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Rated 4.2 out of 5 by 187 reviewers.
Rated 4.0 out of 5.0 Great service and facilities Since my last review, the CP ZGC has substantially improved its service. I notice they have made it more difficult for convention goers to smoke outside the fitness room. The quality of events seems to have improved as well. The general staff has also greatly improved their English service and competence. Hotel was busy as I understand and room selection was limited but my room was much too small for comfort. I stay in Beijing sometimes 3 to 7 weeks at a time and often work in my room on the weekends. The round table in my room was not appropriate for office work and after 4 weeks was feeling extremely cramped. The club lounge and concierge service has been greatly improved. July 17, 2014
Rated 5.0 out of 5.0 by 舒适宽敞,服务一流 是crowne plaza的一贯风格, 舒适宽敞,大气有品位。 个人比较喜欢豪华房间的沙发和圆桌, 办公休息非常舒服。 浴室宽敞 July 16, 2014
Rated 5.0 out of 5.0 by 不错的酒店体验 酒店提供早晚的班车前往上地,非常方便。离黄庄地铁站很近,方便出行。客房环境好,整洁、安静,很舒服。早餐的选择种类多,比较满意。客服人员礼貌热情,有问题的地方积极解决,能够感受到他们重视客户体验的态度。 July 14, 2014
Rated 4.0 out of 5.0 by 前台服务有待提升 前台员工基本没有微笑,语速过快,让人感觉他们想尽快结束与客人的沟通,餐厅的前台服务员在客人进入餐厅准备吃早餐时没有次次都接待客人。 July 11, 2014
Rated 4.0 out of 5.0 by Breakfast food Suggest to improve the fresh cut fruit quality and the internet speed July 9, 2014
Rated 5.0 out of 5.0 by 2nd stay as good as 1st Just finished my second stay at this hotel. Service was great especially in the executive lounge. July 6, 2014
Rated 5.0 out of 5.0 by 非常好的住宿体验 客房设施干净整洁,用品质量良好。 服务人员态度亲切热情,有宾至如归的感觉。 早餐种类丰富,供应及时。 健身房,游泳池设备维护到位。 大堂的香薰味道稍有些重了,不过瑕不掩瑜。 July 2, 2014
Rated 4.0 out of 5.0 by Comfortable Rooms Very comfortable mattress, and pillows Staff in the executive lounge were very nice and attentive Good breakfast July 2, 2014
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