Crowne Plaza Billings

Hotel Front Desk: 1-406-2527400

Hotel Fax: 1-406-2522401

Hotel Email: slose@cpbillings.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Billings Logan International Airport (BIL)

- Distance from hotel: 3 MI/ 4.83 KM South l

- Complimentary shuttle available

- Enter Roundabout and take the City Center Exit from airport proceeed 3 miles hotel is on left

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- Car Parking Available

- Complimentary Daily Self-Parking

- Front Hotel Lot 50 spaces with overflow in covered garage connected via skybridge to 2nd flr of hotel; ticket validated for hotel guests only. For larger vehicle parking please contact hotel front desk prior to arrival to arrange parking.

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Hotel Highlights

We provide guests with the best amenities and services, including free 24-hour transportation to the airport via our hotel's shuttle. In Billings, MT, our 100% non-smoking hotel is a preferred choice.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.2

based on 365 reviews
87%
Recommend This Property
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Ratings Breakdown

365reviews

  • 5 Stars
    195
  • 4 Stars
    85
  • 3 Stars
    44
  • 2 Stars
    31
  • 1 Stars
    10

Dirty rooms and poor food

By

December 25, 2014

We found the rooms to be very dirty and the food was terrible.

Posted byHotelStaff
December 27, 2014
Connieek - Thank you for stopping by to comment on your recent stay. I am very sorry to hear that you were disappointed with our accommodations, and I have passed along your feedback to the appropriate departments. I would encourage you to report anything less than perfect to our front desk during your stay, so that we can immediately get it right for you. Thank you again for your feedback and for staying with us. We hope you will visit us again soon and give us the opportunity to make your stay perfect!
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All was well except...

By

December 25, 2014

I checked in the evening of December 19 after getting off work and driving from North Dakota. I must have looked a little tired because the woman at the front desk scoffed at me and raised her eyebrows to me like she couldn't believe that I could possibly be staying there. Her attitude was very snarky and rude. I told her I had a room for the weekend and she said, "I'll need to see some kind of identification first," which is fine. But the tone she used was definitely not.
Her poor attitude will definitely not prevent me from staying there again, but the rudeness and borderline judging when a person walks in after a long day could be worked on.

Posted byHotelStaff
December 27, 2014
SpiceG - Thank you so much for taking a moment to review your recent stay at the Crowne Plaza Billings. While I am glad to that you enjoyed most of your stay, I am very sorry to hear that our front desk staff's service fell short. I have discussed your comments with out Front Desk Manager, who will be using this incident as an opportunity to retrain her team on the key elements of top notch service for all of our guests. Thank you again for your feedback and for allowing us the opportunity to improve our service. We are all looking forward to serving you again soon. Best, LaRell Baldwin General Manager
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Quiet place to rest

By

December 23, 2014

platinumelite

Hotel has good walls that make for a quiet place to sleep.

Posted byHotelStaff
December 24, 2014
9kpilot - Thank you so much for reviewing your recent stay. I am very glad to hear that we provide a quiet place for you to get a good rest! Thank you again for your comments and we're looking forward to your next visit to the Crowne Plaza Billings! Best, LaRell Baldwin General Manager
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Great Stay

By

December 22, 2014

The hotel is very comfortable, good beds and quiet. The view from the rooms is spectacular. I stay here often and it is always good.

Posted byHotelStaff
December 24, 2014
KingpinMC - Thank you so much for taking a moment to review your stay. I am so glad to hear that you have enjoyed a quiet, comfortable stay each time you visit the Crowne Plaza Billings! It's also great to hear that you enjoy the views from our rooms. Thank you so much for your comments and for staying with us. We're looking forward to serving you again soon! Best, LaRell Baldwin General Manager
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