Crowne Plaza Birmingham City Centre

Hotel Front Desk: 44-0121-2245000

Hotel Fax: 44-0121-2245119

Hotel Email:

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Birmingham International Airport (BHX)

- Distance from hotel: 10.5 MI/ 16.9 KM South l

- Follow A45 (Coventry Road) taking signs for Birmingham City Centre NIA and Convention Centre.

East Midlands Airport (EMA)

- Distance from hotel: 40.7 MI/ 65.5 KM North West l

- south Viscount Rd toward Viscount Rd Roundabout 1st exit next roundabout 4th exit 453/Ashby Rd nextroundabout A42 heading to Tamworth/Birmingham/M42/London/Leicester/M1/Ashby. Exit toward M6 Jct 8, exit toward M6 Birmingham Central signs NIA

New Street Station

- Distance from hotel: 0.1 MI/ 0.16 KM North

- Walking distance from train station. Taxi charge approx £5.00,

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- Car Parking Available

- Self-Parking Fee: 13.50 GBP

- 24hrs Arena Central Car Park beneath hotel .Chargeable per length of stay - 24 hrs £13.50.Additonal charges if stay over 24 hr period. ***Each entrance /exit to car park is charged individually & over a 24 hr period may result charge in excess of £13.50.

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Hotel Highlights

Book a Club room or Suite at Crowne Plaza Birmingham City Centre and receive exclusive entry into the elegant Club Lounge, where you can meet with colleagues over complimentary canapes and drinks, check email using wireless Internet and enjoy the panoramic city views.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 381 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Christmas Parties!


December 18, 2014

I stay here most weeks and it is my Birmingham hotel fo choice. However, on arrival this week my normal preference of a quiet room was ignored, I was not recognised as a regular guest and put in room 201 - right over the Christmas parties going on. No room available for me to move to and no promised respopnse yet following my complaint.
Hopefully normla service will resume after Christmas - however reputation a little tarnished.

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A Great Christmas Break


December 17, 2014

Used the hotel to visit the Christmas market and do some shopping.
Hotel is ideally situated and has great facilities.

There was some noise due to demolition work next door but this was only an issue on the Monday - they kept the noise to a minimum over the weekend.

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Small doubles as standard!


December 17, 2014

Hello we recently stayed at your hotel to visit Birmingham Christmas Market admittedly we did not make use of many of your facilities but the only two things we used were disappointing. The bed size, a small double! When we queried with receptionist as we thought maybe we had mistakenly been given a business single room we were told "that all the beds were a standard size in all the double rooms". It's the first time I have stayed in a large Hotel with such small beds.

We asked for extra tea and never received them, we managed to purloin some from chamber maid next morning.

We did not use breakfast facilities as we are not keen on the sterile buffet breakfasts served in most large hotels nowadays. However if this is not the case in your hotel may be a marketing point as we did just assume maybe incorrectly. And the cost at £44 seems a bit excessive.

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great service


December 16, 2014

only minor problem for me was the pillows, too firm
staff are great, friendly and attentive

Posted byHotelStaff
December 17, 2014
Dear lolly6464, Thank you for your kind feedback and a five star review regarding your stay at the Crowne Plaza Birmingham City Centre. I was glad to read that you found our staff to be friendly and attentive. I was however disappointed to read that the pillows were too firm for you. Just for the future stays I would like to make you aware that we do have a pillow menu in which we offer 4 different variety of pillows and you can choose whatever suits your needs best and can have as many pillows as you like. I hope this information helps you and would make your future stays with us even more comfortable. We look forward to welcome you again in near future. Kind regards Surya Gupta Guest Relations Manager
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