Crowne Plaza Billings

Hotel Front Desk: 1-406-2527400

Hotel Fax: 1-406-2522401

Hotel Email: slose@cpbillings.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Billings Logan International Airport (BIL)

- Distance from hotel: 3 MI/ 4.83 KM South l

- Complimentary shuttle available

- Enter Roundabout and take the City Center Exit from airport proceeed 3 miles hotel is on left

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- Car Parking Available

- Complimentary Daily Self-Parking

- Front Hotel Lot 50 spaces with overflow in covered garage connected via skybridge to 2nd flr of hotel; ticket validated for hotel guests only. For larger vehicle parking please contact hotel front desk prior to arrival to arrange parking.

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.2

based on 373 reviews
87%
Recommend This Property
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Ratings Breakdown

373reviews

  • 5 Stars
    200
  • 4 Stars
    86
  • 3 Stars
    45
  • 2 Stars
    32
  • 1 Stars
    10

great stay in downtown area

By

January 23, 2015

club

We enjoyed our stay in downtown Billings. The room was very comfortable. We were able to walk to a nice restaurant for an evening meal.

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Bar Staff Needs Improvement

By

January 20, 2015

My colleagues and I found the service in Montana's to be less than satisfactory. Staff was not attentive. Price to value disproportional.

Posted byHotelStaff
January 22, 2015
jepeter - Thank you so much for stopping by to provide feedback on your recent stay with us. I am sincerely sorry to hear that our bar service fell short of our quality standards. I have discussed your comments with our Outlets Manager who assures me she will take this opportunity to provide additional customer service training for her staff. Thank you again for your comments and for staying with us. We sincerely appreciate the opportunity to improve our service, and hope you will stay with us again the next time you are in Billings. Best, LaRell Baldwin General Manager
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Comfy bed

By

January 15, 2015

club

We enjoyed our stay...would have appreciated a fire being lit. It was rather cool to sit in the lounge area on the first floor.

Posted byHotelStaff
January 19, 2015
mamajosie - Thank you so much for taking a moment to review your visit to the Crowne Plaza Billings. I am very happy to hear that you enjoyed your stay; however, I am sorry that the fire was not lit when you were relaxing in the great room. Please feel free to request that the fire be lit! Our staff will be happy to accomodate your requests. Thank you again for your comments and for styaing with us. We look forward to your next visit to Billings! In Hospitality, LaRell Baldwin General Manager
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convenient location

By

January 14, 2015

convenient location with free shuttle to the airport. free parking in front of the building, however, due to large snowfall, the lot had not be cleared well. there was also a large party being held so the lot was full from those guest as I arrived at the same time. Had to park on the street and wait several hours to move to park in the lot. That was inconvenient as I had an early flight and needed to be asleep earlier.

the room smelled strange but was clean.

you could here the people in the room next door talking most of the night. Had to put in ear plugs and could hear them at 3 in the morning when up for a restroom break.

hotel desk said to come down anytime for ride to airport but they made us wait 20 minutes for a flight crew which put it close to getting through checkin for our flight.

Posted byHotelStaff
January 19, 2015
Aaaj – Thank you so much for stopping by to review your recent stay. I am very happy to hear that you enjoy our downtown location as well as the convenience of our airport shuttle! However, I am sorry to hear that you encountered some difficulties with parking. We did get a lot of snow in a short period of time, and faced some logistical issues with parked cars when attempting to plow our outdoor lot. In addition to the small lot on the south side of our building, we also validate parking for the City of Billings Park Two garage right across the street to the north. Park Two is connected to our building via a Skybridge on the second floor. This option is great for those snowy days! We also appreciate your feedback regarding the noise levels between rooms, and have been looking into some soundproofing measures to help dampen the extraneous noise. Our airport shuttle runs at the top and bottom of every hour. I sincerely apologize if this information was not clearly conveyed, and have discussed your comments with our Front Desk Manager in order to avoid any confusion in the future. Thank you again for your comments and for staying with us. We are all looking forward to your next visit to the Crowne Plaza Billings! Best, LaRell Baldwin General Manager
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