Rated 4.1 out of 5 by 77
Rated 5.0 out of 5.0 by 7788 值得推荐
October 20, 2013
Rated 4.0 out of 5.0 by Chinacharlie Attentive staff but not the room I booked
Did not get the room I booked or paid for, 2 double or queen beds. Got a king with a cot instead. I got stuck on the uncomfortable cot but was told the king was very comfortable. Only there one night so made due.
Suggestion: when you send reservation confirmations for properties in China, include the address written in Chinese characters to show taxi driver. My phone number is from another province so the front desk phone number on the confirmation did not work either. Very hard for Foreigners to tell a taxi where they want to go.
Appreciated the free drink on arrival, needed it by then. Too bad the AC was still blasting mid-October and the lobby lounge was too cold to relax.
October 19, 2013
Rated 5.0 out of 5.0 by MikeTU Excellent Service
The staff was very attentive and friendly. We had a great stay. My only problem is that taxi drivers have no idea where to find the hotel. We had to call from the taxi every time we took one to the hotel.
October 19, 2013
Rated 5.0 out of 5.0 great service
very nice. recommendable.
near subway station.
near center of town.
October 15, 2013
Rated 5.0 out of 5.0 选择没错。
October 12, 2013
Rated 5.0 out of 5.0 by Mike2724 Comfortable bed and great service
Everything is perfect. Comfortable bed and great service.
October 4, 2013
Rated 5.0 out of 5.0 by Doucet82 The Spot to Stay
My Girlfriend and I currently live 2 hours outside of Beijing. We often travel to Beijing to get away from our small town and to relax. The Crowne Plaza was a great discovery for us. The location, service, and comfort keep us coming back time and time again. It's great for when in town for work or pleasure. We will be returning here time and time again. As well recommend anyone travelling to Beijing and looking for comfort.
October 3, 2013
Rated 1.0 out of 5.0 最荒唐的一次入住！
October 3, 2013
Rated 4.0 out of 5.0 by Doctorcheese Best Location in Beijing
I love this location and the 5000 bonus point rooms. Occasionally the rate is excellent on this hotel. Great things at or near this location. My favorite location in Beijing for overnight.
October 3, 2013
Rated 5.0 out of 5.0 by Enso 完美的体验
October 3, 2013
Rated 5.0 out of 5.0 by Zenith Great Service，kindly staff，comfortable bed
Upgraded my room to duplex suite room for free， great experiences.
September 30, 2013
Rated 3.0 out of 5.0 by amy422 comfortable pillow
good location，next by the U-TOWN，mom loves it and will choose when next time come to beijing
September 25, 2013
Rated 5.0 out of 5.0 by zhizhi 满意！
位置不错 离地铁站不远 路上还路过外交部。大堂员工比较热情 客房比较满意 很干净 卫生间也很大 有淋浴和浴缸 女儿在浴缸玩得很开心！
电视略小 没有免费无线网络提供 听说2014年才可以给CLUB会员提供免费网 不明白提前提供又能怎么样 总体来说比较满意 退房很快很方便！
PS 不足之处 ：酒店门童不够热情 进出都不会问候的。而且有次老公和女儿从转门出来 后面有员工搬东西导致大门停止转动 老公回头看他们 他们也没反应 还继续搬东西 也没有道歉 这点感受很不好！人又不多 等客人出去再搬东西就不行么？？希望这点以后得到改进。
September 24, 2013
Rated 5.0 out of 5.0 by x4252 装修非常新的酒店
September 23, 2013
Rated 4.0 out of 5.0 by Nordic888 good staff
Good hotel but seems a bit to respond to guest request.
Understaff with bell boys
September 22, 2013
Rated 5.0 out of 5.0 by QuinnHAL Staff are willing to go the extra mile to help their guest
I was on my business trip in Beijing and the hotel staff maintained a very positive attitude and ensured I felt welcome during my stay. Everyone, from registration, concierge to room service, was extremely helpful and treated me with dignity and respect. I was amazed at the consistency in their performance and willingness to go the extra miles. The hotel staff was well groomed and took pride as representative of the IHG chain.
I am eager to provide positive feedback about my stay and appreciation.
September 20, 2013
Rated 4.0 out of 5.0 by YesMan 多次入住！总体善可！
September 19, 2013
Rated 5.0 out of 5.0 Great hotel to stay with in Beijing
This is the best hotel experience I ever had in Beijing downtown, good service level and nice location, I'd like to recommend it to business travelers and I'll definitely stay with it for coming Beijing trips either business or leisure ones!
