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Rated 4.2 out of 5 by 202 reviewers.
Rated 4.0 out of 5.0 by 早餐不如以前了 住了很多次了,每次吃早餐的时候都喜欢吃北京的煎饼果子,这次没吃上。 以前做煎饼果子的两个阿姨没看见,换成了一个小伙子,一个小姑娘,问他们做不做煎饼果子,爱搭不理的说:要等一会儿。继续问等多久,说:10分钟吧。 10分钟后再过去,还是没有,又说还要等一会儿,并且那个时候他们还没有开始做,也没有要开始做的样子。 对付着吃了一点别的,带着遗憾,退房。 April 12, 2014
Rated 5.0 out of 5.0 by Good service during holidays I am coming back again! This time it's during national holiday - Qing Ming. Although not many guests stayed during that period of time, anyhow still warm and comfortable. Like the new breakfast set up at Lounge at 20th FL, also enjoy the swimming pool very much as always. April 10, 2014
Rated 5.0 out of 5.0 by 闹中取静,出行便捷 酒店的位置在中关村核心区,并提供免费停车。步行在中关村购物、办事很方便。门口还有地铁10号线和4号线,直达西单、国贸等商贸区和动物园、颐和园等旅游地。适合自驾来京旅游办事的朋友。 房间比较新,配套也比较全。唯一的缺点是6岁以下的小朋友不能进泳池,提请带孩子的父母注意。 April 9, 2014
Rated 5.0 out of 5.0 by 游泳池特别好 交通方便,靠近地铁,走路就能去地铁站,游泳池很不错,很大,人也不多,是工作回来休息放松的好场所,总之挺满意。 April 9, 2014
Rated 5.0 out of 5.0 by 升级房型,免费停车 很意外PB到的,后来才知道是PB活动,抵达酒店很晚,前台升级房型,升级后房型房间大,浴室宽敞,多面窗户,床垫很舒服,免费停车,非常好的礼遇,赞。 April 8, 2014
Rated 5.0 out of 5.0 by 早餐不错 服务不错,早餐不错,环境一般,房间色调太深有些压抑。服务不错,早餐不错,环境一般,房间色调太深有些压抑。服务不错,早餐不错,环境一般,房间色调太深有些压抑。 April 8, 2014
Rated 4.0 out of 5.0 by 门童服务一般 房间的硬件水平一级棒 入住行政房型 位置在17层(17-19) 房间内的小缺点是洗面池只有一个 不是预想中的两个 其他的硬件设施基本没有任何问题 软件服务上 前台的办理入住时间较快 退房时间稍慢 行政酒廊的工作人员服务满意、没有任何问题 客房清洁服务人员工作水平一流 行动迅速 大堂门童行为态度不好 蛮横 甚至是对住店客人 为整个入住感受打了折扣 April 8, 2014
Rated 1.0 out of 5.0 by Pick some place else Last time I come here. Could not control room temperature, poor English-speaking ability of personnel, poor food quality, poor food April 6, 2014
Rated 2.0 out of 5.0 by Air Condition in rooms As 4 / 5 Star hotel, the own system of Air-condition is necessary! This is a fail save issue. This will cause big trouble if I got stroke at night due to extreme warm and no air situation. Further, outside dust storm made the air so bad, so opening the window also cause unpleasant air inside. I do not see the different then with the domestic 5 star hotel except the staff training is much better! April 5, 2014
Rated 1.0 out of 5.0 by Hot and no air conditioner I am sorry that you hotel did not launch air conditioner in a hot spring season in Beijing. Staffs are nice and tried hard to make me feel comfortable, but it was very hot and I ever cannot sleep that night. I change my hotel in the next day. This Crowne Plaza really surprised me. April 5, 2014
Rated 4.0 out of 5.0 by 床垫和枕头很舒服很软,睡得很好,房间性价比不错的。 我和老公来这里渡我们的小蜜月,总体来说挺满意的,酒店的位置好,距离新中关和海淀剧院都很近,步行15分钟左右时间。做地铁和公交也很方便。酒店很安静,环境好,以后还会考虑住皇冠假日的。 April 4, 2014
Rated 5.0 out of 5.0 by 房间及床铺浴室等都很舒服,服务也不错 房间及床铺浴室等都很舒服,整体环境比较好。喜欢他的早餐及中式美食,也喜欢大厅的咖啡,很好喝。另外也觉得服务不错,还有人回来帮忙按电梯。 April 3, 2014
Rated 4.0 out of 5.0 by 地理位置不錯 所處中關村, 鄰近地知春路和黃庄站, 方便出行 泳池設備不錯, steam ok 整體設施完善, 可在酒店完成大部分事宜 服務員盡心盡力, 努力以赴做到最好 April 2, 2014
Rated 1.0 out of 5.0 by 服务态度差 像服务员要插线板(插排),两天没有解决,居然要换房间! 而且电梯都是呕吐物 ,工作人员来解决,也没有任何歉意。 April 1, 2014
