Rated 4.1 out of 5 by 172
Rated 3.0 out of 5.0 by Pompeyboy Good room , second time round !!!!!!!
Lovely hotel, great location for birmingham city centre , the mailbox and brindley place . Unfortunately when we checked in we were given a room that hadn't been serviced , dirty , unmade beds etc. would stay there again tho.
December 4, 2013
Rated 5.0 out of 5.0 by Aitch Great Hotel
My wife and I stayed here due to the close location to the City centre and the German Christmas Market, which was the main reason for our visit. Our room was very modern, spacious and comfortable. The restaurant food was excellent and staff throughout the hotel really friendly.
Although the hotel doesn't have its own car park, there is a car park directly below with easy access to the hotel.
December 3, 2013
Rated 5.0 out of 5.0 by JAYNE07 GREAT OVERNITE BREAK
CANT REALLY FAULT ANYTHING , FROM ROOM BOOKING ONLINE TO DEPARTURE .
IF WANTED TO BE REALLY "PICKY " - ALTHOUGH A SELCTION OF PILLOWS , NOT THE SOFTEST THAT I. AM USED TO .
December 2, 2013
Rated 5.0 out of 5.0 by TsraTsar Excellent. As Always.
Stayed 23/11/13. Hotel was full but I was still upgraded to a Club Room as I am an IHG Rewards Platinum member. Much appreciated. Club Lounge was very busy from 5.30 to 7.30. But the staff in the Lounge coped very well. I haven't stayed @ the CP in Birmingham for a while but was surprised to see that they only serve wine and beer in the Lounge now and not a full bar! However it was a pleasant experience prior to an evening meal. Also had the Continental breakfast in the Club Lounge. Basic but very fulfilling. Will start to stay at the CP more in future trips to Brum.
November 29, 2013
Rated 4.0 out of 5.0 by barney33 Not a valued Platinum Elite member
Visited using priority club points. On arrival told they could not offer a room upgrade (something I was looking forward to as a Platinum Elite member) but offered a free drink in the form of a voucher (it was actually a book of vouchers). When I came to get a drink at the bar that evening the fee drink voucher was missing so went to bed!
Even though we arrived at approx 14.30 the room was also not ready but they quickly made another one available
The hotel itself was very clean and a great location for visiting Birmingham. The breakfast was very good and the room itself very modern with a great shower
This is not the first time I've felt let down and wonder why they bother offering different statuses as, in my experience, it really makes no difference. Having said that I would certainly recommend this hotel, just don't expect to be treated as a valued customer
November 28, 2013
Rated 5.0 out of 5.0 by Jules27 City Break
Stayed for a city break, lovely room, comfy bed. excellent breakfast and parking underground. Could not ask for anything more
November 21, 2013
Rated 4.0 out of 5.0 by Dardanian Excellent room and location
We had an enjoyable stay at Crowne Plaza in Birmingham.
The most important thing, the room, was clean and decorated with class. No rooms where available at 5:30 pm when we arrived, so we were politely asked to wait for 15-30 minutes in the lobby. The service was good and we got few items that we needed to the room. The only weak point was the relatively high rate compared to similar hotels as well as the lack of breakfast in the room rate. However, we left pleased and will be happy to return again.
November 20, 2013
Rated 5.0 out of 5.0 by Andy25S Another Great Night in B'ham
This was the second time we have stayed at the Crown Palaza in B'ham. We had such a wonderful experience the first time we stayed I did have reservations that the second time around things may not be so good. How wrong was I, the noise levels we very low, the room was immaculate and the whole feel of the hotel was calm and peaceful . Friendly staff and right in the heart of the city 10 out of 10.
November 20, 2013