Rated 4.1 out of 5 by 53
Rated 5.0 out of 5.0 by SAYG 方便 舒适 房间宽敞
December 11, 2012
Rated 5.0 out of 5.0 by WalkingCloud 难忘的回忆
December 7, 2012
Rated 4.0 out of 5.0 by none132 Overall - Good
The Room was to dry.....
No room upgrade for Gold member.
However, I got the corner room facing south at high floors. That's good. the welcome fruit could be better.!
I will make another reservation if I stay in Beijing next time.
November 8, 2012
Rated 3.0 out of 5.0 by AK55 Generally positive but needs improvements
I chose this hotel on two trips - each for over two weeks. The primary purpose of choosing this hotel was proximity to my business location.
The staff is extremely friendly and helpful. The rooms are of average quality for the price. As with most of China, the mattresses are a little too hard for western bodies. I had specifically asked for a soft mattress, and even that turned out to be on the rigid side. I had the deluxe room.
I was particularly disappointed by the breakfast. The choices are fairly limited and not at all tasty. I did not try the chinese foods, which may have been better, but the western breakfasts were quite bad. It seemed the cooks were unable to even make a decent omelet! So, I had sunny-side-up eggs, and every other time, the eggs were broken. The sausages taste bad - as if from a package. The cold cuts were horrible. The bread was fine. They would have fried rice and fried noodles, which looked like leftovers from the previous night from the upstairs Chinese restaurant - tasted stale.
Every morning, I would ask for English tea with milk, and it usually arrived without milk. Each time I had to request a teaspoon or stirrer as it was never offered even once with the tea - even though I asked for it every day from the same waitresses! This might sound a little picky, but if I am going to stay in a hotel that advertises itself as 5-stars, I expect a lot better than average attention to detail, and certainly a lot better food. And I expect that a hotel that belongs to a western chain would know how to serve a decent western breakfast!
The Chinese restaurant on the second floor is quite pricy and the food was not very satisfying. My dinner came to about US$70, and was definitely not worth the price.
I think this hotel could use a whole new set of chefs if they want a 5-star rating. By comparison, the Intercontinental Hotel near the Bird's Nest has a terrific Chinese restaurant with great food, and the room prices (with corporate rates) are comparable.
October 30, 2012
Rated 5.0 out of 5.0 by twno1 出差
October 21, 2012
Rated 4.0 out of 5.0 by Guanghao Pretty good stay experience
As always the trip was nice, Crown Plaza Zhongguancun didn't fail my expectation.
1, love the swimming pool; the best hotel indoor swimming pool ever took in cities;
2, the porridge and the egg made local special; these are the best food for frequent travellers and never tired of eating them;
3, Room were nice, waiters were nice also.
4, close to New Zhongguan and university area, nice entertainment place after dinner;
October 9, 2012
Rated 4.0 out of 5.0 by nickaaa Executive Lounge
Happy hour at the executive ends too early (7:00 PM). it'll be nice if you can go back to 8:00 PM.
September 29, 2012
Rated 5.0 out of 5.0 by Thomson 行政楼层酒廊服务很好
September 27, 2012
Rated 5.0 out of 5.0 by jackiemeimei comfortable bed and excellent service
I enjoy every minute I stayed in Crowne Plaza.
during my stay, all waiters tried their best to help me and all room equipment made me satisfied.
September 24, 2012
Rated 5.0 out of 5.0 by lisaki everything just perfect!!!
very friendly and helpful staff at the reception, to begin with, big room, great bathroom, one of the biggest breakfast buffets i have ever seen
close to public transportation (subway)
the only criticism would be that they charge extra for wifi, but this is a minor point in my opinion and is more than compensated by the other great features of the hotel
i highly recommend this hotel!!
September 4, 2012
Rated 4.0 out of 5.0 by Guanghao Nice Swimming pool and traditional Chinese food in the morning
1, Swimming pool is great, but sauna room is not always heated;
2, The buffet in the morning is ok, food variaty is not satisfied; the Chinese traditonal food corner are pretty good, porridge, pancake and omelettes; the cook are nice too.
August 30, 2012
Rated 4.0 out of 5.0 by vince53 Great rooms and shower
This is an excellent Hotel with all required facilities, rooms are very well appointed and good work out facilities
August 21, 2012
Rated 5.0 out of 5.0 by Nobi Nice hotel
It is a best hotel I have ever stayed. The room is clean and big, also all the emploees are so kind.
August 9, 2012
Rated 3.0 out of 5.0 by wadecheng servers needs to be trained more
1. When eating breakfast, there are some waitress joking and not pay much attention to the customers. I don't feel much service when eating breakfast.
2. One night when a waiter want to deliver me a plate of fruit and he rings the door when I am in the bathroom and not able to answer the door quick. When I step out side the bathroom and went to the door, he already open the door using his card and that behavior make me feel very uncomfortable.
August 9, 2012
Rated 5.0 out of 5.0 by EnglishBusinessMan Excellent Hotel run by caring Staff
Stayed in an executive room with club lounge access. The hotel, club lounge and the room were of an excellent standard and the staff were absolutely brilliant! Breakfast was a little chaotic in the mornings but I never tried the club lounge for breakfast which would have definitely been more serene although would have had a more limited choice of food. I can't comment on location as I was there on business for which the hotel was well positioned.
July 31, 2012