Crowne Plaza Birmingham City Centre

Hotel Front Desk: 44-0121-2245000

Hotel Fax: 44-0121-2245119

Hotel Email: enquiries@cpbhamcity.com

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Birmingham International Airport (BHX)

- Distance from hotel: 10.5 MI/ 16.9 KM South l

- Follow A45 (Coventry Road) taking signs for Birmingham City Centre NIA and Convention Centre.

East Midlands Airport (EMA)

- Distance from hotel: 40.7 MI/ 65.5 KM North West l

- south Viscount Rd toward Viscount Rd Roundabout 1st exit next roundabout 4th exit 453/Ashby Rd nextroundabout A42 heading to Tamworth/Birmingham/M42/London/Leicester/M1/Ashby. Exit toward M6 Jct 8, exit toward M6 Birmingham Central signs NIA

Train
New Street Station

- Distance from hotel: 0.1 MI/ 0.16 KM North

- Walking distance from train station. Taxi charge approx £5.00,

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- Car Parking Available

- Self-Parking Fee: 13.50 GBP

- 24hrs Arena Central Car Park beneath hotel .Chargeable per length of stay - 24 hrs £13.50.Additonal charges if stay over 24 hr period. ***Each entrance /exit to car park is charged individually & over a 24 hr period may result charge in excess of £13.50.

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Hotel Highlights

Book a Club room or Suite at Crowne Plaza Birmingham City Centre and receive exclusive entry into the elegant Club Lounge, where you can meet with colleagues over complimentary canapes and drinks, check email using wireless Internet and enjoy the panoramic city views.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.3

based on 434 reviews
88%
Recommend This Property
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Ratings Breakdown

434reviews

  • 5 Stars
    234
  • 4 Stars
    129
  • 3 Stars
    41
  • 2 Stars
    18
  • 1 Stars
    12

Central location with good facilities

By

February 23, 2015

club

We stayed one night and had a good experience overall. The room was clean, warm and spacious. We enjoyed the club lounge experience which was worth the upgrade cost.

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Great Hotel

By

February 22, 2015

platinumelite

Great Hotel, friendly staff and room was excellent. Highly Recommend.

Posted by HotelStaff
February 24, 2015
Dear AJC9, Thank you for taking the time to write a review regarding your experience at the Crowne Plaza Birmingham City Centre. I was really glad to read that you enjoyed all aspects of your stay especially the friendly service from our staff. We appreciate that you chose to stay with us and we look forward to welcome you again in the near future. Kind regards Surya Gupta Guest Relations Manager
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Best sleep ever

By

February 22, 2015

club

Stayed at the crowne plaza in city for a concert at the Symphony Hall. A great place where I am always recognised as a IHG rewards member.. This hotel has the most helpfull happy staff who are so attentive, even have the time to talk to you. The cleaners make your rooms so clean and comfortable. Ask for something it's there within minutes.
The food in the restaurant is hot tasty and reasonably priced. The breakfast is piping hot and has everything on the menus to suit all tastes, be it a quick snack or a delicious full English. However on this occasion we did not dine that evening due to the concert.

I only have a slight concern in that some of the rooms could do with a lick of paint and the corridors a little to dark for my liking. However the beds are the best in Birmingham and I would highly recommend then. A good night sleep is my first priority. On occations there has been a bowl of fruit in our room which is a lovely touch. So yes we will return very soon.

Posted by HotelStaff
February 24, 2015
Dear rozzy, Thank you for taking the time to write this fantastic review regarding your experience at the Crowne Plaza Birmingham City Centre. I was really glad to read that you enjoyed your overall stay with us especially the friendly and attentive service from the staff, our rooms and the amenities provided in the room. It is also great to know that you enjoyed the breakfast. Once again I really appreciate your kind words and such positive feedback and we look forward to welcome you again in the near future. Kind regards Surya Gupta Guest Relations Manager
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Room service was not good

By

February 19, 2015

Overall the hotel was clean, front desk staff were friendly and helpful. I ordered room service for breakfast, the food was not good and the person who served me needed to be more professional. He was too casual for a room service staff. There was a mistake with the order; and I had to return it to correct the order.

Otherwise, the room and facilitates were excellent

Posted by HotelStaff
February 24, 2015
Dear WHO-visitor, Thank you for taking the time to write a review regarding your experience at the Crowne Plaza Birmingham City Centre. I was glad to read that you enjoyed most aspects of your stay especially the friendly service from our front desk staff. I was however disappointed to read that you experienced some issue with Room Service Breakfast, I would like to apologise for any inconvenience this may have caused you. I have taken your valuable feedback and comments on-board and have shared them with our Head Chef and our Food & Beverage manager, so they could further investigate this matter. We appreciate that you chose to stay with us and we look forward to welcome you again in the near future. Kind regards Surya Gupta Guest Relations Manager
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