Rated 4.1 out of 5 by 169
Rated 5.0 out of 5.0 by TsraTsar Excellent. As Always.
Stayed 23/11/13. Hotel was full but I was still upgraded to a Club Room as I am an IHG Rewards Platinum member. Much appreciated. Club Lounge was very busy from 5.30 to 7.30. But the staff in the Lounge coped very well. I haven't stayed @ the CP in Birmingham for a while but was surprised to see that they only serve wine and beer in the Lounge now and not a full bar! However it was a pleasant experience prior to an evening meal. Also had the Continental breakfast in the Club Lounge. Basic but very fulfilling. Will start to stay at the CP more in future trips to Brum.
November 29, 2013
Rated 4.0 out of 5.0 by barney33 Not a valued Platinum Elite member
Visited using priority club points. On arrival told they could not offer a room upgrade (something I was looking forward to as a Platinum Elite member) but offered a free drink in the form of a voucher (it was actually a book of vouchers). When I came to get a drink at the bar that evening the fee drink voucher was missing so went to bed!
Even though we arrived at approx 14.30 the room was also not ready but they quickly made another one available
The hotel itself was very clean and a great location for visiting Birmingham. The breakfast was very good and the room itself very modern with a great shower
This is not the first time I've felt let down and wonder why they bother offering different statuses as, in my experience, it really makes no difference. Having said that I would certainly recommend this hotel, just don't expect to be treated as a valued customer
November 28, 2013
Rated 5.0 out of 5.0 by Jules27 City Break
Stayed for a city break, lovely room, comfy bed. excellent breakfast and parking underground. Could not ask for anything more
November 21, 2013