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Rated 4.2 out of 5 by 209 reviewers.
Rated 4.0 out of 5.0 by Nice Hotel but needs attention This is a nice hotel it retains it's old style charm but I think there are some refurbishment issues that will need to be addressed in the future September 1, 2014
Rated 3.0 out of 5.0 by 旧了 主要是房间内的空调很不给力。定了17度,可是睡觉的时候热的没法盖被子。 而且空调声音在睡觉的时候很吵人。 August 31, 2014
Rated 5.0 out of 5.0 by 服务一流 酒店员工很热情,让人有宾至如归的感觉,环境也很好,去各个景点也都很便利,很适合和朋友一起旅游居住,下次还会选择。 August 31, 2014
Rated 5.0 out of 5.0 by 空调 电梯里没有空调,房间比较大,打扫的比较干净,地理位置比较方便,服务员服务态度比较好,很满意,大堂和前台平易近人 August 30, 2014
Rated 3.0 out of 5.0 by 需要提高服务质量 连续两次打电话订酒店碰到所谓的实习生接电话,简单的一个订房,需要连续的说明。一次是在上海,一次就是在中关村了。另外就是两次在中关村酒店遇到没有欢迎水果的情况,这在其它洲际的酒店从来没有遇到过,难道是中关村皇冠假日对IHG白金的待遇更改了吗?我相信是因为从开始在会员识别上就出现了问题。 目前已经比较多的去选择SPG了,希望IHG能够提高一下自己的服务质量,尤其是订房部门。作为每次入住的第一个环节,考虑的全了,就能为后面的环节带来很多的便利。这点SPG做的确实不错。 August 28, 2014
Rated 4.0 out of 5.0 by 总体不错 1.已经不是第一次入住该酒店了,本次的体验的效果还是不错的。服务水平依然很高,整体印象也非常的好。关键是性价比高。 2.酒店浴室的毛巾还是让我小有失望,整体打了很大的折扣,吸水的质量很差,棉质度太低。 August 28, 2014
Rated 5.0 out of 5.0 by Großes Zimmer und tolles Bad Ich kann das Hotel rundherum empfehlen. Die englische Verständigung mit dem Servicepersonal beim Frühstück war allerdings etwas schwierig, was zu Mißverständnissen sorgte, das ließ sich aber alles regeln. August 27, 2014
Rated 4.0 out of 5.0 by 不错的高性价比酒店 服务设施都不错, 小有瑕疵, 但对于业务出差还是方便的. 互联网稍差, 网速很慢, 部分房间信号很弱, 比如734 August 22, 2014
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