Crowne Plaza Billings

Hotel Front Desk: 1-406-2527400

Hotel Fax: 1-406-2522401

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

- Car Parking Available

- Complimentary Daily Self-Parking

- Front Hotel Lot 50 spaces with overflow in covered garage connected via skybridge to 2nd flr of hotel; ticket validated for hotel guests only. For larger vehicle parking please contact hotel front desk prior to arrival to arrange parking.

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Hotel Highlights

We provide guests with the best amenities and services, including free 24-hour transportation to the airport via our hotel's shuttle. In Billings, MT, our 100% non-smoking hotel is a preferred choice.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 347 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Good option for BIllings stays


November 25, 2014

The Intercontinental provides a good value for staying in Billings. The staff are very helpful and went out of the way to provide me a shuttle to get to the local Cabela's (as I had forgotten a pair of binoculars and was headed to this part of MT for a hunting trip).

I'll stay here again for sure.

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great service in bar area, along with comfortable bed


November 25, 2014


I like the atmosphere when entering the motel.
Easy parking and check in. I like the downtown area it is in. The rooms seem to always be nice, and the beds are comfortable. When we arrive there seems to be happy people and we stay there enough that people know us by name. From check in to check out. A great place to stay in Billings MT.
The Executive room for happy hour and breakfast is always a treat. The people there have always been the best!
Star Lose takes care of my reservations and has always been true to her word on reservations and takes care of all the details. The jennifer before her was the same way and that is why i continue to want to stay at this hotel.

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Nice and quiet!


November 19, 2014


The room was updated very nicely! It was a very quiet night, which was definitely a plus. This is a great hotel for business!

Posted byHotelStaff
November 21, 2014
Jonesy80 - Thank you so much for commenting on your recent visit to the Crowne Plaza Billings. I am very happy to hear that you enjoyed your room and had a restful stay! Thank you again for your recommendation and for staying with us. We are looking forward to serving you again soon! Best, LaRell Baldwin General Manager
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Getting Better


November 18, 2014


I guess I am stuck with the "Sick Nonsmoker" name because of my prior review of this hotel and its smoking issues. However, I do think things have been better since my last review. As long as you don't get stuck in a former smoking room, the rooms are fine. I have noticed an uptick in the housekeeping quality since my last review.

Room service remains fast and the food remains decent. Concierge lounge quality is excellent overall. The concierge floors are noticeably quieter as well.

One thing I didn't mention in my last review: the bed/sleep quality is excellent. In fact, it is the one thing that has been consistently excellent in my 60 nights at this property so far this year.

This property still needs to step up its game further to compete with its chief competitor in downtown Billings and other Crowne properties, but it seems like the effort to improve may be there now.

Posted byHotelStaff
November 19, 2014
Sick Nonsmoker – Thank you so much for taking a moment to review your stay at the Crowne Plaza Billings. I am very happy to hear that you appreciate our housekeeping efforts and enjoy both our room and concierge lounge service! I am also glad that you find our sleep quality to be consistently excellent. We all sincerely appreciate your candid feedback and the acknowledgement that we continually attempt to improve our service. Thank you again for choosing to stay with us and we look forward to serving you again soon! Best, LaRell Baldwin General Manager
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