Rated 4.1 out of 5 by 126
Rated 5.0 out of 5.0 by Harley66466 Cold Night in Billings
Everything was great! Had dinner in house and food was awesome but service was so so during both meals. I would recommend this property.
December 7, 2013
Rated 5.0 out of 5.0 by Brenda1234 Staff at the front desk were very friendly
Great location, looking forward to returning. Room was very comfortable.
November 17, 2013
Rated 5.0 out of 5.0 by Lisa1386 Awesome Spot
This is my go-to hotel when in BIllings. Love the downtown atmosphere and easy access to everywhere in Billings.
November 6, 2013
Rated 5.0 out of 5.0 by RobertLisa Favorite Place to Stay In Billings MT
We always stay at the Crowne Plaza in Billings. The room is always very clean and the staff is professional. We had the best breakfast overlooking Billings and the mountains in the distance. It was a perfect stay.
The only complaint and it is minor is that they must have changed the mattress because they are harder than they used to be. We still had a great night sleep, but it was a noticable difference. We will stay again and happy to tell out friends.
November 6, 2013
Rated 4.0 out of 5.0 by PJWL Comfortable bed and great service
We enjoyed our stay - the staff were courteous and friendly and when we had questions, they were helpful. We really appreciated the housekeeping staff - they were great. Although the noise level was loud right outside the door and we could hear people talking and slamming doors, once we were settled in for the night, we didn't experience any disturbances.
October 30, 2013
Rated 2.0 out of 5.0 by KRG58 Request being ignored
I have had great luck and enjoyable stays in the past. I did have my first un-enjoyable stay this past visit. I was only there for 3 days, I had called in my reservation and made only two requests. One that I get my shared rate with Rose Bud Power...I do a lot of work out at the plant and when in town I have started staying at your property. Two was that I get a floor as high as possible and it would be great if I could get above 10 I have had great views and enjoyed my stays on the higher levels and MUCH less noise and easier on and off elevators. So they met my request number one and invited me to stay on the 5th floor. I ask if that was where I HAD to be since I requested a higher floor. She did move me to 8, I almost went to an other property but it was late and her answer was that was as high as I could get. I ask if I had checked in earlier would I have been on a higher floor. She just looked at me blankly. I said thanks but I was unhappy with the effort to get a higher floor and she also told me that they were unable to put individuals on specific floors UNTIL they arrived which tells me they could have done better If I was in earlier. the 8th floor was noisier than my past visits. I did wait in the mornings quite a while for elevators. In short if I am unable to get in earlier than 4 to 6pm I am guessing I will need to try staying somewhere else cause I am probably not going to get my requested assistance. I really do like your property and I enjoy being close to airport and downtown area. Thanks for past visit and the opportunity to share just a few thoughts.
October 29, 2013
Rated 5.0 out of 5.0 by MTGAFTraveler Always a great experience
The people are courteous, the lounge is nice, there's a Starbucks on-site and the rooms are always nice.
October 20, 2013
Rated 5.0 out of 5.0 by DeeDub Great location and helpful staff
From the helpful check in staff, (Renee, I believe), to the room with great view and comfortable bed, I was very pleased. Only downside, and minor, was the noise from the air conditioning unit placed near the bed. We don't often stay in Billings, but of the several places I have stayed in the last few years there, this was the best experience, and will come again next time we make an overnight trip. The spa pack aromatherapy was also a nice touch to find. Maybe having coffee in the lobby would be nice. Although there is a Starbucks on site, regular coffee at something other than Starbucks prices would be nice. All in all, it was a great stay at a good downtown location.
October 15, 2013