September 17, 2013
Rated 4.0 out of 5.0 by greencloud Nice hotel to stay
This is my first stay in Crowne Plaza, the front desk staff are very nice, they can recognise my membership status quickly and offer me a coupon of free soft drink.
The room is upgrated and is very comfortable, I will choose Crowne Plaza next time when I travel in Beijing or other places.
September 10, 2013
Rated 3.0 out of 5.0 by Kyle29 experience in U-town
Overall, U-town crowne plaza is a good place to choose, very near the fancy entertainment. Front desk is very helpful, though other staff need more training. I barely can say my whole request when speak to the service center before she hang up. Room is not so tidy after cleaning.
August 21, 2013
Rated 4.0 out of 5.0 by Jy88 I stay here every time I go to Beijing
I travel to Beijing many times each year. I always stay in U-Town. I am never disappointed.
August 14, 2013
Rated 4.0 out of 5.0 by SNPIrwin Nice staff and good service
The manager apologized to me very very soon after my room was enter with the NO DISTURB sign on by some careless staff. I also feel content with the reaction of the hotel for the accident: I was provided with a breakfast on the VIP storey.
August 11, 2013
Rated 5.0 out of 5.0 by YUPEI Hotel overall feeling is good, the price is a little expensive
Hotel location is very good, the space of senior big bed room is not big, small breakfast dear. Hotel, the waiter attitude is very good.
August 4, 2013
Rated 4.0 out of 5.0 Great location
The hotel's location is good, convenient for shopping and dinning, even close to the area which full of kinds of bars. The bed is comfortable, however the cleaniness could be improved because upon my arrival I found hair in the bathtub and on the second day a pen on the carpet under the curtain. The staff was polite and helpful, but there is no charger of iphone 5 provided at concierge when I asked which I think is not acceptable. Furthermore, the shower area is too small.
August 1, 2013
Rated 5.0 out of 5.0 by bonny 非常喜欢
July 20, 2013
Rated 5.0 out of 5.0 by johno23 great location.
U-Town as a base for exploring Beijing is often overlooked.
The location is good with easy shopping both Western and Chinese style within walking distance.
Just about any point of interest in Beijing is easily accessable from here.
Taxis in China are still very affordable and offer a level of comfort for getting around that makes cities as Beijing very enjoyable.
The hotel itself is very comfortable and the staff with their attitude is second to none.
Staff at all times courteous friendly but never in your way.
July 19, 2013
Rated 2.0 out of 5.0 by Americhin An expensive shoe box
I spend a lot of time in IHG properties and this room was one of the smallest (including Holiday Inn Express). As a platinum member I stay on club level floors usually. I stayed in a club level room this time too and according to the evacuation map on the back of the door, all the rooms are basically the same size. This room was small! I am not even sure they have the required minimum distance between the end of the bed and the dresser. every way you turn you are about to run into something.
I think what makes it worse it that fact that they overdid the decorations in the room, making the room look and feel ever smaller. A day bed a meter from the bed with so many pillows that there is really no place to put them all if you should decide you want to sit there. A four meter high ceiling with a chandelier in a room that is not ever 4 meters wide? it feels like a vertical tube. Please put in a loft of something. The website photos of the rooms are deceptive.
Add to this the room rate and it leaves me scratching my head. I had spent the previous two nights in two different Intercontinental Hotels in China, one even in Beijing, but paid less and got LOTS more.
My bet is that they do so well with the government affiliated stays and catering that they are not that interested in in winning or keeping other business.
Advice... Save your money and keep looking.
July 13, 2013
Rated 4.0 out of 5.0 中规中矩的酒店
July 8, 2013
Rated 5.0 out of 5.0 by Yinsor 北京性价比较高的酒店
June 17, 2013
Rated 5.0 out of 5.0 by klaatu Great experience
It was a great experience staying at the hotel. The rooms were new and clean, the restaurants offered delicious local and global dishes for breakfast, and the staff were very kind and helpful. I would definitely stay there again when I visit Beijing next time.
The only small complaint is that some staff in guest service do not seem to speak good English and the club lounge lacks diversity in drinks and food.
However, overall I must say it is one of the best hotels I've ever stayed at in Beijing.
June 17, 2013