Rated 4.0 out of 5.0 服务一流 在中关村附近,我是觉得北京中关村皇冠假日酒店是性价比最高的酒店了,员工服务很好,出入也很方便,4号线就能到达。 March 31, 2014
Rated 4.0 out of 5.0 by Andrew32 I like the conciege and the staff at the reception lobby. They are courteous and helpful. When it comes down to the restaurants and the bar things may be improved. However overall I feel comfortable and this is a hotel which I frequently used in the past 4 years. March 29, 2014
Rated 4.0 out of 5.0 by Comfortable hotel Just stayed one night but felt very welcome. Staff was very attentive and friendly, particularly Mike W., the concierge/bellhop who was on duty from the time I checked in after 9pm and left the next morning @ 8am. Exceedingly reliable and friendly chap who remembered I needed a taxi for my meeting the next day, and also took the initiative to print out a map and directions in Chinese for the cab driver. Shall definitely consider returning to this hotel in the future. March 28, 2014
Rated 4.0 out of 5.0 by 总体不错 总体不错,游泳池温度适宜,早餐也可以。 有一个问题,床头开关周围显得较脏,都黑了。 可能季节原因,空调不制冷,房内较热。 March 26, 2014
Rated 5.0 out of 5.0 by 舒适 整体感受不错 早餐非常棒 无线网希望能再高一点。 浴室宽敞 迷你吧希望增加小茶罐,盛放一些茶就完美了。 March 25, 2014
Rated 5.0 out of 5.0 by 客房布置很好 客房整体布置很好 , 床铺很舒适,服务质量一流 。 如果能让书桌区域的灯光布置更亮一点的话,就很好了。 卫生间有些异味,望能改进。 March 21, 2014
Rated 5.0 out of 5.0 by 房间舒适,餐厅服务需要更好 房间,大堂等等各种服务都是很好很好的。但是餐厅的服务略显不足,在缺乏咖啡,牛奶和餐具时,服务人员在我们几次招手要求下都没有提供。或许早上8点是高峰时期,但是还是希望能更尽善尽美一些。另外建议提供脱脂乳制品。谢谢。 March 18, 2014
Rated 5.0 out of 5.0 by 服务很好 房间设施不错,床很大很舒适,宽带速度好。浴室整洁。早餐种类不是特别丰富,性价比不高。前台的工作人员非常亲切,做事效率高。 March 17, 2014
Rated 5.0 out of 5.0 by 满意的住宿 挺舒适的酒店住宿 员工服务很周到 服务很满意 热情周到 还送了免费的欢迎水果和 赠饮 前台小伙子 还把房间免费升级 March 17, 2014
Rated 1.0 out of 5.0 by 失败的入住 再也不会选择了 这个酒店是在太差劲 无论是硬件还是软件都给我太差的印象 还不给我积分 也没有任何水单 服务人员完全没有意识 我的锁还弄丢了 太差的体验 March 17, 2014
Rated 3.0 out of 5.0 by Good rooms but limited lounge drinks Great rooms and amenities with the usual IHG selection of pillows and comfortable beds. However, limited choice of drinks at the lounge café. Would have been great if this was better as the cold and pollution in Beijing does not encourage exploration outside. March 16, 2014
Rated 5.0 out of 5.0 by Quiet room and great Crowne Club Lounge the Lounge, pool and breakfast were highlights of my stay. thank you. March 16, 2014
Rated 5.0 out of 5.0 by Nice hotel Friendly staff, good location, good value. The people at the hotel go out of their way to help me. When I needed a carton box to ship some items to my frind, they got an appropriate one for me in a very short time. March 15, 2014
Rated 4.0 out of 5.0 by 房间很漂亮,但有点冷 空调开到最高,但还是不暖和。电源几乎都坏了,让人很不爽。 房间很大,浴室也很漂亮,浴缸很舒服。 待遇一般,可能是入住客人比较多吧。 位置比较方便,以后还会住。 March 12, 2014
Rated 4.0 out of 5.0 by 体验舒适 总体感受还是很愉快的,会再次选择。早餐希望能够再丰富一些。感觉种类略显少,选择性小。标准间的床有些小了,最好再宽一些。 March 11, 2014
Rated 4.0 out of 5.0 by 服务好 服务靠谱 环境不错 前台接待不错 工作人员负责带上房间这点挺好的 清洁卫生也很好 但是床铺舒适度有待改善 隔音系统也要提升,而且希望把隔音系统再升级,隔音不好,旁边房间的声音都能在洗手间听到。 March 10, 2014
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