Rated 4.0 out of 5 by 93
Rated 4.0 out of 5.0 by Jayne01 sky sports in room
Room are normally upgraded to club rooms for gold and platinum members but they were unable to for us as they didn't have the availability. Instead they offered us a complimentary drink and canapes at the bar. This was not explained very well by the receptionist and was very confusing. A real plus for us was that they had sky sports in the rooms which I have never really come across before even at 5 star hotels.
May 19, 2013
Rated 4.0 out of 5.0 by DanRM2013 Ideal weekend break
I stayed at the crown plaza for the night over the weekend and overall thoroughly enjoyed my stay, me an my girlfriend were treated very well and all the staff were polite and helpful.
Rooms were nice and spacious and well designed. Complimentary tea and biscuits were also in the room.
The bar was quite expensive however compare to places outside the hotel it was about right, comfortable seating downstairs next to the bar.
The design in and around the hotel is very modern , could even be described as quality.
Shops and restaurants are close by which was great.
Upon leaving we could leave out luggage safely with staff while we went out to lunch and had a last browse around the shops, when we came back they staff offered to order us a taxi.
Overall very please and would consider coming back
May 19, 2013
Rated 5.0 out of 5.0 by morgan12 great service and lovely room
comfortable and good value for money
May 17, 2013
Rated 5.0 out of 5.0 by Porkypig Superior Room with Superior Experience
The Reception staff were very welcoming and extremely helpful from the first moment we arrived to the time we left which made a great first impression. The room was extremely well appointed with large flat screen TV and tea making facilities. The Club Room enabled us to relax in the exclusive lounge and was well worth paying the extra money. Thoroughly recommended.
May 16, 2013
Rated 5.0 out of 5.0 by Rich6060 Business Comfort
Good position close to New St.
Recognition of Platinum member.
Good spacious rooms.
Would recommend this hotel anyytime and such a great rate!
May 14, 2013
Rated 4.0 out of 5.0 by familygirl1 Good nights sleep
My family and i were welcomed, and helped to check in quickly and easliy. The family room was big enough and the beds were very comfortable and the whole experience was great. Would stay there anytime in the future.
May 12, 2013
Rated 5.0 out of 5.0 by Weller Very comfortable bed
Lovely hotel very comfortable beds .good location . Liked the dressing gown .
May 11, 2013
Rated 3.0 out of 5.0 by D4wnc Nice room but spoilt by noisy guests!
I've stayed at this hotel and it is in a brilliant location for the shops, train station, mailbox and Brindley Place.
Beds very comfy and lots of space. Lovely shower and complimentary toiletries.
Paid extra for breakfast which had an excellent selection.
However the trip was spoilt by other guests having a party firstly in the corridor and then in their room at 4am. I did phone reception who came up quickly and told them to be quiet, but they carried on anyway. It would be a good idea if the reception/security team paid a visit 10 mins or so later to see if the problem has been resolved.
I did complain to a nice lady on reception on check out who was sympathetic but no compensation!
May 11, 2013