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Rated 4.2 out of 5 by 213 reviewers.
Rated 5.0 out of 5.0 by 前台服务很热情周到 服务一贯地好,房间还是很干净,回来住的感觉很熟悉很温馨,游泳池很不错,去北大和人大都很方便,很好的酒店 April 28, 2014
Rated 5.0 out of 5.0 by 服务满意 酒店整体情况超出预期,所处位置交通比较方便,距离地铁站很近,服务人员非常热情,但是早餐水平有待提高。 April 24, 2014
Rated 5.0 out of 5.0 by Pricey, but mostly worth it They've raised prices quite a bit recently so the high value to price isn't as good as it used to be. But the hotel is beautiful, the rooms very clean, the staff excellent. So you get what you pay for I guess. The breakfast buffet is very good, but after five days the lack of variety gets a little boring. The WIFI is terrible, which continues to surprise me since China bandwidth isn't very expensive. The health club is small and can get crowded, but the equipment is decent. I highly recommend this hotel, it's a very short walk from the line 10 subway. Perfectly safe. April 24, 2014
Rated 5.0 out of 5.0 by 前台接待人员很热情,服务周到 再次入住,前台的帅哥帮忙找房,还从中帮我选了较好的房间,房间一如既往很好,网速很快,客房的阿姨还主动多给了瓶装水,跟我说天气热了,多喝水吧。感觉特别温馨啊~~~~~~~ April 21, 2014
Rated 4.0 out of 5.0 experience living Crowne Plaza ZhongGuanCun Generally speaking the stay in this hotel is nice whatever the envrionment and service. some goals can be meet by staff in time and high level. April 21, 2014
Rated 2.0 out of 5.0 by 不太愉快的经历 房卡不能工作, 退房发票机损坏, 晚上噪音大。 吸烟房没有火柴。 有点不符合皇冠的一般水准。 房价并不优惠。 早餐品种不多,服务人员态度不佳。 April 20, 2014
Rated 4.0 out of 5.0 by 总体还可以 服务尚可,但感觉总还是差了一点.我们的微笑服务是职业性的,在日本的得到的服务感觉很真诚..也许这就是差距. 酒店的大堂感觉还可以,但外观就差了点.房间总体的布置还可以,但还不够精细.例如在沙发上可以放几个靠垫等 April 20, 2014
Rated 4.0 out of 5.0 by 装修、室内空气、空调 酒店装修已显陈旧; 地毯、墙面等看上去比较暗淡,产生不干净的感觉; 房间空气和气味不清新! 空调送风不均匀,而且虽然是暖风模式, 但是始终送的是凉风,或者是自然风。 五星级的酒店,不应该受是否在北方采暖期的影响, 任何时候都应该提供客人需要的温度才对! 早餐质量很好,但是餐厅排风不好,油烟较大。 April 17, 2014
Rated 5.0 out of 5.0 by 服务体贴,温馨 入住期间,服务人员得知肠胃不适,及时通知厨房送来白粥,榨菜,并与打扫房间。整体感觉服务温馨,关注细节,能为客人提供便捷方便的服务。很不错! April 14, 2014
Rated 5.0 out of 5.0 by 床铺舒适,服务一流 服务及酒店设施都不错!商务型酒店,节假日入住人不多,游泳池很赞!升级了房间,周围吃喝玩都有,酒店停车也很方便,记得找礼宾要车券 April 13, 2014
Rated 3.0 out of 5.0 by 服务有待改进 今天突然想到评论了,这个酒店住了好多次了,这次入住前台告知我由于上次楼层不愉快的体验,她给我换了其他楼层的房间。房间还可以吧,不算好耶不算差。不过行政楼层貌似没有在楼梯口没有水果供应了。是不是因为有些住客不自觉拿得太多了。由于本次很忙,没有来得及享受健身房等设施。而且这次看来该酒店去公司的班车要绕道其他地方,所以整个时间拉长了。我记得欢迎水果需要我提醒,才会给送。 April 12, 2014
Rated 4.0 out of 5.0 by 早餐不如以前了 住了很多次了,每次吃早餐的时候都喜欢吃北京的煎饼果子,这次没吃上。 以前做煎饼果子的两个阿姨没看见,换成了一个小伙子,一个小姑娘,问他们做不做煎饼果子,爱搭不理的说:要等一会儿。继续问等多久,说:10分钟吧。 10分钟后再过去,还是没有,又说还要等一会儿,并且那个时候他们还没有开始做,也没有要开始做的样子。 对付着吃了一点别的,带着遗憾,退房。 April 12, 2014
Rated 5.0 out of 5.0 by Good service during holidays I am coming back again! This time it's during national holiday - Qing Ming. Although not many guests stayed during that period of time, anyhow still warm and comfortable. Like the new breakfast set up at Lounge at 20th FL, also enjoy the swimming pool very much as always. April 10, 2014
Rated 5.0 out of 5.0 by 闹中取静,出行便捷 酒店的位置在中关村核心区,并提供免费停车。步行在中关村购物、办事很方便。门口还有地铁10号线和4号线,直达西单、国贸等商贸区和动物园、颐和园等旅游地。适合自驾来京旅游办事的朋友。 房间比较新,配套也比较全。唯一的缺点是6岁以下的小朋友不能进泳池,提请带孩子的父母注意。 April 9, 2014
Rated 5.0 out of 5.0 by 游泳池特别好 交通方便,靠近地铁,走路就能去地铁站,游泳池很不错,很大,人也不多,是工作回来休息放松的好场所,总之挺满意。 April 9, 2014
