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Rated 4.2 out of 5 by 212 reviewers.
Rated 3.0 out of 5.0 by 有些小问题 需要改进,总体还行,但有许多小问题。希望多一些中文频道,位置不错。停车不是很方便。I like this hotel, but hope you can improve it further. September 15, 2014
Rated 5.0 out of 5.0 房间舒适,服务一流 酒店地处位置比较繁华, 离开北大清华不远, 离地铁口也很近, 房间非常卫生干净,环境优雅, 服务人员非常有礼貌! 早饭种类很多,中西餐都有 September 10, 2014
Rated 2.0 out of 5.0 by 房間裝潢老舊 客房裝潢老舊,地板剝落,衣櫃門關不起來,餐廳食物不夠美味!與朝陽悠唐皇冠假日酒店比起來,檔次差非常多,需要多加強改善品質 September 7, 2014
Rated 4.0 out of 5.0 by Nice Hotel but needs attention This is a nice hotel it retains it's old style charm but I think there are some refurbishment issues that will need to be addressed in the future September 1, 2014
Rated 3.0 out of 5.0 by 旧了 主要是房间内的空调很不给力。定了17度,可是睡觉的时候热的没法盖被子。 而且空调声音在睡觉的时候很吵人。 August 31, 2014
Rated 5.0 out of 5.0 by 服务一流 酒店员工很热情,让人有宾至如归的感觉,环境也很好,去各个景点也都很便利,很适合和朋友一起旅游居住,下次还会选择。 August 31, 2014
Rated 5.0 out of 5.0 by 空调 电梯里没有空调,房间比较大,打扫的比较干净,地理位置比较方便,服务员服务态度比较好,很满意,大堂和前台平易近人 August 30, 2014
Rated 3.0 out of 5.0 by 需要提高服务质量 连续两次打电话订酒店碰到所谓的实习生接电话,简单的一个订房,需要连续的说明。一次是在上海,一次就是在中关村了。另外就是两次在中关村酒店遇到没有欢迎水果的情况,这在其它洲际的酒店从来没有遇到过,难道是中关村皇冠假日对IHG白金的待遇更改了吗?我相信是因为从开始在会员识别上就出现了问题。 目前已经比较多的去选择SPG了,希望IHG能够提高一下自己的服务质量,尤其是订房部门。作为每次入住的第一个环节,考虑的全了,就能为后面的环节带来很多的便利。这点SPG做的确实不错。 August 28, 2014
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