Rated 4.1 out of 5 by 91
Rated 5.0 out of 5.0 by Shine will come back
the hotel is wonderful and quality of service is execellent. the management team is super and I will come back
May 1, 2014
Rated 1.0 out of 5.0 by Family trip Beijing Worst hotel I ever stay
We picked this hotel because it was close to my son's tennis tournament. We arrived around 2:30 dater a long day travel. The staff asked us to stay in the lobby as our room was not ready. We waited for almost two hours. No staff pay attention to us as if this is your unlucky day. When went to sleep early around 9:30pm as we had a long day the next morning. The door bell rang, and the hotel delivered our "welcome" fruit as we are the IHG gold member. I was very sorry that I join ed the membership which got us more trouble than benefit. We have access to business lounge where there is nothing except few newspaper. When we try to order some snack and drink. It against was a good 45 min wait and dinner time. When the food got to our table it was not even hot and most of them are cold dishes. Not sure why the long wait. I guess just to make sure we are hungry, so we would not compliant about the food. Anything editable will be good enough.
I told the lobby manage about all the problem, he pretend he wrote down everything and will passed the massage to the hotel general manager and get back to me. I saw him threw the paper in the waste bit as I went to take the taxi and natural I never heard from anyone again.
What an experience.
April 25, 2014
Rated 2.0 out of 5.0 by Michael-hkj 服务
April 14, 2014
Rated 4.0 out of 5.0 by JSabado Friendly Staff
I have a good time on this Hotel. The Staff are friendly specially the Bell man and the Concierge. They gave me information how to get anywhere in Beijing and very helpful when I went to Chengdu. The price I got from Priceline.com was just excellent. The con about this Hotel is that they have to fix the front pavement of the Lobby.
April 12, 2014
Rated 5.0 out of 5.0 by @Dong 非常愉快的入住
April 11, 2014
Rated 3.0 out of 5.0 by 心想事成 friendly staff, good location, no WiFi
- Hotel staff are friendly.
- Location is good, it's in a resident area (environment nearby is not good), but close to Temple of Heaven.
- Surprised me: no WiFi in room!
April 10, 2014
Rated 4.0 out of 5.0 by swyswy Good stay overall
Location is a bit far from the subway station, but it's not so bad (about 10 minutes' walking). The staff was very professional and cordial. I paid for the upgrade to the executive lounge, which provided happy hour and breakfast. The happy hour food was not buffet style and portion was kind of small. The room is somewhat noisy in the morning from all the honking at the street level. I was already up so it wasn't a problem. People who plan to sleep in probably want to get a room not facing the street.
April 8, 2014
Rated 5.0 out of 5.0 by sebastian27 Great service and good sleep quality
Quite good service,comfortable bed, good views out of window.Location is a limit, but if the destinbation is Temple Of Heaven, you can just walk there.
April 2, 2014
Rated 5.0 out of 5.0 by John71717171 Work in Beijing
The service isaways excellent and all of the staff. Meals are very good from both a quality and presentation point of view. The room is aways very comfortable.
March 25, 2014
Rated 5.0 out of 5.0 by Jovizai enjoy the travel
This hotel is my priority when I travel in BeiJing.The facility is good and I can always have a sweet sleep here.The staffs have a nice smile and could give me relevant service.For example,I can pay and get the invoice a day before checkout to save many time.I recommend it to others.
March 24, 2014
Rated 5.0 out of 5.0 by Shine Good hotel and take care of guest
I live in this hotel almost every month and the people here is so friendly and nice. They take care of you and tried everything they can to make you happy and comfortable. Even though this location is not perfect, but the kind service I got every time make come back again and agian. Thanks for everyone working in this hotel and Manager Gu who is super manager.
March 17, 2014
Rated 3.0 out of 5.0 by Fiedel hotel close to Tempel of Haven
Dear Sirs or Madam, As you know, I like to stay with your hotel chain, but this time the stay was not so pleasant. Room not very clean, and there was a system on the floor to which probably should refresh the air in the room. Unfortunately the system had a leck, the floor was wet from water. Unconvenient to get wet socks. Furthermore the advanced booke taxi was not on time and the door keeper was not able at all to hold the door open for a while, he took no attention to the guest. Best regards,
March 2, 2014
Rated 5.0 out of 5.0 by HHYYDF 还不错
February 27, 2014
Rated 3.0 out of 5.0 by Jian-aaaaaaaaaaaa just so so!