Rated 5.0 out of 5.0 by 升级房型,免费停车 很意外PB到的,后来才知道是PB活动,抵达酒店很晚,前台升级房型,升级后房型房间大,浴室宽敞,多面窗户,床垫很舒服,免费停车,非常好的礼遇,赞。 April 8, 2014
Rated 5.0 out of 5.0 by 早餐不错 服务不错,早餐不错,环境一般,房间色调太深有些压抑。服务不错,早餐不错,环境一般,房间色调太深有些压抑。服务不错,早餐不错,环境一般,房间色调太深有些压抑。 April 8, 2014
Rated 4.0 out of 5.0 by 门童服务一般 房间的硬件水平一级棒 入住行政房型 位置在17层(17-19) 房间内的小缺点是洗面池只有一个 不是预想中的两个 其他的硬件设施基本没有任何问题 软件服务上 前台的办理入住时间较快 退房时间稍慢 行政酒廊的工作人员服务满意、没有任何问题 客房清洁服务人员工作水平一流 行动迅速 大堂门童行为态度不好 蛮横 甚至是对住店客人 为整个入住感受打了折扣 April 8, 2014
Rated 1.0 out of 5.0 by Pick some place else Last time I come here. Could not control room temperature, poor English-speaking ability of personnel, poor food quality, poor food April 6, 2014
Rated 2.0 out of 5.0 by Air Condition in rooms As 4 / 5 Star hotel, the own system of Air-condition is necessary! This is a fail save issue. This will cause big trouble if I got stroke at night due to extreme warm and no air situation. Further, outside dust storm made the air so bad, so opening the window also cause unpleasant air inside. I do not see the different then with the domestic 5 star hotel except the staff training is much better! April 5, 2014
Rated 1.0 out of 5.0 by Hot and no air conditioner I am sorry that you hotel did not launch air conditioner in a hot spring season in Beijing. Staffs are nice and tried hard to make me feel comfortable, but it was very hot and I ever cannot sleep that night. I change my hotel in the next day. This Crowne Plaza really surprised me. April 5, 2014
Rated 4.0 out of 5.0 by 床垫和枕头很舒服很软,睡得很好,房间性价比不错的。 我和老公来这里渡我们的小蜜月,总体来说挺满意的,酒店的位置好,距离新中关和海淀剧院都很近,步行15分钟左右时间。做地铁和公交也很方便。酒店很安静,环境好,以后还会考虑住皇冠假日的。 April 4, 2014
Rated 5.0 out of 5.0 by 房间及床铺浴室等都很舒服,服务也不错 房间及床铺浴室等都很舒服,整体环境比较好。喜欢他的早餐及中式美食,也喜欢大厅的咖啡,很好喝。另外也觉得服务不错,还有人回来帮忙按电梯。 April 3, 2014
Rated 4.0 out of 5.0 by 地理位置不錯 所處中關村, 鄰近地知春路和黃庄站, 方便出行 泳池設備不錯, steam ok 整體設施完善, 可在酒店完成大部分事宜 服務員盡心盡力, 努力以赴做到最好 April 2, 2014
Rated 1.0 out of 5.0 by 服务态度差 像服务员要插线板(插排),两天没有解决,居然要换房间! 而且电梯都是呕吐物 ,工作人员来解决,也没有任何歉意。 April 1, 2014
Rated 4.0 out of 5.0 服务一流 在中关村附近,我是觉得北京中关村皇冠假日酒店是性价比最高的酒店了,员工服务很好,出入也很方便,4号线就能到达。 March 31, 2014
Rated 4.0 out of 5.0 by Andrew32 I like the conciege and the staff at the reception lobby. They are courteous and helpful. When it comes down to the restaurants and the bar things may be improved. However overall I feel comfortable and this is a hotel which I frequently used in the past 4 years. March 29, 2014
Rated 4.0 out of 5.0 by Comfortable hotel Just stayed one night but felt very welcome. Staff was very attentive and friendly, particularly Mike W., the concierge/bellhop who was on duty from the time I checked in after 9pm and left the next morning @ 8am. Exceedingly reliable and friendly chap who remembered I needed a taxi for my meeting the next day, and also took the initiative to print out a map and directions in Chinese for the cab driver. Shall definitely consider returning to this hotel in the future. March 28, 2014
Rated 4.0 out of 5.0 by 总体不错 总体不错,游泳池温度适宜,早餐也可以。 有一个问题,床头开关周围显得较脏,都黑了。 可能季节原因,空调不制冷,房内较热。 March 26, 2014
Rated 5.0 out of 5.0 by 舒适 整体感受不错 早餐非常棒 无线网希望能再高一点。 浴室宽敞 迷你吧希望增加小茶罐,盛放一些茶就完美了。 March 25, 2014
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