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Rated 4.3 out of 5 by 143 reviewers.
Rated 5.0 out of 5.0 by Excellent service and characteristic breakfast To be honest, this stay was out of my plan but I would say it was absolutely beyond my expectation. The receptionist was kind and friendly, so was the staff in the club lounge. Thank you again,to that beauty (sorry for the memory loss) in the lounge, to help me find my hat. Besides, the breakfast was mingled with local food (such as JIAN BIN GUO ZI), and I would say it was that JIAN BIN GUO ZI of 5-star hotel quality. June 19, 2014
Rated 5.0 out of 5.0 by 房间舒适 我的房间是1502, 房间宽敞明亮, 且厕所和浴室独立分开, 显得高档大气; 浴室也较大,给人舒适的感觉; 门廊带有拐角, 保障住客的私密. June 16, 2014
Rated 4.0 out of 5.0 by tolles hotel, guter service, sauberkeit und elegant War ein erlebnis,dort zu wohnen, hervorragendes frühstück, ein kleines minus ,dass die bar abends sehr früh schliesst June 13, 2014
Rated 4.0 out of 5.0 by 环境舒适,交通便捷 该酒店位于公司附近,且交通极其便捷,是我出差住宿的第一选择。酒店环境舒适,周边购物,用餐也十分方便。很适合商务旅行。 June 13, 2014
Rated 5.0 out of 5.0 by 整体来说非常的赞 这个酒店整体来说超乎了我的预期,非常的好。但是有一个小意见`就是能不能小水吧免费呢?我在北京入住很多酒店水吧都是免费的。 June 12, 2014
Rated 5.0 out of 5.0 by One of the best CP in China Just a short leisure stay in Beijing by cashing some points. Very nice hotel and in my experience, one of the best Crowne Plaza in China. June 9, 2014
Rated 3.0 out of 5.0 by Wrong room type I reserved a no smoking room but was assigned to a smoking floor. I can accept different bed type but cannot accept different room type because smoking and no smoking room is the most fundamental selection for a guest. June 5, 2014
Rated 4.0 out of 5.0 by 床舒适 房间偏小,灯光偏暗,房卡开电梯和房门时好时坏。 早餐环境不错,食物也还行。酒店的香薰不是很合我的口味。 大厅和悠唐商场是连着的,这点比较方便。 June 5, 2014
Rated 5.0 out of 5.0 by 服务一流 整体不错,值得再次入住! 房间挺舒服的,餐厅也不错,能多一点中餐就更好了! 会议厅也很大很漂亮,茶歇很好吃! June 4, 2014
Rated 5.0 out of 5.0 by 床铺舒适 飯店位置很棒, 去吃飯及逛街都非常方便, 健身中心的設施也不錯,下次來北京還會來住, 總體來說這間Crown Plaza Hotel 很棒. May 31, 2014
Rated 5.0 out of 5.0 by 旅行中值得信任的落腳處 旅行中的所見所聞, 總是化做無限回憶收藏在相機中, 但卻因為一時的不注意, 將相機遺留在大堂吧中. 等到隔日慌張想起, 在詢問前台服務員後, 才發現失物被妥善保管著. 拾回了短暫遺失的回憶, 也更增強了對飯店品牌的信任. 如果可以, 請飯店經理表揚於5/24晚間拾獲相機的大堂吧服務員, 以及5/25清晨協助尋找相機的前台服務員. 只倉促地停留一晚, 未能向這兩位服務員好好道謝, 這是個人遺憾之處. May 29, 2014
Rated 5.0 out of 5.0 by Excellent Hotel Other than choosing the Sun Palace Crowne Plaza which is much closer to the airport, this hotel basically offers whatever you needed. A very great location with shopping mall and restaurants around hotel, it is also next to the subway station. May 28, 2014
Rated 3.0 out of 5.0 by A blemish on an a perfect holiday Generally we had a wonderful time on our holiday in China. The massive cities and booming population was almosr in comprehensible to us. We were bowled away by the natural beauty of its countryside. However the one thing that marred this experience was the inability of the locals to line up at stores. They took every opportunity to cut in front of me. I don't mind this at the outside shops. But I certainly did not expect it at my own hotel. At our last day of breakfasr I went down to the restautant and lined up for a table. I was the only one in the queue. A girl came up to me but in the meantime 3 chinese came up from behind me and she served them first. I gave her a look & although she knew I was not happy she did not aplogise for serving them first. At that point I was glad we were going home where courtesy to others was the norm. May 20, 2014
Rated 5.0 out of 5.0 by Great stay Great location, wonderful rooms. Only downside is that it was pretty windy and it can be easily heard in the rooms, as can the street noise in the morning. May 15, 2014
Rated 5.0 out of 5.0 by excellent hotel In China crown plaza is trusted international hotel brand, I am really happy stay with. Everything is excellent, except I hope improve wifi signal issue, make more convenient for ihg loyal members. Thanks May 8, 2014
Rated 5.0 out of 5.0 Good Rate for my stay Excellent room charge and service based in good localtion Great for stay and will come back soon. May 7, 2014
Rated 5.0 out of 5.0 by 住了好多年的酒店 这几年只要去北京,除了转机的时候住机场附近的那家皇冠假日以外,基本都是住这里。地理位置很好,旁边就是悠唐广场,吃饭逛街看电影都很方便。酒店的设施和服务都不错,就是叫餐不好吃。 May 6, 2014
Rated 4.0 out of 5.0 by holiday Lot of noise form construction work, jackhammer noise started very early in the morning, this should have been informed prior to booking, but not done . Beside this overall stay was good. May 6, 2014
