Crowne Plaza Billings

Hotel Front Desk: 1-406-2527400

Hotel Fax: 1-406-2522401

Hotel Email: slose@cpbillings.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Billings Logan International Airport (BIL)

- Distance from hotel: 3 MI/ 4.83 KM South l

- Complimentary shuttle available

- Enter Roundabout and take the City Center Exit from airport proceeed 3 miles hotel is on left

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- Car Parking Available

- Complimentary Daily Self-Parking

- Front Hotel Lot 50 spaces with overflow in covered garage connected via skybridge to 2nd flr of hotel; ticket validated for hotel guests only. For larger vehicle parking please contact hotel front desk prior to arrival to arrange parking.

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.2

based on 453 reviews
86%
Recommend This Property
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Ratings Breakdown

453reviews

  • 5 Stars
    246
  • 4 Stars
    105
  • 3 Stars
    55
  • 2 Stars
    36
  • 1 Stars
    11

sd trip

By

30 May 2015

platinumelite

I have commented at the beginning of this review and will probably not stay at the Crowne Plaza again.

Posted by HotelStaff
01 June 2015
tmott - Thank you so much for taking a moment to review your recent stay. I am very sorry to hear that your visit with us was not satisfactory. I will be sure to pass along your comments to the appropriate departments, and I sincerely appreciate the opportunity you have provided for us to improve our service. We do hope you will consider staying with us again in the future. Best, LaRell Baldwin General Manager
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Nice hotel could use better problem resolution

By

27 May 2015

club

Great hotel to stay in. Parking can be a problem with limited space in the lot, but free validation at the parking garage. Parking garage can get full though and there are many reserved spots that make finding a spot problematic. On check out, I had a problem with the rate. The reservation manager was more set on proving me wrong on the rate I signed for and the rate for my previous stay than helping resolve the issue. I booked an executive floor on accident, as the front desk assumed I desired this. I requested them to honor our company rate and it was not honored. Will stay there again over the Northern, but I will be sure to look at the rate before I sign!

Posted by HotelStaff
29 May 2015
stoplookingatmeswan - Thank you so much for stopping by to review your experiences at the Crowne Plaza Billings. While I am very happy to hear that you enjoyed your stay, I am sorry that you had some issues with your rate. I have passed along your feedback to our Front Office Manager, who assures me she will take this opportunity to retrain her staff on appropriate rate notification procedures and clarification of guest requests. Thank you again for your comments and for the opportunity to improve our service. We look forward to serving you again soon! Best, LaRell Baldwin General Manager
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Excellent Friendly Staff

By

27 May 2015

club

Very comfortable hotel in a great location. Staff is courteous and helpful.

Posted by HotelStaff
28 May 2015
Max058 - Thank you so much for taking a moment to review your stay at the Crowne Plaza Billings. We are all very happy to hear that you enjoyed our fantastic downtown location and our staff's friendly service! We appreciate you comments and we're looking forward to serving you again soon. In Hospitality, LaRell Baldwin General Manager
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Good Value

By

26 May 2015

club

Good property with excellent restaurants just a short walk away.
I've stayed here several times and plan to be back.

Posted by HotelStaff
27 May 2015
R L Prospector - Thank you so much for stopping by to comment on your stay at the Crowne Plaza Billings. We're all glad to hear you enjoy our fantastic downtown location and its proximity to many fine dining establishments. We also appreciate your loyalty, and we're looking forward to seeing you again soon! Best, LaRell Baldwin General Manager
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