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Rated 4.2 out of 5 by 264 reviewers.
Rated 5.0 out of 5.0 by Really nice city centre hotel I stayed here for 1 night with work and upgraded to an exec room on the club floor. This was something else! The room was top class, the waitress in the club lounge was fantastic, very polite and welcoming. Sleep quality and comfort was amongst the best I have had in my many IHG rooms over the past 6 years. It was warm enough to sit outside for a drink on the nice and quiet hotel front before heading off to Broad St for a meal with friends so we didn't sample the hotel restaurant, until breakfast, which was great. Overall a great comfy night, would definately recommend. July 21, 2014
Rated 4.0 out of 5.0 by Great stay Hreat value for money. Only problem, we book the room for 4 people, but only had 2 mugs, 2 towels etc. Easily sorted with a call to reception, but was an inconvienience. July 16, 2014
Rated 5.0 out of 5.0 by Wonderful Experience Best nights sleep in a hotel I have ever had due to climate control actually working!!! July 16, 2014
Rated 5.0 out of 5.0 by Fantastic stay, very conmfortable and great location Lovely location, handy for conference centre and train station as well as easy access to central Birmingham. Bar food and beer could do with a bit of attention but in general a great place to stay - as an IHG Platinum member I'll definitely be back next time I visit Birmingham. July 16, 2014
Rated 5.0 out of 5.0 by Great service Booked this room to attend an evening event in the City. Perfect location .. Club lounge was a nice bonus. All staff were efficient and friendly. July 11, 2014
Rated 4.0 out of 5.0 by Great service, comfy beds, poorly deorated and furnished hotel Had a very comfortable sleep, bathrooms were nice, could have used more room in the shower. Service in club lounge was great, the room could have used some better seating arrangements and the canapes were rough. If you are going to the trouble of preparing food for people you might as well make an effort, crackers with bland cheese as your only option is unacceptable. Don't offer canapes if you offer this as an excuse. The bar was comfortable with attentive, friendly staff and a good selection of drinks. The overall décor in the hotel and rooms seemed to be patched over to hide the out datedness of the hotel itself. July 9, 2014
Rated 5.0 out of 5.0 by Weekend break We had a great time at this hotel. Very helpful and friendly staff. Location was also perfect. Thank you. July 7, 2014
Rated 4.0 out of 5.0 by Great Bed - Excellent Food We stayed in a Club Room on the top floor. All of the staff there seem to be trained to a high standard and seem genuinely nice people to deal with. Reception staff were incredibly efficient - particularly in dealing with a small issue we had during the stay involving the drinks in the Club Lounge - that was resolved and no other guests will experience the same problem. Our original intent was not to use the hotel restaurant in the evening but we changed our plans somewhat - and were extremely pleased we did. My wife and I had probably the best rib-eye steak we've ever had (we've had a lot of them) and the wine was incredible value considering the standard of the hotel. The same standard of excellence applies to the breakfast. All in all I'd say it is well worth the money and the proximity of the hotel to the attractions Brum has to offer is second to none. A real positive "facility" for visitors to the second city. July 7, 2014
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