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Rated 4.2 out of 5 by 205 reviewers.
Rated 3.0 out of 5.0 by 需要提高服务质量 连续两次打电话订酒店碰到所谓的实习生接电话,简单的一个订房,需要连续的说明。一次是在上海,一次就是在中关村了。另外就是两次在中关村酒店遇到没有欢迎水果的情况,这在其它洲际的酒店从来没有遇到过,难道是中关村皇冠假日对IHG白金的待遇更改了吗?我相信是因为从开始在会员识别上就出现了问题。 目前已经比较多的去选择SPG了,希望IHG能够提高一下自己的服务质量,尤其是订房部门。作为每次入住的第一个环节,考虑的全了,就能为后面的环节带来很多的便利。这点SPG做的确实不错。 August 28, 2014
Rated 4.0 out of 5.0 by 总体不错 1.已经不是第一次入住该酒店了,本次的体验的效果还是不错的。服务水平依然很高,整体印象也非常的好。关键是性价比高。 2.酒店浴室的毛巾还是让我小有失望,整体打了很大的折扣,吸水的质量很差,棉质度太低。 August 28, 2014
Rated 5.0 out of 5.0 by Großes Zimmer und tolles Bad Ich kann das Hotel rundherum empfehlen. Die englische Verständigung mit dem Servicepersonal beim Frühstück war allerdings etwas schwierig, was zu Mißverständnissen sorgte, das ließ sich aber alles regeln. August 27, 2014
Rated 4.0 out of 5.0 by 不错的高性价比酒店 服务设施都不错, 小有瑕疵, 但对于业务出差还是方便的. 互联网稍差, 网速很慢, 部分房间信号很弱, 比如734 August 22, 2014
Rated 4.0 out of 5.0 by 环境舒适 总体感觉酒店环境非常好,出行非常方便,员工素质非常好,酒店房间设施相对不错,早餐非常丰富。酒店的性价比非常不错。 August 20, 2014
Rated 5.0 out of 5.0 by 服务人员态度很好 上午就到了,礼宾部很主动的帮我们寄存行李,始终面带笑容非常nice。 会员身份赠送了饮料券,下午回来时服务员给房间送来了水果,不过我们是两个房间只有一个房间有。整体都非常好。 August 20, 2014
Rated 4.0 out of 5.0 by Room large and hotel close to subway Generally a nice hotel, conveniently located and friendly, helpful staff. Room large and kept very clean. Beautiful swimming pool! A couple of trivial things that need improvement -- Towels in the bathroom didn't absorb water at all and felt ridiculously cold when touching the body. Seems a trivial thing but really negatively impacted guests experience. In the otherwise nice lobby, the display of things to sell -- moon cake boxes in cheap looking furniture -- really downgraded the otherwise very nice hotel lobby ambiance. That said, the hotel is very nice in general. August 13, 2014
Rated 4.0 out of 5.0 早餐 早餐的服務可在改進一下,也許是太晚用早餐大家都在忙準備中餐的事情,但中餐歸中餐,早餐的服務還是要有呀! August 12, 2014
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