Service sense of employee should be improved. That's all! How long I should fill in here? A novel?
February 14, 2014
Rated 5.0 out of 5.0 by 飞驰的蜗牛 不错的北京之行
February 12, 2014
Rated 4.0 out of 5.0 by REXJOHN 细节需要跟进
February 12, 2014
Rated 5.0 out of 5.0 by 奶油冰棒 酒店环境还不错
February 12, 2014
Rated 4.0 out of 5.0 good service
waiter pick up baggage and always keep smile. Everyboday show their proffesional and provide better service anytime and anywhere. So I feel better for this staying. I hope to stay here next time and get same treatment.
February 10, 2014
Rated 3.0 out of 5.0 餐饮太糟糕
February 5, 2014
Rated 5.0 out of 5.0 by 清柠绿茶 很好的酒店，超值
January 5, 2014
Rated 1.0 out of 5.0 Rooms Are Very Small
I Will Never Stay In This Hotel any More Rooms Are Very Small .
Stuff Cant Speak english at all
January 1, 2014
Rated 4.0 out of 5.0 by RubyStone 房间很小，网络非常差，优点是比较干净，有HBO
December 27, 2013
Rated 5.0 out of 5.0 fantastic night
this is my first stay in Temple Of Heaven Beijing ,though someone said it was noisy at night , i chose the 12th floor, it turns out to be very peaceful. but i wonder it was superior room? cause i find nothing difference bewtween the Standard room and my reserved superior room.
December 17, 2013
Rated 5.0 out of 5.0 by lawrencefaye 服务让人印象深刻
December 16, 2013
Rated 2.0 out of 5.0 by SATYAPP337 Good Room
Hotel definitely is in a good location considering beijing traffic and most things you expect in an IHG hotel are there. The room was very clean, of good size, everything except internet was working fine. Breakfast offered has variety, though there is more of Chinese food, though I shouldn't specifically be complaining. Surprisingly, there is no fresh fruit salad offered for dinner if you would want to have something light. The staff were kind enough to arrange for two fresh fruits whenever I wanted a fruit salad for dinner. Overall, the staff were quite friendly and very supportive of your needs.
Well, the sad part of the stay. Internet available is pathetic and I can confirm this basis my 10 nights stay. Not a casual remark. The staff tried everything possible to improve but guess, there was limit to what they could do. Internet is poor even at 11.30pm. Skype voice / video calls get disconnected very often. Would never dare staying in this hotel again just for this issue. Hope something is done on this. A comment by various staff - today the hotel is fully booked and hence the internet is very slow. You design a system to work well at full capacity, isn't it.
December 9, 2013
Rated 4.0 out of 5.0 by Leonard1974 good hotel
Good hotel and good enviroment.
But the room is a little small
December 9, 2013
Rated 4.0 out of 5.0 by peterpanihg Excellent hotel for business travellers
A convenient location, 8 minutes walk to a metro station to go Forbidden City directly.
Excellent setup for business travellers, shuttle bus to Yi Zhuang Economy & Technology Development Zone every morning at 7:45.
Staffs are nice and helpful.
Two things I don't like, the toothpaste's taste is weired and the weak WIFI signal in rooms.
November 25, 2013
Rated 4.0 out of 5.0 by Arthur33 Great Staff & service
Hotel was clean and a great feeling of being safe and secure. The staff at the front desk were very friendly and helpful. Great experience, will definitely be back.
November 23, 2013
Rated 4.0 out of 5.0 by Steveonbusiness Nice clean hotel, great food
The taxi had a little trouble finding the hotel, because it is on a side street, so I suggest anyone visiting should bring a printed copy of the address in Chinese. However, the lobby is very large and impressive. The rooms are clean and decent, not five star, but still a nice room. I had the Beef Cheeseburger in the first floor Western restaurant and it was fantastic. If you need a little Western food, the restaurant really does the trick. I think that this is a good hotel to stay at when traveling.
November 19, 2013
Rated 5.0 out of 5.0 by JT159 President
The hotel is clean and comfortable. Good location and friendly staff. Enjoy staying at this hotel and will come back again!
November 14, 2013