Rated 4.3 out of 5 by 8
Rated 5.0 out of 5.0 by Faye 47 great location, excellent breakfast
We were at the hotel as a large family group. The service was excellent although we had a language barrier. The staff were all extremely helpful and went out of their way to assist us. The location is very convenient and travel around the city by taxi is very affordable. The breakfast was absolutely wonderful. There was a terrific variety including fresh local items. The staff were very attentive and courteous. The only thing that we did not enjoy at this hotel was the pool( very small) and the fitness centre ( some machines not in order) but we did not need to spend too much time using these facilities as we were busy with other activities in the area.
August 5, 2014
Rated 1.0 out of 5.0 by Carioca 67 Terrible bed, pillows and sheests; poor towels
The bed was a nightmare - I left one night before because of it!. The pillows, sheets and towels were terrible too. Not expected for a 4 star Crowne Plaza Hotel. also the furniture and decor are poor...
The good points is that the hotel is well located, the staff is friendily, the brakfast is ok.
June 5, 2014
Rated 5.0 out of 5.0 by C Roberto Great Place
Well been there for seven days and Ican only say that , it was very good. I do have to say there was a staff called Mrcelo at the front desk, He was very good. Marcelo desrves a promotion. Kind, knollege and experience on dealling to the guest. He was like the manager. Great food, Great lounge and great location.
April 10, 2014
Rated 4.0 out of 5.0 Comfortable but below expectation
The hotel is very well located, staff is friendly and somehow proactive. Very comfortable mattress, good amenities, large rooms but low budget furniture. Old fashion restaurant, breakfast services closes at 10 AM and staff has demonstrated some irritation to serve me at 10:05 after insisting to have at least a quick breakfast once there is no place to go nearby. Almost nothing left at the buffet at 10:05, not even juice but the room was still busy. The worst free internet connection I do remember in the past years, I felt like in Angola...
April 1, 2014
Rated 5.0 out of 5.0 by SNeri Great Place to stay
Very good services and accomodations. I will be here next trip for sure.
November 3, 2013
Rated 5.0 out of 5.0 by danrockm Great stay
I was in Belém Crowne Plaza for a short stay of a night and morning. Although my reservation was in a standard room, I was positively surprised by the spacious room, the king bed, the cleanliness and the amenities. In the morning it was great to find a daily newspaper at the door and enjoy a complete breakfast. The fitness center has new and clean equipments and an awesome view of Belém and Guamá River. One point to improve is the sound insulation because it's possible to hear noises and conversations from the room beside at the bathroom.
November 1, 2013
Rated 4.0 out of 5.0 by EstebanF Great overall, some minor challenges
Overall the hotel is great. The staff is very friendly and efficient. The breakfast was great and the rooms were clean, updated and great overall. We had to call two days to get our room made. Not sure why it was not as we were leaving the room by 12noon and would return early evening. Seems like a lack of communication especially because it happened twice.
October 11, 2013
Rated 5.0 out of 5.0 by sergio2012 great service and hospitality
Staff extremely cordial
good options in the restaurant
August 18, 2013