Rated 4.2 out of 5 by 305
Rated 4.0 out of 5.0 by Shamps Room excellent
Stayed on 5th floor. room big and clean. bathroom clean. Very helpful staff gave me directions. Bed was large and comfortable could of slept all day. Breakfast was ok beans and sausages were hard. Hot chocolate and tea very nice. Parking expensive and each time u enter the car park you have to pay. No lifts from the car park.
September 18, 2014
Rated 5.0 out of 5.0 by Knoxy Emma's big birthday!
5 ladies celebrating a birthday in Birmingham. We had a blast away from the hotel but the fact that Crowne Plaza was fantastic with friendly, efficient, fun & happy to help staff made it even better.
The relaxed yet sophisticated atmosphere puts you at ease & the lovely warm staff with a 'nothing is too much trouble' attitude is great!
The bottle of red left with compliments for the birthday girl was a treat!
Breakfast is excellent & our rooms were smart & incredibly comfortable.
This is my 3rd visit to Crowne Plaza & there will be a 4th before Christmas with these ladies!
Thank You so much CP!
Rachel, Anona, Michelle, Collette & Emma
September 17, 2014
Rated 5.0 out of 5.0 by Dave1955 ALWAYS NICE TO RETURN
Use this hotel quite regular at least once every 2 weeks very near to New Street Station and City Center and of course Night Life in Broad Street but its nice to chill out friendly staff, My only compliant is the lack of FREEVIEW TV Channels mainly ITV4 and few others
Room Service Staff excellent and as a regular sometimes go out there way to accommodate my needs
Highly recommended, but i sometimes think the carpets could do with a clean / wash but reception / bar / resturant ares first class and will continue to use Crowne Plaza other than when i need to full fill my IHG Rewards Brands
September 6, 2014