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Rated 4.1 out of 5 by 157 reviewers.
Rated 1.0 out of 5.0 by Noisy Rooms Upon arriving there were some problems with the hotel's software. They could not check me in and had to have a maintenance worker take me to my room. It was right off of the elevator and in my past experience, these rooms do not block out enough noise with their doors and too much light shines in from the hallway. I asked to be moved and was to the same room accross the hallway. Then I was moved to an executive suite after 45 minutes of trying to get the frontdesk staff to find a better room for my 3 night stay. This room seemed fine until my king bed was replaced with two full beds. I think I will be trying another hotel next time I am in town for business. The only good thing staying here was it is located downtown. February 26, 2014
Rated 2.0 out of 5.0 by Thin Walls and Lack of Customer Service The walls are extremely thin at this hotel. You can basically hear everything going on in every other room, which can definitely keep you up until all hours of the night. Also, when I checked in the staff were not very helpful and acted disinterested in answering my questions. February 25, 2014
Rated 3.0 out of 5.0 by February visit We came to your hotel with specific needs. The staff was very efficient and did everything they could to meet our expectations. However the website makes your Jr. Suites appear much larger than they are. They are basically a double queen divided in half. One side set up as a living area. You could separate them and rent them out as two small rooms. Staying in a suite I did have higher expectations. February 24, 2014
Rated 2.0 out of 5.0 by Least Comfortable Beds Anywhere I have slept on un-carpeted floors more comfortable than the beds. The rooms look outdate and the furniture has stains and is uncomfortable. This is the type of experience I would expect with a 50.00 Dollar a night hotel chain. I am a platinum member and have been loyal to IHG groups, but they quality and comfort of the hotels has dwindled. This was the final straw and am now looking forward to Hilton Honors as my hotel choice for my business travel February 16, 2014
Rated 4.0 out of 5.0 by nice stay There was a water break of some kind during our stay, but it created no problems for us personally. We did not sleep well, and the pillows were not what we like, but I don't feel it was the fault of the hotel. I wish we had a refrigerator in the room, however. February 11, 2014
Rated 5.0 out of 5.0 by Confortable room and bed; service great. The hotel is in an area that is very close to my meeting place. I can walk and not have to drive my car. In addition, the rates are good and the hotel is very comfortable and provides all my needs. I would stay here again and again! February 8, 2014
Rated 3.0 out of 5.0 by I liked the view from my room. I have choices in my hotel stays and will consider the Crowne Plaza but no guarantee that I will stay in the Crown Plaza Hotel Billings. January 28, 2014
Rated 5.0 out of 5.0 by Very nice hotel, would love to have easy access to a pool and hot tub Maybe a pool is available nearby, but the information wasn't available. January 24, 2014
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