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Rated 4.2 out of 5 by 294 reviewers.
Rated 5.0 out of 5.0 by as good as always excellent rooms, huge comfortable bed. excellent complimentary breakfast in the lounge. staff helpful and friendly nothing is too much trouble for them only issue is car park is expensive even with discount. definately recommend this hotel. August 27, 2014
Rated 5.0 out of 5.0 by A Must Visit Hotel From a warm welcome to a look forward to coming back again experience. My stay at the Crowne Plaza Birmingham Ciry Centre is up there with the Best Hotel stays I have had and I stay at Holliday inn Hotels pretty much every weekday of the year. A BIG thank you in return. August 26, 2014
Rated 5.0 out of 5.0 by Friedly and helpful staff Use this hotel regularly now when in Birmingham and staff always helpful and friendly. Ideal location and always quiet compared to other hotels used in the past in the city centre. August 25, 2014
Rated 5.0 out of 5.0 by First time stay - will be back! This was our first visit to the Crowne Plaza in Birmingham and I would strongly recommend it to anyone thinking of staying there. The beds were incredibly comfortable. The staff very helpful and friendly. The breakfast was lovely. I can't recommend this hotel highly enough! Thank you August 23, 2014
Rated 4.0 out of 5.0 by Great staff, noisy guests if you want a party hotel where people are shouting and screaming in bedrooms and corridors until the small hours (5am?) this is the place to be. Saying that, the front desk staff were fantastic and worked extremely hard to find us a quiet room once we complained after the first night. August 20, 2014
Rated 3.0 out of 5.0 by City Centre This hotel looks like it has endured a hard life. It's looks quite battered and bruised by a high city centre turnover. Although the fabric of the hotel is someway below par, the staff are excellent. Attentive, helpful and always polite, they made a poor hotel acceptable. There's lots of work going on around B'ham , hopefully IHG will take the hint and do some work of their own to give this hotel a new lease of life. The staff and guets deserve it. August 18, 2014
Rated 2.0 out of 5.0 by 2nd time and still not listened My first stay mid July was littered with issues, which I politely told reception who in turn 'took off car park charge' and assured that it would get escalated. 2nd visit still the same and worse. Plus rude staff. Mould in bathrooms, pink body fat in shower and torn sheets are not acceptable at any level. I booked the best room that was available which was relatively cheap, but still not tolerable. August 15, 2014
Rated 5.0 out of 5.0 by Great hotel Great spacious room. Ideally placed for Broad Street night out. Car parking a bonus. Can't fault it August 15, 2014
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