Rated 5.0 out of 5.0 Great stay memories I am very pleased to say that this hotel are one of the best hotels I stayed in Beijing. Valued hotel. May 5, 2014
Rated 4.0 out of 5.0 by Great service The location of this hotel is perfect to my customers. I live in this hotel mainly due to closing to the customers. Overall conditions, quality and service are good except room rate little bit high. The only inconvenience is difficult to get cab sometimes though this is normal status in Beijing. However, I hope that you can make it better than other hotels and it becomes your privilege. May 4, 2014
Rated 5.0 out of 5.0 by Nice Experience in Crowne Plaza Chaoyang U-Town Very polite and helpful staff. I can get anything I need. The location is very good that underground is near and many restaurants are around the hotel. Like to mention that there is a food street within a few minutes walk. I took one of my favor dish "Xin Jiang Big Pan Chicken" from a native Xin Jiang restaurant. Moreover, it is not too far away from the airport. One complaint is the toilet is a little high. I am about 5 feet 6 inches. When I did number 2, my feet could not reach the floor. When I talked to the staff, they invited me to change the room immediately. I like the responsibility of the hotel and the staff used their heart to serve the customer. I shall come back again definitely. May 4, 2014
Rated 5.0 out of 5.0 by Excellent Hotel This CP hotel in Beijing is a great one to stay. I would love to come back again! May 1, 2014
Rated 4.0 out of 5.0 Good Experience Nice hotel in a very convenient location. Good service and very nice club room. April 27, 2014
Rated 5.0 out of 5.0 by 非常好的住宿体验 第二次入住,员工服务到位,非常亲切,房间也很舒适,唯一问题是网络连线不良,经常掉线,上次入住也遇到同样问题,不知道是什么原因,希望可以改进,以后有机会还会继续入住。 April 23, 2014
Rated 4.0 out of 5.0 by 酒店位置不错,服务也还可以 由于还有两晚CD免费房,原本想换金融街洲际的,可是一直换不到,退而求其次就到这里了,换了大床房到店+500升级到行政大床房,房间装修有了点年头,客房配置中规中矩,房间的舒适度也不错。行政酒廊的下午茶还不错,水果新鲜/蛋糕口感好/茶都是川宁的,但酒廊的欢乐时光挺一般的没什么吃的。第一晚在洗澡的时候遇到点小问题,洗到一半一直出冷水,冻得我瑟瑟发抖,叫了客房服务也弄了半天没弄好,第二天早上帮忙换了房间。酒店位置不错,酒店在外交部的后面,离朝阳门地铁站很近,酒店楼下就是悠唐购物中心,吃饭不成问题。酒店的早餐的品类丰富,餐食也不错。 April 20, 2014
Rated 4.0 out of 5.0 by Great time in April 2014 the one thing that makes this hotel outstanding is the concierge staff. Especially Richard. He effortlessly arranged airline tickets, taxi to several places, coordinated destination information with drivers, took the time to call restaurants I wanted to go to if he did not know the addresses and arranged for a good looking English speaking guide for my excursions during the day. He gave tips on avoiding overcharges and always advised me of the price I would have to pay. Definitely would recommend April 19, 2014
Rated 5.0 out of 5.0 by Home away from home I've been staying here for years. I've also recommended this hotel to my colleagues and family. It is a friendly, reasonably priced, efficient hotel with all the amenities. It is conveniently located with several restaurants at the adjacent mall. Why pay more? April 13, 2014
Rated 3.0 out of 5.0 by Expensive Limousine Service I arrived Beijing on March 27, 2014; as requested someone came to the airport to pick me up and drove me to Crown Plaza. The problem I have is the BMW sedan is only a sedan NOT a limousine, but I was charged 600 Yuan as a limousine service. Can I get a refund? April 11, 2014
Rated 5.0 out of 5.0 by Great Hotel, Highly recommended The manager Richard prepared my stay before I arrived, and my check in was very early in the morning, thank you very much Richard. At the check in Cream was as sweet as her name is, she was very kind and give me a great room. In the club lounge, Maria the Spanish girl was always sweet with a big smile, very gracefully so of all the rest of the stuff in the club lounge and in the all Hotel. Great place, great location very near the subway, and next to the Mall. April 5, 2014
Rated 5.0 out of 5.0 by Great location - great amenities This hotel is attached to a nice shopping mall and is a short taxi ride to the Silk Market. It is convenient to a number of international company offices as well. The hotel has an outstanding fitness facility, pool, and spa. Nice brew-pub on premises as well. March 31, 2014
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