
August 27, 2012
Rated 5.0 out of 5.0 by SimonC Good foods, good smile
Rainbow, the Yunnan Cuisine restaurant, boasts a special menu unique to the likes in BJ; the food of Sun Palace, the Cantonese restaurant, also tastes good; better news is that there are quite some budget-line dishes.
The sales department and room service may offer something small but complimentary.
Room size is 30% bigger than that of the crown plazas at airport and in city center.
Overall as good as the Zhongguancun one (the IT district one), but the whereabouts have much more trees and flowers.
The room rate had doubled in 2 years, guess many passengers agree to my appraisal, but I regret to see the standard room rate had been doubled in 2 years ;-p
August 20, 2012
Rated 4.0 out of 5.0 comfortable stay experience
The room decoration is brand new with mixture metal and glass feeling, looks hi-tech with wider room view sign.
bed is nice, show room is my favor. overlla nice.
August 16, 2012
Rated 4.0 out of 5.0 by zhouygg 新云南皇冠假日酒店
August 9, 2012
Rated 5.0 out of 5.0 by Bill Good enviroment and excellent service
This is new Crown, and service is excellent, and all the enviroment is very good.
June 3, 2012