Rated 5.0 out of 5.0 by PaulH1 Great weekend experience
Despite the hotel being very quite over the weekend, all of the Staff were so friendly and attentive that you were made to feel very welcome.
May 11, 2013
Rated 5.0 out of 5.0 by SharonG1 Great for the NEC
I have stayed at this Crowne Plaza a few times and have always enjoyed my visit. On one occasion the air con unit was purring very loudly and they sent a repair man straight away and as he couldnt fix it they moved us to another room.
Customer service is always spot on.
We usually book for the breakfast and evening meal and this is great but when we stay for a few nights the set menu gets a bit boring it would be great to have a better selection. The food is very good.
Breakfast is busy so give yourself plenty of time.
Overall we enjoy this hotel and we would continue to stay here on future visits to NEC
May 8, 2013
Rated 5.0 out of 5.0 by Redmoog1 Excellent staff, great location
We stayed at the Crowne Plaza NEC, family of 4, whilst attending the Beyonce concert at the LG Arena.
Excellent location just off the motorway and just a few minutes walk to the arena. Good quality hotel
However, the staff are the hotels greatest asset, offering top quality service and a great welcoming attitude. Special mention to Dagmara on Reception who looked after us checking in and checking out, there was slight delay getting to our room which Dagmara turned into a positive in the way she and her colleagues dealt with the issue.
We didn't use the hotel restaurant other than for breakfast which was very nice.
Look forward to returning
May 4, 2013
Rated 4.0 out of 5.0 by clareb74 fabulous family room and great service
We stayed in a family room overnight so we could go to the wrestling at the LG Arena. The room was very spacious with its own lounge area and two comfortable beds. I cant fault a single thing about the room,the hotel or the service.
We will be staying again in September!
April 30, 2013
Rated 4.0 out of 5.0 by coxy1 Brilliant
Nice welcome from the front desk and very helpful. The rooms are modern and very clean, bathroom nice size and clean. Bar is good with a nice view over looking the lake pendigo. Breakfast was fantastic and so was the bar/restaurant menu.
It's only about a 10minute walk to the LG arena but if you want to go into town the front desk are more than happy to book you a taxi.
I would stay here again in the near future.
April 29, 2013
Rated 5.0 out of 5.0 Good service friendly and welcoming
Great stay! Shame about Pink being postponed, hopefully we will be able to book again when we have the new date :)
April 28, 2013
Rated 3.0 out of 5.0 by paulus382004 No Free WiFi
For a major hotel chain not to offer free wifi is scandalous. The ONLY reason i used your hotel was because it was opposite the LG arena. If I was attending the NEC and another hotel offered free wifi, then I would not have stayed at your hotel
April 28, 2013
Rated 1.0 out of 5.0 by marksp mr paul
uncomfy bed, and very basic,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
April 26, 2013